Just Fitness Reviews 

265
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

Outstanding service, the staff and owner are absolute ledgends, their product are amazing. Will looking at their products first before going anywhere else. The owner went so far out his way to get our... See more

Company replied

Rated 5 out of 5 stars

Just Fitness is an excellent firm to deal with because Alex the salesman was courteous and friendly when discussing the pros and cons of the unit we wished to purchase. He gave us an honest descripti... See more

Company replied

Rated 5 out of 5 stars

Received my Global FT200 Smith Machine Functional Trainer, had to wait due to Covid but it was worth it. I'm currently installing it now & the quality of workmanship performed on this Trainer is awes... See more

Company replied

Rated 5 out of 5 stars

I'd been stuffed around by another company when trying to buy a treadmill. Just Fitness was awesome, great customer service from both sales and warehouse team. Quick and seamless transaction, not to m... See more

Company replied

Company details

  1. Fitness Equipment Wholesaler
  2. Fitness Equipment Store
  3. Sporting Goods Store

Written by the company

Huge range of Fitness Equipment available at Australia's best prices! Shop online & enjoy Australia Wide shipping or visit one of our Fitness Stores to try the equipment before buying!


Contact info

4.9

Excellent

TrustScore 5 out of 5

265 reviews

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4.9

All reviews

(265)

14 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent service for Treadmill hire

Excellent customer service! Hired a treadmill online on Tues afternoon and received it by 9am the next day! Received a half hour courtesy call from delivery driver and he delivered it with a smile. So quick and easy. Loving the treadmill! Works great, fits perfectly in my front lounge and not very noisy. Thank you!

May 4, 2021
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Reply from Just Fitness

Thanks for your feedback Janine. Enjoy!

Rated 4 out of 5 stars

Rating would have been higher

Rating would have been higher, except they forgot to place ordered item in envelope (we received empty envelope). They apologised and we received item one week later

February 18, 2021
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Reply from Just Fitness

Hi Harry,
Sorry for the inconvenience that caused you. Actually the item was placed in the envelope but wasn't sealed correctly at the post office. Glad you eventually received the item though.
Best Regards,
Just Fitness

Rated 4 out of 5 stars

A good honest cross trainer

The cross trainer is about where about I'd expect a $1000 cross-trainer to be. It has all the functions such as different programs as well as different loads. I would have given it 5 stars if it wasn't for the $100 I got stung for the delivery from the warehouse which is 20km from my house.

February 13, 2021
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Reply from Just Fitness

Hi, Thanks for your feedback.
In regards to the delivery, unfortunately, sometimes we have to rely on local couriers or 3rd party sub-contractors to perform the delivery for us. The cross trainer package weighing in at 76kg as per OH&S requirements requires atleast 2 or more persons to handle it. With our flat rate delivery charge, we try and keep the cost uniform and that helps cover alot of our customers near and far.

Rated 5 out of 5 stars

Great Customer Service

Great Customer Service and good old fashion trust... highly recommend buying from these guys..

January 6, 2021
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Reply from Just Fitness

Thanks for the support Christie!

Rated 3 out of 5 stars

Great service.

The service provided by the company is very good. Unfortunately the treadmill that was delivered was in need of repair. This was done within a week. The treadmill is quite noisy, perhaps an older model.

December 22, 2020
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Reply from Just Fitness

Hi Trish,
The rental units can be little old as they could've been hired out a few times before. However, if you believe it is making a noise, please contact our service department on 1300 212 222 and we should be able to sort it out for you.
Regards,
Just Fitness

Rated 5 out of 5 stars

Quality Product, Quality Service

Received my Global FT200 Smith Machine Functional Trainer, had to wait due to Covid but it was worth it. I'm currently installing it now & the quality of workmanship performed on this Trainer is awesome. Really looking forward to kicking off my gym program again & I'm really happy to recommend this product & Just Fitness to everyone.
Thank you Just Fitness, Merry Xmas from Troy @ Clyde North

December 13, 2020
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Reply from Just Fitness

Thanks for your feedback and support Troy! Enjoy your workouts and Merry Xmas from all here at Just Fitness!

Rated 5 out of 5 stars

Great Service

From initial contact to delivery of hire equipment the staff were very helpful and friendly. Equipment delivered was as discussed and in excellent condition.

December 11, 2020
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Reply from Just Fitness

Thanks Craig!

Rated 5 out of 5 stars

Very impressed with the recent…

Very impressed with my recent purchase. Great product, price and availability. Delivered in a timely manner and great customer service when I needed to call and ask a couple of questions.
Will definitely buy from Just Fitness again!

October 9, 2020
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Reply from Just Fitness

Thanks for your feedback and support Peter!

Rated 5 out of 5 stars

Good product

Good product, easy return and good to deal with.

October 7, 2020
Unprompted review
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Reply from Just Fitness

Thanks for your feedback Darren!

Rated 5 out of 5 stars

Richard was fantastic

Richard was fantastic, great customer service, will definitely use again. Range of products good and although we have only had set up for one day, it appears to be very quality made.

October 5, 2020
Unprompted review
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Reply from Just Fitness

Thanks for your feedback Jodie!

Rated 5 out of 5 stars

Quick delivery

Quick delivery, great service and good product. Nothing to complain about so far

September 17, 2020
Unprompted review
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Reply from Just Fitness

Thanks Jose!

Rated 5 out of 5 stars

Horizon EX59 Elliptical

I spoke with Richard over the phone and from there the service was excellent. He was happy to answer questions explain the difference between machines. Very happy with the elliptical, easy to put together, fast delivery and service highly recommend

September 17, 2020
Unprompted review
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Reply from Just Fitness

Thanks Shelley! Enjoy!

Rated 5 out of 5 stars

I ordered some weights during the…

I ordered some weights during the corona virus lockdown from the just fitness online store.Order number and receipt were issued instantly, products arrived on the exact date listed on the website, confirmation email was sent upon arrival. Furthermore all enquiries were answered over the phone clearly and immediately. Very honest, reliable service with products of really good quality. Thank you, wishing you all the best.

September 15, 2020
Unprompted review
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Reply from Just Fitness

Thanks for your feedback Aliki. Cheers!

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