Just Landlords Reviews 

Very simple process and good communication. Thank you for clarity and peace of mind

We have used Just Landlords for many years and wouldn’t think of using any other insurer. Their prices are competitive and the customer service excellent. Craig has promptly and satisfactorily sorted out my recent request- it was much appreciated- thank you.

Livechat service was great. Craigy Drakefordon was online with me and sorted out my issue quickly and pleasantly. I did shop around last year and their pricing is very competitive.

Your representative 'Craigy' who answers the online chat is a credit to your company!. He's very helpful, engaging and best of all actually useful - which is seemingly lost in todays world

I sent an email late last night and this morning had a personal response, with an answer by 9am. It shouldn't be, but it's so unusual for customer service to be personal and swift. Have used this company for many years now and this kind of service is one of the reasons.

We rented out our property for 10 years and were covered by Just Landlords throughout. The policy they provided was very reasonably priced and gave us great peace of mind. Renewal was quick and easy. Although we (fortunately) had no reason to make a claim, based on our experience, I wouldn’t hesitate to recommend them.

They just won’t quote me. No reason given. Detached house; 1 flat (me) plus 4 bedsits, separate entrance. All residents min 6 months, all employed, all references. Been renting out for 25+ years.

Lucy was incredibly helpful in changing details on my policy and creating a new quote. She made the whole process so easy and straightforward. Very professional, polite, and helpful service. Thank you.

Lucy, was helpful, friendly and patient.

Lucy Archer on the Live Chat was extremely helpful when I was having some issues making payment online.

She talked me through the online form in a very friendly and supportive way to check I had completed everything necessary, and then found an alternative solution when the problem persisted.

Brilliant customer service - thank you Lucy!

I was able to resolve a complex issue in a pleasant and meaningful manner

I can't thank Just Landlords enough for the cover and support that their policy provided recently when we had to issue court proceedings to get a reluctant tenant out of our rental property (that we have been trying to sell). Without the guidance and support of the appointed solicitor, the whole process would have been very costly and stressful.

Ned was understanding of my query, and was very helpful.

I have been very impressed with Just Landlords, their service is incredible and they have very good pricing. If you are a landlord then I cannot recommend them highly enough!

Craig has been really helpful in making some amendments to my policies.
Been using them for a few years.
Competitive price and no hassle

Trying to get Rent insurance, WEB site really poor and hard to follow, no confirmation of payment, no idea whether it has been accepted or not

Thank you so much for helping me renew so quickly. Total star! X

I thought I had renewed my contract with Just Landlords. On checking I found out that I had not received an invite, and hence I had not renewed. Craig helped me immediately by checking all was OK, and after some management checks renewal was raised and I was fully insured.

Craig was very helpful, it was great to speak to a real person, and someone who gave great customer service.

I will keep renewing with Just Landlords again in a few months time

many thanks

Received a call from Craig at Just Landlords - he clarified the reason as to why I had received 2 quotes from Just Landlords - within 2 minutes of each other. He also agreed to investigate the reasons why I had been passed pillar to post. Thank you Craig and I hope you manage to tweak things to set right. What Craig did is called 'customer service'.....