First time using this service and not too sure what to expect. Turned out great. Not too sure about online so called the 800 number. Very thorough with gathering information and double checking for co... See more
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I got a call from Alhambra, California the morning of the day the flowers were supposed to be delivered. The caller was speaking so softly I could barely understand her. She kept talking about a del... See more
Company replied
Everything was great all but I asked for them to be delivered by 12 noon and they didn't get there till around 5pm after my girlfriend had already left for work... that was very disappointing 😞
Company replied
I paid for express delivery but did not get it. I don’t know if my friend ever received her flowers. I ordered a box of chocolates with the flowers but when I called to see if they arrived I was told... See more
Company replied
Company details
Written by the company
Send Flowers from Just Flowers.com- We have beautiful flowers available for same day florist flower delivery. Send Flowers and gifts at Just Flowers dot com.
Contact info
8605 Santa Monica Blvd, PMB 68567, 90069, West Hollywood, United States
- 800-716-7559
- Service@justflowers.com
- www.justflowers.com
4.1
Great
6K reviews
Replied to 100% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Birthday flowers..
I ordered an arrangement + balloons for my sister's birthday, to be delivered on a specific day. She lives in another state.
The arrangement arrived right on time. The flowers were beautiful and looked just like the ones in the picture online.
March 23, 2026
Unprompted review
Reply from Just Flowers Inc
Thank you for sharing your pleasant experience. We greatly appreciate your business.
Reliable same day delivery
Reliable same day delivery, affordable, BEAUTIFUL flower bouquet. Thank you!
March 24, 2026
Unprompted review
Reply from Just Flowers Inc
Thank you for sharing your pleasant experience. We greatly appreciate your business.
Great service and beautiful flowers!
I was calling from another country and appreciated the good service and same day delivery. The recipient loved the arrangement. Thank you.
March 23, 2026
Unprompted review
Reply from Just Flowers Inc
Thank you for sharing your pleasant experience. We greatly appreciate your business.
Young teenage girl
I send flowers to my great granddaughter she had her surgery. I wanted something for a young teenager's. She love the flowers and teddy bear that came with it. So thank you, you made her day and so did I by ordering them from you
March 23, 2026
Unprompted review
Reply from Just Flowers Inc
Thank you for sharing your pleasant experience. We greatly appreciate your business.
Reply from Just Flowers Inc
Thank you for sharing your pleasant experience. We greatly appreciate your business.
Delivery
I paid for express delivery but did not get it. I don’t know if my friend ever received her flowers. I ordered a box of chocolates with the flowers but when I called to see if they arrived I was told I did not order chocolates and the representative was not friendly or helpful.
March 23, 2026
Unprompted review
Reply from Just Flowers Inc
Linda, we are here to help. Can you please message us privately with your full name and order number.
Since I have been using this company
Since I have been using this company, I have not been disappointed. Although I'm sure the services outside, the orders always arrive on time. If not, there is always communication. The arrangement options are gorgeous.
March 23, 2026
Unprompted review
Reply from Just Flowers Inc
Thank you for sharing your pleasant experience. We greatly appreciate your business.
The flowers were gorgeous.
The flowers were gorgeous.
I did ask for an “uncle” banner and that wasn’t attached to a smaller arrangement.
March 23, 2026
Unprompted review
Reply from Just Flowers Inc
Thank you for sharing your pleasant experience. We greatly appreciate your business.
Every Year is Different and Great
You call me every year to remind me of my sister's birthday and offer a discount and sell me on buying flowers from you for her. And every year she is thrilled with the flowers she receives. They are always different in color and/or vase and/or some other pretty factor that really makes her teary-happy. I appreciate your extra efforts to send her outstanding flower arrangements.
March 20, 2026
Unprompted review
Reply from Just Flowers Inc
Thank you for sharing your pleasant experience. We greatly appreciate your business.
BAIT AND SWITCH
BAIT AND SWITCH. They are international company and are SCAMMERS. Do not give them a red cent. They over charge you and deliver LESS than the cheapest option in the menu. ALWAYS go directly to a local flower shop. STAY AWAY FROM THESE RATS
February 5, 2026
Unprompted review
Reply from Just Flowers Inc
The customer placed this order directly through our website on 02/21/2026 for delivery to a funeral service scheduled on 02/22/2026. The order was immediately processed and assigned to a local florist, who confirmed that the arrangement was successfully delivered on the requested service date, ensuring it fulfilled its intended purpose.
The order selected was for:
“All white flowers arranged into a funeral standing spray. Carnations, gladioli, spider mums against green foliage”
with a purchase value of $144.99.
At the time of purchase, and directly next to the selected price point, our website clearly states:
“Flowers are designed to be delivered as close to the arrangement pictured as possible.”
