Live in the Highlands just north of Inverness ordered something and paid extra for 2 day postage. Took 4 days and asked for money back but given all the usual guff about more expensive to the Highland... See more
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Very good at issuing documentation and advice that Your order no. 398-146588 has been fulfilled. When it had not. Quick responses to e mails but not with delivery. Finally upon receipt of the... See more
AFTER ORDERING MY ITEMS, RECIEVED EMAILS STATING THAT THE ORDER HAD BEEN PROCESSED. THEN THE ORDER HAD BEEN COMPLETED, STILL NOT RECIEVED, HAD TO PHONE TO FIND OUT WHERE MY ORDER WAS AND GUESS WHAT T... See more
Company replied
I ordered the equipment 9 days ago and have had to chase them twice regarding delivery only to be told it's not in stock, even though they took my money immediately. I called to ask when delivery wou... See more
Company details
Information provided by various external sources
View the ENTIRE ranges of Draper Tools and Sealey Power Products, Karcher and Numatic Cleaning Machines, a MASSIVE 17,000 products! We offer real discounts all year round and offer fast, *free delivery from these big name brands delivered direct to you
Contact info
Unit One, Harlequin Business Park, Kenny Hill, IP28 8DS, Bury St Edmunds
- 0870 922 4114
- customerservice@justoffbase.co.uk
- www.justoffbase.co.uk
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Great service, great value.
Very pleased with my purchase - a quality item and it arrived within two days even though I paid for the cheapest shipping option.
Will definitely be using again.
Excellent Transaction
Superb purchase from all aspects. The most competitive price I could find for exactly the same make/model. Very fast delivery too.
The best of shopping experiences.
I would recommend this company to anyone. For price, prompt delivery, friendly communication and quality product, I reckon it is as good as it can get. I hope it's not long before I need to use them again.
Rightonbase
Great service, competitive pricing, kept us informed throughout the process. I would have no hesitation in using Justoffbase again for purchasing goods again.
verygood, the item sent ontime and exactly same item I saw on internet
I recommend my friend
Good advice on item specifics following phone call
The staff were able to quickly provide details of specific measurements of the item following a short phone call. This enabled me to judge if the item (transmission saddle) would be suitable for using with my existing floor jack as mine was not one of the ones specified in the description on the site. When the item arrived, it was exactly as described and works well
very good service
I have used justoffbase several times and the product and service have always been excellent.
great service & quality products
easy to order off website, great selection, quick order process and good service, item arrived quickly and packaged well, 100%
Excellent service very quick delivery.
Justoffbase efficient and easy to deal with I would use them again.
Fast, efficient service!
Product as described, well packaged and delivered within 2 days of ordering. Great communication. A pleasure to deal with.
Just what I required !
The product was just what I expected and arrived very quickly.
Excellent service
The products arrived very quickly, very well packaged, and were exactly as described on the website. Overall an excellent service. I will continue to use this company for tools that may be difficult to source locally.
great buying experience
I've now bought several DIY products through this company and found then to be excellent with regard to product choice, quality, price competitiveness, delivery and customer focus. It's now my first choice when looking to procure tools and accessories.
They do what they say they'll do
I came across their site by accident ,saw a product I'de been thinking about buying at a great price and could'nt resist!It then arrived much earlier than they promised and put a smile on my face......very happy
Efficient & friendly
I chose to purchase my steel tool chest from Justoffbase because their price was competitive and they had good reviews. Good decision! The tool chest arrived within 2 days. Unfortunately there was a fault with the tool chest so I emailed Justoffbase that evening and had a friendly reply the next morning saying it would be replaced and asking for a suitable date for delivery. This was agreed and the replacement item duly arrived on time and with extra packing to protect it from damage. I received emails throughout the process keeping me up to date on what was happening and whole affair was handled very efficiently. Shame there was a problem but I can't fault how Justoffbase dealt with it. Well done!
All very good. Pleased I came across them on Google. Would use again.Recommended
Pleased I came across them on Google. Would use again.Recommended
Quick,Slick & Well priced.
The service I received was of high quality.
Competitive prices, great website, fast delivery
I have been waiting for a long time to spend money on tools from brand names I trust, and when I got the opportunity to do so, I knew I wanted to purchase as much from Just Off Base as possible. The website is great to navigate around and search. The product pictures can be enlarged to a decent size to get more of the detail. There is a section that tells you where in the relevant catalogue the product is (only way to improve that would be to link to an online catalogue but they're not always available)
The prices are very competitive. In almost every case for the tools I've looked at, Just Off Base was the cheapest supplier. The regular 'Manager's Specials' and seasonal promotions definitely factor into this and help to secure that position.
My order arrived within a couple of days even though it was the "Free Delivery when you spend over £70" - so you might expect it would be a slower service, but it was courier-delivered.
I will definitely buy from Just Off Base again and already recommended the website to people in the engineering trade that I work with. When they saw some of the tools I had acquired to make my job easier they had to know where I had got them from.
I didn't interact with their customer service team as I didn't have any problems or enquiries, but Just Off Base come across as a very professional company from my experience and I really do appreciate the service they have provided me with.
Nice product and good service
The straps look good to me.
Ordering and follow-up was very good.
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