Here's a concise review you can post: ⭐⭐⭐⭐⭐ Ryan's Cookie Cake was absolutely delicious. The cookie was perfectly bake, it was fresh, flavorful and not overly sweet. Everyone loved it, and it disa... See more
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The cookies are delicious! The only negative comment I have is about the shipping. The order was placed on a Tuesday, and my brother did not receive them until the following Monday. I was sent an ema... See more
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I moved to the Netherlands from the US almost two years ago, and while talking to a friend back home, realized it had been that long since I had a proper chocolate chip cookie! Suddenly, I had this cr... See more
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Delicious cookie cake delivered without any problems - even when we ordered from Hong Kong for delivert in The Hague! Our son loved the surprise. Thanks to everyone at Julie's American Cookies!... See more
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Company details
About Julie's American Cookies
Written by the company
Online American bakery located in The Hague. Our chocolate chip cookie cakes and frozen cookie dough logs are available for local pickup and delivery. Our cookies (9 flavors) and fudge chocolate brownies (3 flavors) are also available for shipment throughout The Netherlands 5 days a week.
Birthday cakes, Cookie gift boxes, Brownie brievenpost boxes
All occasions: Birthdays, Anniversaries, Welcome Home, Thank you, Get well soon
Surprise someone with our tasty classic American desserts. Send cookies or brownies to their home or office in The Netherlands. Amsterdam, Rotterdam, Utrecht, Den Haag, Eindhoven, Limburg, Wassenaar etc.
Birthday cakes, Cookie gift boxes, Brownie brievenpost boxes
All occasions: Birthdays, Anniversaries, Welcome Home, Thank you, Get well soon
Surprise someone with our tasty classic American desserts. Send cookies or brownies to their home or office in The Netherlands. Amsterdam, Rotterdam, Utrecht, Den Haag, Eindhoven, Limburg, Wassenaar etc.
Contact info
Wijndaelerweg 9a, 2554 BZ, The Hague, Netherlands
- 0614672242
- info@juliesamericancookies.com
- www.juliesamericancookies.com
4.8
Excellent
204 reviews
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This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
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it was a few days early delivered but…
it was a few days early delivered but for the rest everything okay.
June 18, 2023
Reply from Julie's American Cookies
Thank you for your review Jolanda. :-) We're sorry that your item arrived too soon. We had some problems with Post NL who normally delivers within 1-2 days. It took 3-4 days in many cities in the Netherlands, that's why we shipped it earlier. Better early than late, we hoped. Kind regards Julie's American Cookies
Amazing Cookies 🥳
OK so these cookies are amazing- they look and taste incredible .....but not just that - the website is intuitive and easy to use - payment and pick up is simple - the ability to personalise the cookies is so fab- and Julie is a really lovely lady ❤️🥳 5 stars and highly recommended! Thank you Julie!
May 31, 2023
Reply from Julie's American Cookies
You're the BEST Helen! Thanks for your fantastic review and all your kind words. We really appreciate your business and so glad your son liked his cake and cookies. Have a great day. - Julie
Reply from Julie's American Cookies
Dear Willem, We appreciate your business and opportunity to serve you. Thanks for your 5 star review and comments. Have a great day! - Julie
The cookies tasted a little bland
The cookies tasted a little bland. Like they missed salt. But maybe it's personal preference.
May 7, 2023
Reply from Julie's American Cookies
Dear Nellie, Thank you for your review. We are sorry to hear that you were disappointed with your cookies. We appreciate your business and hope that you will try us again using the promo code that was postcard that came with your box. We have 10 flavors of cookies. Perhaps another flavor may suite you better next time. Have a great day.
Excellent communication and customer…
Excellent communication and customer service. Delicious cake.
May 5, 2023
Reply from Julie's American Cookies
Thanks for sharing your review Chloe! We're glad you enjoyed your cookie cake. Have a super day! - Julie
Great cookies!
April 30, 2023
Reply from Julie's American Cookies
Thanks for your 5 star review! We're delighted to hear that you enjoyed your American cookies. :-)
Great taste & reliable delivery
April 21, 2023
Reply from Julie's American Cookies
Thanks for your 5 star review. We're happy to hear you were pleased with our desserts and the delivery. Have a super day!
Every time I order from Julie's the…
Every time I order from Julie's the customer service is top notch and the cookies are SO GOOD! They are my go-to for birthdays, pick-me-ups, and celebrations.
April 12, 2023
Reply from Julie's American Cookies
Dear Amber, Thanks for your 5 star review and your repeat business. We look forward to serving you in the near future. Have a great day!
