Excellent service by Diaco at Vermlandsgade 51, 2300 København. We asked for the availability of a table and Diaco was quick, helpful and kind but most importantly very professional as he was... See more
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I’ve had a really positive experience shopping at JYSK Denmark. I bought quite a few items for my home, and I’m very satisfied with both the quality and the prices. The products were affordable, pract... See more
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I used klick og hent, purely for speed, but even though I was notified the order was ready to collect, it was not and the only reason they received a four star was because the assistant went out into... See more
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Ordered on Friday, received the day after. Can't ask anything more than this. However, when I asked the physical shop they replied they could only get what I needed in, maybe, 2 weeks. At this point p... See more
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Company details
Written by the company
JYSK har altid et godt tilbud til dig indenfor alt til boligen - gå på opdagelse i vores store sortiment og se alle de gode tilbud idag!
Om JYSK
Written by the company
Contact info
Sødalsparken 18, 8220, Brabrand, Denmark
- +45 70808190
- kundeservice@jysk.com
- www.jysk.dk
4.4
Excellent
46K reviews
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Reply from JYSK Danmark
Hi Vanessa
Thank you for your review and the 5 ⭐⭐⭐⭐⭐
We are really happy to hear that you had a good experience with your order.
We always want to ensure the best experience for our customers and we really appreciate that you wanted to share this with us🙏
Have a great day 🌸🌸
//Thea, JYSK Kundeservice.
Perfect service
Everything was prepared as I ordered on the website. The personnel is really kind and in all disposition to help you.
December 28, 2025
Reply from JYSK Danmark
Hi Manuel
Thank you so much for your positive review!
We’re really happy to hear that everything was ready for you as ordered and that you found our staff friendly and helpful.
We truly appreciate your feedback – this is exactly the kind of service we aim to provide for all our customers. We hope to welcome you back again soon.
Have a great day!
// Anne – JYSK Customer Service
The kept my reservation without payment…
The kept my reservation without payment and I love this trust to costumers. Also all of the goods that I purchased from Jysk are in great quality and good price. In addition, they give good occasional discounts.
December 28, 2025
Reply from JYSK Danmark
Hej Pantea.
Thank you very much for your review.
I’m glad to hear that you had a good experience with us and that we were able to assist you with some offers.
Have a nice day. 😊
// Caroline JYSK Customer Service
Chezka var meget meget god til at…
Chezka var meget meget god til at ekspedere os. Hun er for sød! Mvh Yurima og Carsten
December 27, 2025
Unprompted review
Reply from JYSK Danmark
Hej Yurima og Carsten.
Mange tak for jeres tid, og jeres rosende anmeldelse.
Hvor er jeg glad for at læse, at i har haft en god oplevelse med min kollega Chezka ❤️💪🏼
Jeg håber i får en god dag, og et godt nytår.
// Caroline JYSK Kundeservice.
Great service at Jysk Tastrup
Bought an elevationseng from Jysk Tastrup. Had great service from Adam who answered all our questions and showed all options. As the order is not yet delivered, I will wait with the review of the product itself, but the service has been great so far.
December 23, 2025
Unprompted review
Reply from JYSK Danmark
Hi Vishnu.
Thank you for writing this trustpilot.
We are very glad to hear, that Adam gave you a good experience.
We hope, that you find the new bed well.
Have a nice day.
//Axel - JYSK customer service
Klasse😊🥳🥳🥳
December 24, 2025
Reply from JYSK Danmark
Hej,
Mange tak for din anmeldelse. Den er vi meget glade for☺️
Vi ønsker dig en god jul og et godt nytår.
//Axel - JYSK kundeservice
Reply from JYSK Danmark
Hej Lin
Thank you so much for your review!
We’re thrilled to hear you experienced fantastic service – that’s exactly what we aim for.
We look forward to welcoming you again soon.
Have a great day!
// Anne – JYSK Customer Service
Easy to order and easy to pick up.
December 19, 2025
Reply from JYSK Danmark
Hi Viktor
Thank you for your review!
We’re happy to hear that it was easy for you to place your order and pick it up. We hope you’re satisfied with your purchase, and you’re always welcome to shop with us again.
Have a great day!
// Anne – JYSK Customer Service
The best store I ever visited
December 21, 2025
Unprompted review
Reply from JYSK Danmark
Hi Adrian
Thank you so much for your amazing review!
We’re thrilled to hear that you consider JYSK the best store you’ve ever visited. Your feedback means a lot to us, and we’ll make sure to share it with the team.
Have a wonderful day!
// Anne – JYSK Customer Service
Reply from JYSK Danmark
Hey Dickson.
Thank you very much for your review.
I am very happy to read that you had a good experience at JYSK. 👏🏼
Have a nice day.
// Caroline JYSK Customer Service.
TYSSA continental bed
We bought TYSSA continental bed . It was a bit difficult to make the base since the screws weren't strong enough and the holes in the wood weren't big enough. Both the screws and wood was ruined since they didn't fit each other.
