I’ve had a really positive experience shopping at JYSK Denmark. I bought quite a few items for my home, and I’m very satisfied with both the quality and the prices. The products were affordable, pract... See more
Company replied
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See what reviewers are saying
I used klick og hent, purely for speed, but even though I was notified the order was ready to collect, it was not and the only reason they received a four star was because the assistant went out into... See more
Company replied
Ordered on Friday, received the day after. Can't ask anything more than this. However, when I asked the physical shop they replied they could only get what I needed in, maybe, 2 weeks. At this point p... See more
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I have always found Jysk to be professional, helpful and quick to make right mistakes i.e the assembly tools were missing. I immediately received 10% as compensation and a new tool set was ordered, ar... See more
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Company details
Written by the company
JYSK har altid et godt tilbud til dig indenfor alt til boligen - gå på opdagelse i vores store sortiment og se alle de gode tilbud idag!
Om JYSK
Written by the company
Contact info
Sødalsparken 18, 8220, Brabrand, Denmark
- +45 70808190
- kundeservice@jysk.com
- www.jysk.dk
4.4
Excellent
46K reviews
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Reply from JYSK Danmark
Hej Mohamed
Tak for din feedback 🌟
Vi er glade for, at du er tilfreds med kvaliteten.
Det er lige præcis det, vi stræber efter!
Du ønskes en dejlig dag.
//Mette - JYSK kundeservice.
Reply from JYSK Danmark
Hej Elena
Tak for din anmeldelse 😊
Det er dejligt at høre, at du har haft en god oplevelse hos os!
Du ønskes en god dag.
//Mette - JYSK kundeservice.
Customer service is top notch
Customer service is top notch! My question were answered, my needs met exactly, store itself is comfortable to move around in and there are plenty of options to choose from. Huge shoutout to staff members: they were polite and extremely helpful and patient with my English language, so special thanks for that 🫶
January 10, 2026
Unprompted review
Reply from JYSK Danmark
Hi Roman,
Thank you so much for your amazing review! We’re thrilled to hear that our customer service team met your needs and made your visit comfortable😊 It’s wonderful to know that our staff were polite, helpful, and patient with your English – we truly appreciate your kind words🫶
We hope you enjoy your purchase and look forward to welcoming you back soon!💙
//Huyen - JYSK Kundeservice
Super go service i butikken
Super go service i butikken
Men levering var under alt kritik .
Men levering var d 7/1 i tidsrum m 11-15
Chaførren ringer kl 16:15 og siger de er forsinket om de kommer om 1:50 timer
De kom kl 18:15
January 7, 2026
Reply from JYSK Danmark
Hej Tina,
Det er dejligt at høre, at du fik super god service i butikken – det sætter vi stor pris på😊
Samtidig beklager vi meget, at leveringen ikke levede op til det aftalte tidsrum, og at forsinkelsen først blev meldt så sent😔 Vi forstår godt, at det er frustrerende at vente, når der er aftalt et bestemt leveringstidspunkt, og vi er kede af den ulejlighed, det har givet.
Tak for din feedback – den er vigtig for os, så vi kan blive bedre💙
//Huyen - JYSK Kundeservice
Click&Collect available for pick up fast
I ordered the products with Click&Collect and they were available for pick-up very fast. Then i went to pick it up a day later, the products were not packaged as if i bought them in the store, but were flawless. I wish the pick-up time was longer, because sometimes there is no stock in the closest store and so difficult to get there on such short notice.
January 6, 2026
Reply from JYSK Danmark
Hi Lani,
Thank you so much for your review! We’re happy to hear that your Click & Collect order was ready for pick-up so quickly✨
We completely understand your wish for a longer pick-up time, and we’ll make sure to share your feedback as we’re always working to improve the experience for our customers😊
We’re glad the products met your expectations and hope you’ll enjoy your purchase💙
//Huyen - JYSK Customer Service
It was the first time I used online…
It was the first time I used online service with Jysk. It was easy to find what I needed. Delivery was swift. Product is good.
January 8, 2026
Reply from JYSK Danmark
Hi Anna
Thank you so much for your review!
We’re delighted to hear that you had a great experience with our online service and that both the delivery and product met your expectations. We truly appreciate you taking the time to share your feedback.
We hope you’ll be just as satisfied with your future purchases with us. Please don’t hesitate to reach out if we can assist you with anything.
Have a wonderful day!
// Anne – JYSK Customer Service
Helpful staff
I've had a very positive experience with Jysk (both in store and online). The staff were friendly and approachable, took the time to answer my questions, and helped me compare options without any pressure.
January 7, 2026
Unprompted review
Reply from JYSK Danmark
Hi Carmello
Thank you so much for your wonderful feedback!
We’re thrilled to hear that you had a positive experience both in-store and online. It’s great to know our team was friendly, approachable, and took the time to assist you without any pressure – that’s exactly the kind of service we strive to provide.
Have a fantastic day!
// Anne – JYSK Customer Service
good customer service
January 6, 2026
Reply from JYSK Danmark
Hi Giulia
Thank you so much for your review!
We’re happy to hear that you experienced good customer service – that’s exactly what we strive for every day. We hope to see you again soon.