Delicious cookie birthday cake
My son (and his party guests) all loved his cookie cake - so fresh and delicious and a unique alternative to the traditional birthday cake. Highly recommend.
April 14, 2023
Reply from Julie's American Cookies
Hi Belinda, We are delighted to hear that your son's cookie cake choice was a hit at his party. We appreciate your 5 star review and hope to serve you and your family again soon. Thank you! Julie
Everything is so delicious and…
Everything is so delicious and delightful! I really enjoyed and the service, delivery was great! Highly recommended!
April 10, 2023
Reply from Julie's American Cookies
We're very happy to hear that you enjoyed our service and our desserts. We appreciate your 5 stars and your kind recommendations. We hope you to serve you again in the near future with our array of cookie cakes, cookies and fudge brownies... plus Take & Bake cookie dough. Thank you!
The cookies are delicious
The cookies are delicious! The only negative comment I have is about the shipping. The order was placed on a Tuesday, and my brother did not receive them until the following Monday. I was sent an email saying they would be delivered on Thursday.
March 31, 2023
Reply from Julie's American Cookies
Dear Stacey,
Thank you for your review. Unfortunately, DHL did not follow through with delivering in a timely manner. We sent the package on-time and expected the box to be delivered within 2 business days, however DHL was having some sort of technical problems and didn't deliver their items on time that week. I hope they have resolved their problems otherwise will have to use a different carrier. Our apologies, but unfortunately that was out of our control. Glad to her your brother liked his cookies. :-)
Great service and such a lovely and…
Great service and such a lovely and tasty cookie cake! Julie’s has never let us down, after ordering a few times now. Always the best surprise for special occasions.
March 14, 2023
Reply from Julie's American Cookies
Thanks for your kind words and repeat business PJay. It's always a pleasure to serve you. :-)
Reply from Julie's American Cookies
Thank you for your 5 star review! We're glad you enjoyed your cookies. :-) Best wishes JACs
Amazing cookies
Amazing cookies! I highly recommend Julie’s cookie cake for birthdays and other celebrations :)
February 16, 2023
Reply from Julie's American Cookies
Thanks Katie! We're thrilled to hear that we served your well and that our cookie cake was a hit! We appreciate your business and wish you a happy day. - Julie @ JAC's
A heart shaped cookie cake to share with friends!
I was inspired to do something different for my son’s class for Valentine’s Day, and a heart shaped cookie cake to share with friends sounded perfect! It was adorable and delicious ( so the kids tell me 😁) .
February 13, 2023
Reply from Julie's American Cookies
Thanks for your 5 star review. We're delighted to hear that your thoughtful classroom heart cookie cake was a success amongst your son's class. So glad we could be apart of the celebration. We appreciate your business and look forward to future orders from you. - Best wishes Julie
Grateful to have found Julie's American…
Grateful to have found Julie's American Cookies! I live in the US and have ordered a couple of times for my son who is studying in Delft. It makes him feel a little less far from home. Not only are Julie's cookies and brownies delicious (according to my son), but her shipping and delivery is lightning fast.
February 14, 2023
Reply from Julie's American Cookies
Hi Ashley, Super delighted to hear your son likes our cookies and brownies. We appreciate your repeat business and opportunity to serve you and your family. Thanks for choosing us! - Julie
Wonderful experience
Amazing customer service and even better sweets! Julie’s helped me make a memorable Valentine’s Day for my daughter who is a student in the Netherlands. I highly recommend!
February 13, 2023
Reply from Julie's American Cookies
Thanks for sharing your positive experience with us and for recommending us to others! We really appreciate your business and are happy we could make your daughter's Valentine's Day abroad memorable. - Julie
Best Cookies Ever
Absolutely perfect service as always, if you need cookies in Netherlands - look no further.
February 4, 2023
Reply from Julie's American Cookies
Wow! Thanks for your 5 stars and joyful review. We strive hard to earn them and provide excellent service. We appreciate your business and want to wish you a great week. Thanks for choosing us for your cookie delivery in The Netherlands. - Julie :-)
I live in the US and need a gift for my son and daughter-in-law living in the Netherlands
I placed a order for my son and daughter-in-laws second anniversary. They loved the gift. It was easy to order online. I appreciated that they had comments section to add extra notes for delivery. I liked that you could request to have them individually wrapped for freshness. Delivery was quick. Most important, the cookies and brownies were delicious!
January 24, 2023
Reply from Julie's American Cookies
It was a pleasure to receive your 5 star review. Thank you! We appreciate your business and are thrilled to hear that everything was a success! Have a wonderful day.
Reply from Julie's American Cookies
Thanks so much for your lovely review. We appreciate your 5 star review and are glad you liked our American cookies. :-)
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