JulieTwistProperties Reviews 

75
TrustScore 4 out of 5

4.2

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Rated 5 out of 5 stars

Darren has been very helpful in getting my flat ready for renting out to the market. He has explained every step of the process very clearly and gave me insights on what needed fixing in the property... See more

Rated 5 out of 5 stars

Julie Twist is a top class operation and highly professional from the top down. It was a total pleasure working with the team there and special thanks to Louis who gave us great advice on how to price... See more

Rated 5 out of 5 stars

When the previous tenant moved out, JT's team - Darren, Mollie, Yvonne and Eleanor handled everything for us brilliantly. From administering the move-out, marketing and viewings; sorting out prospect... See more

Company replied

Rated 5 out of 5 stars

After more than three years with Julie Twist Properties, I just want to say a big THANK YOU. It's been a really positive experience from start to finish, and the team has always been great to deal wit... See more

Company details

  1. Money & Insurance

Written by the company

We are Manchester’s residential property specialists: our market knowledge is unrivalled! Our first-class customer service ensures that we retain our clients throughout the property cycle and achieve excellent recommendations.


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4.2

Great

TrustScore 4 out of 5

75 reviews

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4.2

All reviews

(75)

10 reviews in the last 12 months

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Rated 5 out of 5 stars

Excellent

Excellent all the way through the tenancy

Property Manager (Kelly) is exceptional at answering

Sian in Maintenance is also wonderful

July 25, 2024
Unprompted review
Rated 5 out of 5 stars

Darren Bolton from Julie twist inspired…

Darren Bolton from Julie twist inspired confidence straight away. He was engaging, professional and enthusiastic with a real passion for his job~ so much so he found us a great Tennent who fulfilled all our criterior in just a week and a half!

July 1, 2024
Unprompted review
Rated 5 out of 5 stars

Very pleased with the speedy and…

Very pleased with the speedy and professional service from Darren Bolton in the Lettings Department at Julie Twist Properties Manchester Office. Darren has been knowledgeable, helpful and very proactive.

July 12, 2024
Unprompted review
Rated 1 out of 5 stars

Very bad customer services when it comes to maintenance so far

We have dealt with Julie Twist since last year and continue to deal with them as our agency. We’ve had many maintenance issues that we had to wait over a week for just for someone to come have a look, such as a shower that’s constantly making a very loud and continuous noise. The shower went cold and we were told we had to wait. It took over a week, which meant we couldn’t have a shower for a whole week!
Also, another issue was when we had moved in we found out that the bathroom door didn’t close and we have little young children. We emailed them previous times to ask someone to come fix the old window with no lock due to the dangerous situation because of our young children. They took months to come and put in a new one.
Now we have an ongoing problem of the same issue with the shower, where the water has gone cold and the noise of the shower is nonstop. It’s so loud that you can hear it all the way down in the kitchen. It’s causing distress to our baby’s sleep and day naps as the bathroom with the noise is right next to our bedroom where the baby sleeps

March 14, 2024
Unprompted review
Rated 5 out of 5 stars

I am a new tenant

I am a new tenant. I have dealt with Mollie and Yvonne.
I am very happy with the professional and nice attitude and help with moving into our new home.
Steps were done fast, with no delays.
Accurate time of moving in as previously agreed.
Inventory and moving-in package have been ready, informative, and clear on collecting the keys.

I am sure the communication will be very efficient and helpful if I need anything during my stay.

Highly recommended.

January 19, 2024
Unprompted review
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Reply from JulieTwistProperties

Thanks Ahmed for your review & we are happy to help you to find your new home

Rated 5 out of 5 stars

I'm grateful guys!

I have nothing but praise for Julie Twist team. Mollie and Darren were accommodating and responsive as soon as I got in touch with them. Julie Twist gained a lifelong customer, I can say that with confidence.

November 9, 2023
Unprompted review
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Reply from JulieTwistProperties

Thanks William for the 5 star review it’s an absolute pleasure to help you with your property search and support where ever we can

Rated 5 out of 5 stars

One of the best

Title: Stellar Service from Julie Twist Property in Manchester!

Rating: ⭐⭐ (5/5)

Review:
As a long-time client, I can confidently say that Julie Twist Property is the epitome of exceptional service in the Manchester real estate market. Over the years, Darren and Yvonne have consistently provided me with top-notch assistance, making my property experiences smooth and stress-free.

From the very beginning, Darren and Yvonne's professionalism, knowledge, and dedication have truly set them apart. They take the time to understand my needs, finding properties that match my requirements perfectly. Their keen attention to detail ensures that no stone is left unturned in the search for the ideal home or investment property.

One aspect that I greatly appreciate about Julie Twist Property is their excellent communication skills. They promptly respond to any queries or concerns, keeping me well-informed throughout the entire process. Their transparency and honesty create a sense of trust and reliability that is hard to come by in the real estate industry.

