Live in the Highlands just north of Inverness ordered something and paid extra for 2 day postage. Took 4 days and asked for money back but given all the usual guff about more expensive to the Highland... See more
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Very good at issuing documentation and advice that Your order no. 398-146588 has been fulfilled. When it had not. Quick responses to e mails but not with delivery. Finally upon receipt of the... See more
AFTER ORDERING MY ITEMS, RECIEVED EMAILS STATING THAT THE ORDER HAD BEEN PROCESSED. THEN THE ORDER HAD BEEN COMPLETED, STILL NOT RECIEVED, HAD TO PHONE TO FIND OUT WHERE MY ORDER WAS AND GUESS WHAT T... See more
Company replied
I ordered the equipment 9 days ago and have had to chase them twice regarding delivery only to be told it's not in stock, even though they took my money immediately. I called to ask when delivery wou... See more
Company details
Information provided by various external sources
View the ENTIRE ranges of Draper Tools and Sealey Power Products, Karcher and Numatic Cleaning Machines, a MASSIVE 17,000 products! We offer real discounts all year round and offer fast, *free delivery from these big name brands delivered direct to you
Contact info
Unit One, Harlequin Business Park, Kenny Hill, IP28 8DS, Bury St Edmunds
- 0870 922 4114
- customerservice@justoffbase.co.uk
- www.justoffbase.co.uk
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Quick response and deliver.
Easy ordering process, clear acknowledgement and prompt delivery.
Brilliant company !!!!!
Ordered a middle box and two days later it arrived on free post . I had to corespond by e mail and very quick reply unlike some company's will recommend to any person thinking of buying
Unexpected delivery
Really surprised when a courier delivered the socket set I ordered two days ago YESTERDAY morning! And the price, even including the delivery charge, was the lowest I could find. It's a Christmas present for my Grandson who is on an Agricultural Engineering course at Bickton; I will recommend Justoffbase to him as he will be wanting a lot more tools. Ron Clarke
Justoffbase give the quickest service ever!
My foot pump failed unexpectedly on a Sunday, I ordered a new on on the Monday and on the Tuesday it arrived - amazing. No other company I have bought from has ever matched that performance.
no problems at all
Great service all round. Will happily do business with again.
Fantastic service from people who know what to stock at the right price and get it to you fast
Good website with logical set up. Vast choice of good quality items at a competitive price. The kind of tools your dad used to tell you to buy + the newer ones he wish he had!
EASY PEASY ORDER PAY AND DELIVERED WITHIN 72 HOURS
Great service not your fault Draper charge so much for filter.
Service great, just wasn't what I was looking for!
My order was dealt with very well and arrived on time. Unfortunately the knee pads I ordered weren't as good as I expected, and being a floor layer that's very important, so I had to return them. I suppose when you buy on line that's a chance you take. Still waiting for my refund, hope it comes soon!
Very happy with your service.
I was more than happy with the placing of my order and the delivery service.
Fast, well packaged and very pleasant.
I was pleasantly surprised at how quickly my order was processed and dispatched. Service is by far rivaling that of big named companies. I have recommended justoffbase already and I would look here first if in need of anything again.
The best service and quality anyone can have it.
The online shopping must fastest, we ever did by any time, any day.
The sort of online service one hopes to find
Ordered a workbench which swiftly arrived. Unfortunately the manufacturer omitted a component so I emailed Justoffbase asking them to supply the missing part (asap). Prompt email reply saying they'd organise it and a day later the missing part arrived from the OEM (quicker).
Simples.
Great value Sealey tools
Quality tools at a good price delivered promptly.
Excellent service
Fantastic website, easy to navigate. Product arrived promptly and was exactly as described. Would recommend this company.
superb service
Goods ordered late afternoon and delivered the following morning
Excellent Service & Price 10 / 10
as above
Excellent Service & Price 10 / 10
Excellent products a a very competitive price.
Good choice of tools, and very good value. Delivery costs can seem high, but fast service does cost money. I am one very satisfied customer.
Very good staf,good price;quick post;
Very good staff,very good price and fast delivery.im gonna buy more things in the future;
bachmann model railways
Item received safely. A flawless transaction. Very happy to use this seller again.
Customer service is King
I bought a Sealey compressor from the online web site, and it was delivered in 24 hours, following a message telling me that it was on it's way.
I subsequently asked if I could exchange the machine for a larger model with a cash adjustment.
They responded immediately confirming that they would do as I asked, and arranged for the courier delivering the new machine to collect the rejected unit.
This was also acheived in 2 days, and I received a full refund of the purchase price less freight.
Now that was a perfect example of how to be responsive and helpful to a customer.
I am very happy with the larger compressor, and would buy tools from Just Off Base without hesitation.
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