Live in the Highlands just north of Inverness ordered something and paid extra for 2 day postage. Took 4 days and asked for money back but given all the usual guff about more expensive to the Highland... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Very good at issuing documentation and advice that Your order no. 398-146588 has been fulfilled. When it had not. Quick responses to e mails but not with delivery. Finally upon receipt of the... See more
AFTER ORDERING MY ITEMS, RECIEVED EMAILS STATING THAT THE ORDER HAD BEEN PROCESSED. THEN THE ORDER HAD BEEN COMPLETED, STILL NOT RECIEVED, HAD TO PHONE TO FIND OUT WHERE MY ORDER WAS AND GUESS WHAT T... See more
Company replied
I ordered the equipment 9 days ago and have had to chase them twice regarding delivery only to be told it's not in stock, even though they took my money immediately. I called to ask when delivery wou... See more
Company details
Information provided by various external sources
View the ENTIRE ranges of Draper Tools and Sealey Power Products, Karcher and Numatic Cleaning Machines, a MASSIVE 17,000 products! We offer real discounts all year round and offer fast, *free delivery from these big name brands delivered direct to you
Contact info
Unit One, Harlequin Business Park, Kenny Hill, IP28 8DS, Bury St Edmunds
- 0870 922 4114
- customerservice@justoffbase.co.uk
- www.justoffbase.co.uk
People also looked at
Excellent service, very pleased.
The goods arrived on time, well packed and at a competitive price. Couldn't be better. Well done to all concerned.
January 18, 2014
Unprompted review
Excellent quality product, fast delivery
Couldn't find this product anywhere else on the internet at such great quality and price. Fast delivery and professional service
January 17, 2014
Unprompted review
Right-On-Base!
I was very pleased with the prompt, efficient service that I received from Justoffbase who fulfilled my recent order perfectly and I would not hesitate to recommend them to any of my friends or aquaintances.
January 16, 2014
Unprompted review
great firm to buy from
justoffbase was a great firm for me to find. They had in stock what I wanted at a very good price and the delivery time was excellent for a very reasonable price. I would definitely buy from here again. Thanks
January 15, 2014
Unprompted review
Always provide great service.
Great choice of products and quick delivery.
January 14, 2014
Unprompted review
very good company to deal with
very good company to deal with. large heavy tool chest delivered within 3 working days.
January 13, 2014
Unprompted review
NEVER NEVER SHOP WITH THEM AGAIN
AFTER ORDERING MY ITEMS, RECIEVED EMAILS STATING THAT THE ORDER HAD BEEN PROCESSED. THEN THE ORDER HAD BEEN COMPLETED, STILL NOT RECIEVED, HAD TO PHONE TO FIND OUT WHERE MY ORDER WAS AND GUESS WHAT THEY HAD'NT EVEN GOT ANY IN STOCK, HAD TO HAVE A REFUND.
January 11, 2014
Unprompted review
Reply from Justoffbase
We are very sorry about this but the spare part that you ordered was marked as out of stock when you purchased it online. All our items have a stock status which is updated on a regular basis. Kind regards Justoffbase
is it here yet?
seems good so far,but as yet i have not got all my order,was told 5 weeks to wait,although i was given option of a refund.positivefeedback.
January 9, 2014
Unprompted review
Great service, no problems
Was easy to order my items off the site and they arrived very quickly. Were as described. I have taken one star for a small point as I could have done with a few more pictures of the item.
January 5, 2014
Unprompted review
Great product.Great price and service.
Save money by doing it your self.
January 5, 2014
Unprompted review
Very good service thank you
easy web page to use will defiantly use this company in the future and recommend to friends.
January 3, 2014
Unprompted review
The ideal product provider !!!!!
Compedative price, excellent communication and delievered when promiced...................... EXCELLENT
January 3, 2014
Unprompted review
Did not want to sell
They did not want to close the deal, but referred me to a (useless) danish distributor. Very unsatisfactory! Fortunately I found another english shop that wanted to sell the product
January 2, 2014
Unprompted review
Reply from Justoffbase
We are sorry you were disappionted by our service. We always refer customers outside the UK to their local supplier to help avoid shipping costs. We are sorry this did not work out for you. Kind regards Justoffbase
Fast delivery & goods exactly as described
Ordered a work bench for husband just before Christmas, this was in stock and delivered the next day.
January 2, 2014
Unprompted review
BRILLANT
Thought I would need a new 24v battery drill, but discovered the switch was breaking down. I spoke to draper on 23rd December - who were extremely helpful and purchased a new switch, not only for it to arrive the next day. I had visions of waiting to the new year for the component, which would of made life a right hassle as I use the drill every day, so a BIG thumbs up
January 1, 2014
Unprompted review
Great
Ordered late but item arrived in time for Christmas and at a good price
December 31, 2013
Unprompted review
Excellent Personalized Service
Draper's customer service very courteous and kept me up date date on my order, even through the busy holiday season.
December 27, 2013
Unprompted review
Brilliant service very happy customer
Good delivery very helpful would definitely use this company again thank you
December 27, 2013
Unprompted review
cant think of anything catchy but the service was excelant
product arrived next day ,even prior to christmas ,unfortunately it rained since the arrival so have not been able to use it as i had hoped but it was good quality tool
December 27, 2013
Unprompted review
Very impressed.
Very impressed with the quick response and good service at such a busy time as Christmas. The goods were received well packaged next day.
December 27, 2013
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.