Have a great day!
// Anne – JYSK Customer Service
Jysk is a lovely shop full of good…
Jysk is a lovely shop full of good value items for the house and garden, you also have the possiblity of online shopping with pick up at the store if available at the branch or delivery to the store of chose if not. Bought a lovely module sofa good design and very practical if you want to change the layout, or separate for moving, well happy and happy to recommend both Jysk Grenaa and online.
January 5, 2026
Reply from JYSK Danmark
Hi Devn
Thank you so much for your wonderful review!
We’re delighted to hear that you’re happy with both your modular sofa and your experience with JYSK Grenaa as well as online. It’s great to know the sofa meets your expectations in terms of design and flexibility – that’s exactly what we aim for to make everyday life easier.
Thank you for recommending us – it really means a lot! We hope you’ll enjoy your sofa for many years to come.
Have a great day!
// Anne – JYSK Customer Service
Reply from JYSK Danmark
Hej
Tak for din anmeldelse!
Det er dejligt at høre, at du synes, vi gjorde det godt. Vi sætter stor pris på, at du deler din oplevelse med os.
Ha’ en rigtig god dag!
// Anne – JYSK Kundeservice
god service
January 3, 2026
Reply from JYSK Danmark
Hej Kristina
Tak for din anmeldelse!
Det glæder os at høre, at du har oplevet god service hos os. Vi sætter stor pris på, at du deler din feedback.
Ha’ en rigtig god dag!
// Anne – JYSK Kundeservice
Products and delivery are great
January 3, 2026
Reply from JYSK Danmark
Hi Ronak
Thank you for your review!
We’re happy to hear that both the products and the delivery met your expectations. We really appreciate you sharing your experience with us.
Have a great day!
// Anne – JYSK Customer Service
The staff were friendly and helpful
The staff were friendly and helpful. Always approachable. The goods purchased from Jysk is good quality. Overall I will purchase from Jysk again.
December 11, 2025
Reply from JYSK Danmark
Hi Wai
Thank you so much for your positive review!
We’re delighted to hear that you found our staff friendly, helpful, and approachable, and that you’re satisfied with the quality of the products you purchased.
We truly appreciate your feedback and look forward to welcoming you back to JYSK again soon!
Have a great day!
// Anne – JYSK Customer Service
Reply from JYSK Danmark
Hej Stephanie
Tusind tak for din anmeldelse!
Vi er glade for, at du oplevede en hurtig og god service – det betyder meget for os 😊
Du ønskes en dejlig dag.
//Mette - JYSK kundeservice.
Reply from JYSK Danmark
Hi Vanessa
Thank you for your review and the 5 ⭐⭐⭐⭐⭐
We are really happy to hear that you had a good experience with your order.
We always want to ensure the best experience for our customers and we really appreciate that you wanted to share this with us🙏
Have a great day 🌸🌸
//Thea, JYSK Kundeservice.
Perfect service
Everything was prepared as I ordered on the website. The personnel is really kind and in all disposition to help you.
December 28, 2025
Reply from JYSK Danmark
Hi Manuel
Thank you so much for your positive review!
We’re really happy to hear that everything was ready for you as ordered and that you found our staff friendly and helpful.
We truly appreciate your feedback – this is exactly the kind of service we aim to provide for all our customers. We hope to welcome you back again soon.
Have a great day!
// Anne – JYSK Customer Service
The kept my reservation without payment…
The kept my reservation without payment and I love this trust to costumers. Also all of the goods that I purchased from Jysk are in great quality and good price. In addition, they give good occasional discounts.
December 28, 2025
Reply from JYSK Danmark
Hej Pantea.
Thank you very much for your review.
I’m glad to hear that you had a good experience with us and that we were able to assist you with some offers.
Have a nice day. 😊
// Caroline JYSK Customer Service
Chezka var meget meget god til at…
Chezka var meget meget god til at ekspedere os. Hun er for sød! Mvh Yurima og Carsten
December 27, 2025
Unprompted review
Reply from JYSK Danmark
Hej Yurima og Carsten.
Mange tak for jeres tid, og jeres rosende anmeldelse.
Hvor er jeg glad for at læse, at i har haft en god oplevelse med min kollega Chezka ❤️💪🏼
Jeg håber i får en god dag, og et godt nytår.
// Caroline JYSK Kundeservice.
Great service at Jysk Tastrup
Bought an elevationseng from Jysk Tastrup. Had great service from Adam who answered all our questions and showed all options. As the order is not yet delivered, I will wait with the review of the product itself, but the service has been great so far.
December 23, 2025
Unprompted review
Reply from JYSK Danmark
Hi Vishnu.
Thank you for writing this trustpilot.
We are very glad to hear, that Adam gave you a good experience.
We hope, that you find the new bed well.
Have a nice day.
//Axel - JYSK customer service
Klasse😊🥳🥳🥳
December 24, 2025
Reply from JYSK Danmark
Hej,
Mange tak for din anmeldelse. Den er vi meget glade for☺️
Vi ønsker dig en god jul og et godt nytår.
//Axel - JYSK kundeservice
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