The fulfilling florist prepared and delivered a standing spray consisting of all white carnations and cushion mums against green foliage, maintaining the requested all-white color palette, standing spray presentation style, and overall arrangement value. While minor substitutions were made due to local flower availability, these substitutions are fully permitted under our clearly disclosed substitution policy, which allows florists to substitute flowers of equal or greater value to ensure timely delivery—especially for time-sensitive occasions such as funeral services.
A photo of the delivered arrangement has been provided as supporting documentation confirming that the arrangement matched the intended design style and color theme.
It is important to note that funeral standing sprays are custom hand-designed arrangements, and exact flower varieties may vary depending on seasonal and regional availability. Substitutions of comparable flowers do not constitute failure to deliver the ordered product when the arrangement’s style, color scheme, presentation format, and value are preserved, as they were in this case.
The arrangement was:
Delivered on the requested service date
Prepared in the requested all-white standing spray style
Designed within the expected presentation and value range
Accepted at the funeral service location for its intended purpose
Our substitution, delivery, cancellation, and refund policies are clearly disclosed on our website during checkout and are also included in the order confirmation email sent immediately after purchase. These policies explain that floral arrangements may vary slightly from website images due to availability and design conditions necessary to ensure timely delivery.
Although the order was properly fulfilled, as a goodwill gesture and without admission of liability, we offered the customer a $15.00 partial credit in an effort to resolve the concern amicably. However, the customer proceeded with the chargeback instead.
Because the arrangement was delivered as requested, fulfilled its intended purpose, and complied with our substitution policy, a full refund is not warranted.
For these reasons, we respectfully request that the issuing bank uphold the original transaction and resolve this dispute in our favor.
Delivery on time,receiver elated!
March 21, 2026
Unprompted review
Reply from Just Flowers Inc
Thank you for sharing the excellent feedback. We greatly appreciate your business.
Great options to choose from with…
Great options to choose from with timely service!
March 21, 2026
Unprompted review
Reply from Just Flowers Inc
Thank you for sharing the excellent feedback. We greatly appreciate your business.
Super easy to choose and the flowers…
Super easy to choose and the flowers for my sister in Manchester were beautiful!!
March 21, 2026
Unprompted review
Reply from Just Flowers Inc
Thank you for sharing the excellent feedback. We greatly appreciate your business.
Just Flowers was an amazing business to…
Just Flowers was an amazing business to work with. Their customer service is top knotch. They x were so understanding with me and accommodating!!
March 21, 2026
Unprompted review
Reply from Just Flowers Inc
Valorie, thank you for sharing your feedback. We greatly appreciate your business.
Tons of options
It was easy to navigate my options and get the flowers delivered the same day. There were many options, and I appreciate the ability to upgrade my selection.
March 21, 2026
Unprompted review
Reply from Just Flowers Inc
Thank you for sharing the excellent feedback. We greatly appreciate your business.
A sad situation, but Just Flowers came thru
First, I placed 2 flower orders for my brother's funeral (1 from my spouse and myself and 1 from my children and spouses). One order made it to the funeral. There was an issue with the second order...but Just Flowers contacted me, re-routed and delivered the order to the family home.
March 21, 2026
Unprompted review
Reply from Just Flowers Inc
Thank you for sharing the excellent feedback. We greatly appreciate your business.
Delivery was on time and was told the…
Delivery was on time and was told the flowers were lovely. I feel the pricing was to high.A funeral is a sad time and possibly some florist take advantgage . I ordered online so I has no customer service a time of order.
March 21, 2026
Unprompted review
Reply from Just Flowers Inc
Patricia, thank you for sharing your feedback. We greatly appreciate your business,
arrangement was spectacular.
Helpful, good communications, delivery was on time. The flower arrangement was spectacular.
March 20, 2026
Unprompted review
Reply from Just Flowers Inc
Thank you for sharing your pleasant experience. We greatly appreciate your business.
First time using this service and very satisfied.
First time using this service and not too sure what to expect. Turned out great. Not too sure about online so called the 800 number. Very thorough with gathering information and double checking for correct spelling, etc. Flowers were promptly delivered and appreciated by recipient. Only reason for removing one star was that the phone connection was poor, dropping out a lot requiring details to be repeated.
March 20, 2026
Unprompted review
Reply from Just Flowers Inc
John, thank you for sharing your feedback. We greatly appreciate your business.
A wonderful & easy experience
This was a wonderful, easy experience to order flowers for my Uncle’s funeral. This company is very communicative and reliable. The flowers were absolutely beautiful and so nice to see such a variety. This company definitely takes pride in their product. I would highly recommend them.
March 21, 2026
Unprompted review
Reply from Just Flowers Inc
Thank you for the stellar feedback. We greatly appreciate your business.
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