Just Flowers Inc Reviews 6,064

TrustScore 4 out of 5

4.1

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Review summary

Based on reviews, created with AI

Reviewers had a great experience with this company. Customers consistently praise the beautiful and high-quality products, often noting that the arrangements exceeded expectations and were fresh and long-lasting. Many people found the ordering process, even from overseas, to be easy and straightforward, appreciating the clear communication and helpfulness of the staff. However, some customers experienced issues with delivery, including delays, unfulfilled orders, or items arriving at different times than promised. A few other people also felt that the delivered products did not always match the quality or appearance of what was advertised online, sometimes receiving substitutions or arrangements that seemed inferior.

What people talk about most

Delivery service

Customers consistently note ambiguous experiences with delivery service. While many reviewers praise timely... See more

Product

Clients share positive opinions on product quality. Many reviewers praise the beauty and artistic arrangement... See more

Order

Consumers find order experiences to be ambiguous. Many reviewers praise the ease of online ordering, wide... See more

Service

Reviewers mention ambiguous feedback about service. Many customers express satisfaction, praising the... See more

Quality

Users describe positive interactions with quality. Many customers praise the beautiful, fresh, and stunning... See more

Based on these reviews

Rated 4 out of 5 stars

First time using this service and not too sure what to expect. Turned out great. Not too sure about online so called the 800 number. Very thorough with gathering information and double checking for co... See more

Company replied

Rated 4 out of 5 stars

I got a call from Alhambra, California the morning of the day the flowers were supposed to be delivered. The caller was speaking so softly I could barely understand her. She kept talking about a del... See more

Company replied

Rated 4 out of 5 stars

Everything was great all but I asked for them to be delivered by 12 noon and they didn't get there till around 5pm after my girlfriend had already left for work... that was very disappointing 😞

Company replied

Rated 4 out of 5 stars

I paid for express delivery but did not get it. I don’t know if my friend ever received her flowers. I ordered a box of chocolates with the flowers but when I called to see if they arrived I was told... See more

Company replied


Company details

  1. Flower Delivery

Written by the company

Send Flowers from Just Flowers.com- We have beautiful flowers available for same day florist flower delivery. Send Flowers and gifts at Just Flowers dot com.


Contact info

4.1

Great

TrustScore 4 out of 5

6K reviews

5-star
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Replied to 100% of negative reviews

Typically replies within 48 hours

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Rated 5 out of 5 stars

Beautiful flowers, done right!

Everything was done as expected. Flowers were beautiful!

March 21, 2026
Unprompted review
Just Flowers Inc logo

Reply from Just Flowers Inc

Thank you for the stellar feedback. We greatly appreciate your business.

Rated 5 out of 5 stars

At first I thought this was a flower…

At first I thought this was a flower shop
Then I realized it is not. No matter; I found a beautiful bouquet that suited my needs perfectly. Of course, you never know which florist the order will go to and whether or not they’d be able to fill it properly. Well, imagine my (not to mention my friend’s) delight when she received her bouquet two days later. She was amazed, delighted and so happy! The flowers made her day and they were, n her words, stunning! I asked Just Flowers to please pass along my thanks to the florist they used. I sure hope they did because they did a bang-up job

March 18, 2026
Unprompted review
Just Flowers Inc logo

Reply from Just Flowers Inc

Thank you for the stellar feedback. We greatly appreciate your business.

Rated 5 out of 5 stars

Good experience

I did an internet search while helping a friend purchase flowers for a funeral and they had beautiful flowers reasonably priced. It was easy to order.

March 20, 2026
Unprompted review
Just Flowers Inc logo

Reply from Just Flowers Inc

Thank you for the stellar feedback. We greatly appreciate your business.

Rated 5 out of 5 stars

Lovely flowers

Lovely flowers! My sister in law was very happy with them. Delivered on time.

March 16, 2026
Unprompted review
Just Flowers Inc logo

Reply from Just Flowers Inc

Thank you for the stellar feedback. We greatly appreciate your business.

Rated 5 out of 5 stars

Thank you flowers were a hit

The flowers were substituted at the last minute. They were still gorgeous. She was just thrilled to receive them

March 20, 2026
Unprompted review
Just Flowers Inc logo

Reply from Just Flowers Inc

Thank you for the stellar feedback. We greatly appreciate your business.

Rated 1 out of 5 stars

Bait and switch

Ordered flowers for my niece who lives out of state. I picked an arrangement just changing it to a vase. When they arrived it looked nothing like what was pictured. I called and spoke to CS and he try to tell me the flowered I received were actually more expensive and that because they were in a vase they look different. It looks like they were just thrown together. I could have went to a supermarket and bought flowers that look like this. Just flowers did offer me a $10 refund but that don’t even cover the delivery charge. I feel it’s a bait and switch. I wish I could post the pictures of what I ordered and what was actually delivered.