Furthermore, the team at Julie Twist Property possesses an in-depth understanding of the Manchester market. Their expertise enables them to offer astute advice, helping me make informed decisions when it comes to buying, selling, and renting properties. This level of guidance has undoubtedly saved me time, effort, and money.

Lastly, Darren and Yvonne consistently go above and beyond for their clients. Whether it's negotiating the best deal or providing valuable post-purchase support, their dedication to customer satisfaction is truly commendable. I have always felt valued as a client and appreciate the personalized approach they bring to each transaction.

In conclusion, I wholeheartedly recommend Julie Twist Property to anyone seeking an outstanding and trustworthy real estate service in Manchester. With their expertise, professionalism, and commitment to their clients, Darren and Yvonne have undoubtedly earned their reputation as one of the best in the industry.

November 1, 2023
Unprompted review
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Reply from JulieTwistProperties

Thank you Jolanda for taking the time out to leave the 5 star review we really appreciate it & we are happy to support & work with you.

Rated 5 out of 5 stars

So impressed with this company

I just moved my rented flat to Julie Twist, I'm so impressed with their efficiency, they had tenants vetted and installed within 2 weeks of agreeing to take it on and communication was excellent all along. Shoutout to Darren, Mollie and Yvonne for helpfulness and general niceness. This feels like a company that really knows what they are doing and has everything down to a T. I like it that their prices are transparent and also that they have a 24 hour contact number with a real person on the end for tenants.It feels like they are intending to look after the tenants as well as the landlords.

October 20, 2023
Unprompted review
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Reply from JulieTwistProperties

Thanks Paula for your 5 star review – it has been an absolute please helping you market your beautiful property & find a new tenant for you. We look forward to working along side you.

Rated 5 out of 5 stars

Fantastic - especially Mollie!

Cannot praise Mollie at Julie Twist enough.
Her efficiency and professionalism, apart from her friendliness too, has made the whole process stress free. Nothing has been too much trouble and I can't thank her enough.
Thanks again Mollie
Tracy, Max and Iggy

October 11, 2023
Unprompted review
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Reply from JulieTwistProperties

It has been a pleasure to help you secure a property and we wish Max & Iggy the very best in their new apartment

Rated 5 out of 5 stars

Great service and friendly team!

I've found the lettings team at Julie Twist Properties to be professional, knowledgeable and friendly, the business has a decent spread in its portfolio and seems to specialise in period conversations, perfect for Manchester.

I'd highlight my dealings with Darren, Mollie and Yvonne who have successfully helped me market my properties from start to finish without issue, including overseeing and organising photography, viewings, vetting, inventories, taking deposits and signing of agreements.

Their advice in each of their prospective areas of expertise has been accurate, timely and good value for money. Julie Twist managed to rent out my properties very quickly in comparison to similar properties in my building, which were marketed by other agents. Obviously, there's a multitude of reasons for that but I believe one of them is down to the team's expertise and approach.

They evaluated each property on its own merits, took into consideration my circumstances, worked with me an a collaborative manner and on each occasion drew up a specialised plan which garnered positive and surprisingly fast results.

Whilst they are all busy professionals working in a competitive market, they are usually available at the other end of the phone and if not, they promptly respond to queries via email, I found that useful as I'm fairly new to being a landlord. Despite having more than a passing interest in property over the last decade, I was still nervous and unsure about certain aspects and the team were more than happy to answer my questions and point me in the right direction.

September 21, 2023
Unprompted review
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Reply from JulieTwistProperties

Thanks David for your 5 star review, we really appreciate your words and have been happy to help you market your fantastic two properties & secure new tenants for you.

Rated 5 out of 5 stars

Friendly agents and nice work

Friendly agents and nice work
Special thank to Darren Bolton
Thank you

October 2, 2023
Unprompted review
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Reply from JulieTwistProperties

Thanks Halit for your 5 star review – always happy to help you with your property search

Rated 5 out of 5 stars

Rental Dept

Efficient and professional service provided by the rental department. Our second time dealing with this company. Recommend using this company for purchasing or finding tenants.

September 25, 2023
Unprompted review
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Reply from JulieTwistProperties

Thanks Michelle for the 5 star review, its been an absolute pleasure to help you put your property onto the market & find you new tenants.

Rated 5 out of 5 stars

Definitely recommend

I am currently in the process of finding a flat in Manchester and mollie has been great help. Really helpful and quick responses. I would definitely recommend her to anyone looking for support in your moving journey.

September 28, 2023
Unprompted review
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Reply from JulieTwistProperties

Hello Abbie. Thank you for review

Rated 5 out of 5 stars

Super friendly agents

Super friendly agents, Mollie was great! couldn’t have been a smoother experience from viewing a property to submitting an offer. I am impressed with their responsiveness, helpfulness and would definitely recommend!

September 28, 2023
Unprompted review

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