Jysk customer service was very nice to understand the situation and sent a new pieces without any issues. Even though the pieces had same probelm, we bought new screws ourselves and made bigger holes with the drill machine.
In general the customer service was very nice and understanding. Good job!
December 10, 2025
Reply from JYSK Danmark
Hi
Thank you so much for your review!
We’re sorry to hear that you experienced challenges assembling the TYSSA bed, but we’re glad our customer service team was able to assist you quickly and without any issues. It means a lot to us that you highlight the friendly and understanding service.
We hope you enjoy your new bed, and please feel free to reach out if we can help with anything else.
Have a fantastic day!
// Anne – JYSK Customer Service
LIMFJORDEN skrivebord
I bought LIMFJORDEN - Skrivebord LIMFJORDEN 60x120 4 skuffer hvid last week. I felt it is very poorly designed. all the holes for rivets and screws are too near to the edge and due to it is not a wood, it is difficult to assemble without damage. It needs a design review and potential modification.
December 11, 2025
Reply from JYSK Danmark
Hi ATS
Thank you for your review.
We’re sorry to hear that you had a poor experience with the LIMFJORDEN desk. Assembly should not be this difficult, and we completely understand your frustration when the design does not meet expectations.
We take your feedback seriously and will forward it to our product team for review to assess whether design improvements are needed. Your input helps us improve quality going forward.
If you would like an immediate solution, please feel free to contact us at kundeservice@jysk.com so we can assist you with a return or other options.
Thank you for bringing this to our attention.
Have a great day.
// Anne – JYSK Customer Service
Very smooth experience
Very smooth experience, from finding and ordering products online, to communication of orders status, delivery and contacting customer services.
December 11, 2025
Reply from JYSK Danmark
Hi Nataliya.
Thank you very much for your review.
I’m glad that you are satisfied with our service.💪🏼💙
Have a nice day.
//Caroline JYSK Kundeservice.
Beside respectful behavior of all…
Beside respectful behavior of all staff, being on time in delivery is another positive point that I have experienced.
Thank you
December 11, 2025
Reply from JYSK Danmark
Hi Mohammad.
Thank you very much for your review.
I’m glad that you had a good experience with us at JYSK.
Have a nice day.
// Caroline JYSK Customer Service DK
terrible experience
December 10, 2025
Reply from JYSK Danmark
Hi US
Thank you for your review.
We’re very sorry to hear that your experience with us was poor. This is definitely not the level of service we aim to provide, and we completely understand how disappointing this must have been.
We would love the opportunity to look into this further and find a solution to make things right. Please feel free to contact us directly so we can assist you in the best possible way.
Thank you for bringing this to our attention – your feedback is very important to us.
Have a great day.
// Anne – JYSK Customer Service
Reply from JYSK Danmark
Hej Jette
Tusind tak for din anmeldelse!
Det betyder meget for os at høre, at du har oplevet super service – det er lige præcis det, vi stræber efter hver dag.
Hvis du får brug for hjælp igen, er du altid velkommen til at kontakte os.
Ha’ en rigtig god dag!
// Anne – JYSK Kundeservice
Reply from JYSK Danmark
Hi Eleni
Thank you so much for your positive review!
We’re delighted to hear that you’re happy with the product and experienced fast delivery – that’s exactly the service we aim to provide.
If you have any questions or need assistance, you’re always welcome to contact us.
Have a great day!
// Anne – JYSK Customer Service
Reply from JYSK Danmark
Hej Rikke
Tusind tak for din flotte anmeldelse!
Det glæder os at høre, at du oplevede god kommunikation, et godt tilbud og en god levering – det er lige præcis den helhedsoplevelse, vi stræber efter at give vores kunder. Vi håber, du bliver rigtig glad for dine varer, og vi ser frem til at byde dig velkommen igen.
Ha’ en fantastisk dag!
// Anne – JYSK Kundeservice
Waist of 349 dkk
I have payed 349 dkk for home deliand you deliver into pakke shop.
It was 13 kg package that I wanted to be delivered home as I have a small baby to take care of. So that was not fun at all to carry the table.
Just to say this is your second mistake in a row. In last order you delivered me the table instantly of a book shelf.
Not ordering the delivery again!
December 9, 2025
Reply from JYSK Danmark
Hi Maria
Thank you for your feedback – we are truly sorry to hear about your experience.
This is definitely not the level of service we aim to deliver. When you pay for home delivery, the item should of course be delivered to your address, and we fully understand how frustrating this must have been for you, especially with a small baby to take care of.
We also apologize for the mistake with your previous order. This is not acceptable, and we take your experience very seriously.
Thank you for bringing this to our attention – it helps us improve.
Have a good day, despite everything.
// Anne – JYSK Customer Service
Reply from JYSK Danmark
Hi,
Thank you very much for your review.
How lovely to read that you had a good experience with us.
We really appreciate your time to share it with us.
I wish you a great day.
//Mette - JYSK customer service center.
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