March 18, 2026
Unprompted review
Just Flowers Inc logo

Reply from Just Flowers Inc

Katherine Sullivan we apologize for the problem you are experiencing with your order 10428572 to Caitlin Stone. We will make every attempt to rectify this situation as soon as possible. Your order has been forwarded to our Customer Service Manager for special review. Thank you for your patience and understanding.

Rated 5 out of 5 stars

Online order from Ireland

My first time ordering flowers online from Ireland for delivery in Long Island, NY. I ordered at lunchtime (NY time) and they were delivered around 5pm the same day. Great service. 🇮🇪 🇺🇸
I was sent a photo of the flowers and they were very pretty.

March 18, 2026
Unprompted review
Just Flowers Inc logo

Reply from Just Flowers Inc

Thank you for the stellar feedback. We greatly appreciate your business.

Rated 5 out of 5 stars

Great experience and it was last minute, too!

Contacted Just Flowers the night before a funeral that was scheduled for 11am the next morning. 20 inches of snow had fallen in the previous 48 hours. They got two beautiful arrangements to the funeral home in plenty of time. I am very happy with their service.

March 18, 2026
Unprompted review
Just Flowers Inc logo

Reply from Just Flowers Inc

Thank you for the stellar feedback. We greatly appreciate your business.

Rated 5 out of 5 stars

Ordering from overseas

As I was ordering from Ireland , I was unsure how the flowers would look . My friend sent me a picture of the delivered flowers and they were absolutely beautiful and better than the picture on the website . It was so easy to order from overseas .

March 18, 2026
Unprompted review
Just Flowers Inc logo

Reply from Just Flowers Inc

Thank you for the stellar feedback. We greatly appreciate your business.

Rated 5 out of 5 stars

Beautiful arrangement

My friend said the flowers were beautiful. They showed up on her birthday.

March 18, 2026
Unprompted review
Just Flowers Inc logo

Reply from Just Flowers Inc

Thank you for the stellar feedback. We greatly appreciate your business.

Rated 5 out of 5 stars

Smooth and positive transaction

Easy to use, easy to order, reasonable prices, on time delivery and BEAUTIFUL FLOWERS! The wife is happy!
Jay J. Lexington, SC

March 18, 2026
Unprompted review
Just Flowers Inc logo

Reply from Just Flowers Inc

Thank you for the stellar feedback. We greatly appreciate your business.

Rated 5 out of 5 stars

Beautiful arrangement

The flowers I had sent to my friend for her 60th birthday are beautiful and whimsical with butterflies on the handle of the basket. Very happy with how they turned out and delivery went well also.

March 19, 2026
Unprompted review
Just Flowers Inc logo

Reply from Just Flowers Inc

Thank you for the stellar feedback. We greatly appreciate your business.

Rated 5 out of 5 stars

The bouquet made her day

The bouquet was beautiful and when my cousin got home and saw it she said it made her day. She's been texting me every day saying how she loves to wake up and see the beautiful bouquet sitting there for her...

March 17, 2026
Unprompted review
Just Flowers Inc logo

Reply from Just Flowers Inc

Thank you for the stellar feedback. We greatly appreciate your business.

Rated 1 out of 5 stars

Numerous problems

Added fees, dishonest website, did not deliver and sent notice that I needed to pay an additional fee of $25 for their “free” delivery. Four phone calls and finally was able to cancel! Do not do business with this company!

March 20, 2026
Unprompted review
Just Flowers Inc logo

Reply from Just Flowers Inc

Janet Norris, some local florists have minimum dollar amounts for orders. We are committed to matching you with a local florist that can fill your order for your selected item's paid dollar-amount. However, there are rare occasions when the most cost-effective local florist's minimum exceeds the amount you paid for your selected item. This is indicated both on your order receipt and on our website as well.

Rated 5 out of 5 stars

Birthday flowers

No issues. Have used this service many times. Anything that went a far was quickly rectified.

March 17, 2026
Unprompted review
Just Flowers Inc logo

Reply from Just Flowers Inc

Thank you for the stellar feedback. We greatly appreciate your business.

Rated 5 out of 5 stars

Good company....

I contacted Just Flowers Inc. to purchase a funeral spray for my sister-in-law's father who passed. I purchased a plain heart with red carnations. I did not want any of the other variations that were pictured online. However, the representative was able to order the plain heart with red carnations only...just what I wanted. She suggested a banner and I went with that because it is something the family could keep. The spray arrived at the funeral home in a timely manner and my sister-in-law said it was beautiful and much appreciated. I am sure I will be contacting this company in the future.

March 14, 2026
Unprompted review
Just Flowers Inc logo

Reply from Just Flowers Inc

Thank you for the stellar feedback. We greatly appreciate your business.

Rated 5 out of 5 stars

Flowers arrived

Flowers arrived and were perfect, exactly what was shown on the wedsite.

March 17, 2026
Unprompted review
Just Flowers Inc logo

Reply from Just Flowers Inc

Thank you for the stellar feedback. We greatly appreciate your business.

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