One of the best web hosting companies in Uganda. You are hosting several websites and web systems for us, and we truly commend your reliable services and support. Keep it up! #EmmanuelRobert
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I was assisted by a very great lady called Charity K; she was very professional, and I was able to find a solution quickly without stressing. I had forgotten my password and didn't even know I had sec... See more
I use Jubilee Web Host for Hosting I am happy with my choice. Actually, over the years I have seen the worst. A lot of companies that are just trying to catch new customers while they charge a lot of... See more
Company replied
I think your waiting time should be increased, you cant simply delete someone's site just because they failed to renew their hosting with you, as long as the domain hasn't been transferred from your... See more
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Company details
Written by the company
Cheap, Fast, Secure and Reliable Website Hosting, Reseller Hosting, VPS Hosting, Dedicated Hosting, Website Design, Website Security, Domain Names and SEO Services in Uganda, Africa and World Over with 24/7 Customer Support, 99.99% Uptime and 45 Days Money Back Guarantee.
Contact info
Saza Road Opp. Stevo Int'l Hotel, 223, Iganga, Uganda
- +256752441564
- sales@jubileewebhost.com
- www.jubileewebhost.com
4.4
Excellent
144 reviews
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Good services
January 28, 2025
It smooth and has no complications
It ahs made my web hosting very smooth and no complaints
January 18, 2025
Reliable and Available
December 16, 2024
The hosting plans are the best
The hosting plans are the best, also they keep on updating you on the changes.
December 10, 2024
Quick response and amazing services
Quick response and amazing services with no downtimes.
September 10, 2024
Good support an different currency in payment process
After paying with PayPal there was a small amount how left over. So i had to pay with another method. The prices for tje products are showing in USD but during the paying process it is in UGX.
The support over WhatsApp was very good and fast. Because i don't receive the e-mails. After asking, they resend it.
Thx
September 5, 2024
Jubilee has the best support system
Jubilee web host has the best customer support. They are always up to the task to ensure the best customer experience. I love that!
August 5, 2024
Reply from Jubilee Web Host
Dear Customer,
Thank you for taking part of your valuable time to review and rate our services.
We pledge to offer you even a better experience.
Kind Regards
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Jubilee Web Host Team
Poor Billing service
Warned me that my 2 domains expired 1 day before it happened.
Hosting service invoice was paid but no confirmation receceived.
Invoice content poorly presented.
Customer servive very good.
June 22, 2024
Reply from Jubilee Web Host
Dear Mr Peter Galvin,
Thank you for your continued business with Jubilee Web Host and for taking the time to review and rate our services.
We apologize for sending you reminders that you probably never expected. However, we do this for the good of your business, to ensure your website never goes off without your notice. We actually send you notices 60 days, 30 days, 15 days and 1 day to domain expiry, plus another reminder 1 day after expiry. We also send you a reminder before your domain enters the redemption period. We do all this to make sure you never lose your domain, because we know your domain is your online identity.
We also apologize that you never got an invoice payment confirmation. I would like to assure you that for every payment, we send both email and SMS payment confirmation, though the SMS is still only available to Uganda as at the time of this reply. The fact you never received a confirmation implies something wrong happened. We would be glad to know whether the invoice was actually updated or not; and if not, we would be glad to check this and have it resolved. We would like to encourage you to always have the correct and valid email address and contact number on your billing account just to ensure you don't miss out on any communication.
Regarding the way content is presented on our invoices, we try our best to offer a clean and clear invoice. However, we are open to suggestions. We would be glad to receive recommendations from you on how best you feel we could present this.
We are humbled by the fact that you are happy with our customer service. We pledge to serve you even better.
Kind Regards
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Jubilee Web Host Team
great customer care
April 11, 2024
Reply from Jubilee Web Host
Dear Ronald,
Thank you for your review and rating of our customer care.
We promise you an even better customer experience.
Warm Regards
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Jubilee Web Host Team
Stellar Support from Jubilee Webhost
I recently encountered some hiccups with my website hosted by Jubilee Webhost. It went offline unexpectedly and errors began to surface, causing a bit of a panic on my end. However, amidst the chaos, I experienced truly exceptional customer service from Doreen N, a representative of Jubilee Webhost.
Doreen's assistance was nothing short of outstanding. Not only was she prompt in addressing my concerns, but her demeanor was incredibly friendly and reassuring throughout the entire process. She patiently listened to my issues, offered clear explanations, and worked diligently to resolve the issues at hand.
Thanks to Doreen's expertise and professionalism, my website was back up and running smoothly in no time. Her dedication to ensuring customer satisfaction left a lasting impression on me. It's evident that Jubilee Webhost values its customers and goes above and beyond to provide top-notch support.
Overall, my experience with Jubilee Webhost has been excellent, largely due to the exceptional support provided by Doreen. I highly recommend their services to anyone in need of reliable web hosting solutions. Thank you, Jubilee Webhost, and a special thank you to Doreen for your outstanding assistance!
April 5, 2024
Unprompted review
Reply from Jubilee Web Host
Dear Jaks,
Thank you for such a wonderful review and rating. We are always glad to offer you the best customer support to supercharge your hosting experience. We pledge even better.
Best Regards
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Jubilee Web Host Team
Very affordable with advanced features
March 20, 2024
Reply from Jubilee Web Host
Dear Customer,
Thank you for such a positive review.
We shall continue offering top-notch web hosting features at the most affordable fees globally.
Best Regards
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Jubilee Web Host Team
Their customer service skills are…
Their customer service skills are exceptional; they are consistently available to assist customers, regardless of the time. I've been a customer since 2020, and I've never regretted my decision. Thank you immensely.
March 2, 2024
Unprompted review
Reply from Jubilee Web Host
Dear Maria,
Thank you for your review and rating. We are really humbled, and we are always glad to offer you the best customer service.
Best Regards
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Jubilee Web Host Team
The best web hosting service company in uganda so far
Damn! The customer care of this howting website is really fast they work 24/7 also the domain names and all qdd on services are cheap compared to other web hosting qnd domain services i really appreciate.
They are worth a try and trust too
November 29, 2023
Service is relatively Fair
October 13, 2023
Reply from Jubilee Web Host
Dear Customer,
Thank you for your review of Jubilee Web Host.
We pledge to offer an even better service.
Best Regards
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Jubilee Web Host Team
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