Jupiter Blue Ltd Reviews 

3,314
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

I didn't think you could describe a roof hatch as "beautiful", but when I finally got mine out of the packaging (whoever did that obviously had a degree in packaging) I actually used that word. It lo... See more

Company replied

Rated 5 out of 5 stars

I recently converted part of my garage into an office and as part of the build the building regulations office insisted I change the loft hatch for a fire rated item. I ordered a bespoke size hatch fr... See more

Company replied

Rated 5 out of 5 stars

Bought this access panel as i wanted something that blends in neatly with the ceiling without any awkward projections or Architraves. The panel is extremely slim, stylish but is still very well insul... See more

Company replied

Rated 5 out of 5 stars

Well. I have been looking to sort out my loft hatch for some time. Having looked online I came across this website, which offered a bespoke option to my needs . I followed the instructions regarding d... See more

Company replied

Company details

  1. Construction Company

Written by the company

You'll find a wide range of access panels and loft hatches in most sizes for most buildings. We're also able to make certain products in bespoke sizes. We offer a slick, efficient service.


Contact info

4.9

Excellent

TrustScore 5 out of 5

3K reviews

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4.9

All reviews

(3,314)

2 reviews in the last 12 months

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Rated 5 out of 5 stars

excellant

Loft hatch was delivered within the specifed time scale and the hatch is as in the description.
Great service.

March 4, 2022
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Reply from Jupiter Blue Ltd

Thank you for your review Mr Clarke

Rated 4 out of 5 stars

Fast delivery, no complaints; no instructions

Product (loft hatch) arrived well ahead of predicted date, well-packaged and in good condition (one small transit ding to the insulation on the hatch, but nothing worth complaining about).

As a DIYer, about the only point I feel could have been better is that no installation instructions were included. Web video was useful, but one point in particular could have done to have been stressed. And I had to go back to the product details on the website to verify the correct opening size to construct. Actual installation was easy enough, but I hit a problem that I had to figure out for myself, with a couple of the screws initially fouling the hatch and preventing it opening once closed. There's nothing unreasonable in that; if I can't figure something out, I probably shouldn't be doing it. But it could simply have been just that bit better.

I'm going to need to add a ladder at some point, but I must admit I'm a little nervous at the idea of possibly having to figure the installation details out for myself again.

March 4, 2022
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Reply from Jupiter Blue Ltd

Thank you for your review and feedback

Rated 5 out of 5 stars

Great Company to deal with

Great Company to deal with , very speedy service , I would definitely recommend this company

Dan D&M Electrical Contractors Limited

February 26, 2022
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Reply from Jupiter Blue Ltd

Thank you Dan, we really appreciate your feedback. Hopefully we casn be of service in the future.

Rated 5 out of 5 stars

Excellent product and service.

I been dealing with this company number of times, and I allways had a excellent service, fast delivery, and 1st class product. I highly recommend them.
R viszkok
From Chichester.

February 26, 2022
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Reply from Jupiter Blue Ltd

Thank you Rudolf, we really appreciate you taking the time to review us.

Rated 4 out of 5 stars

A lady spoke with ne in the phone

A lady spoke with ne in the phone, providing details of measurements etc. Product delivered was very good, although it was missing the screws needed for fixing. No big deal. Generally very happy.

February 24, 2022
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Reply from Jupiter Blue Ltd

Thank you for your review and feedback Mr Adcock

Rated 5 out of 5 stars

The company excelled themselves in my…

The company excelled themselves in my opinion, reason, I ordered the wrong size product and returned with no problem other than support, credit given and new product ordered and delivered as promised.
The Loft hatch itself is great fitting easy, when you have the right one, excellent service and support, 5 stars from me
Frank. Leicester

February 24, 2022
Jupiter Blue Ltd logo

Reply from Jupiter Blue Ltd

Thank you Frank, we're glad we were able to help.

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