Jysk Reviews 

I bought a bar table in this store. When we opened the box we found big damage on the top. After contacting their customer service a few times, all I got is "someone will get back to you with the solution". Nothing happen since then. I'm stuck with an overpriced piece of garbage...

An all and all bad experience.
After not liking the mattress I ordered online I decided to return my order to the store so I would not have to pay shipping fees. Well, after a lot of miscommunication with inexperienced personnel I still have not received my refund 5 days after and the lady at the store told I would not receive my shipping fees back even though it was communicated differently in a previous email.
Jysk seems like one of those companies who don't respect either their employees or their costumer's time.

Bought a mattress and they delivered the wrong size. When talking to customer service (through the web, the phone doesnt work) they said the could exchange it 5 days from the actual delivery, they could not move that date foward. Web says 3-5 business day delivery, but if they get it wrong dont expect what you bought to be respected or have any value, since they're gonna send your actual purchase when they want to.

Thank you so much Wendy and Trish at the Jysk store in Belleville for making my experience a great one.
I purchased a picture before the pandemic and left it in store by mistake. I live 2.5 hours away from this location and only went back last weekend.
They took amazing care and had notes on my purchase left behind and gave me a credit to purchase some great new pieces.
Amazing service. Thanks and I will be back soon to shop ...

We are distraught, and we are not satisfied with our purchase at all. We bought a sofa that does not have good material and is very difficult to install. I strongly recommend that you do not buy from this brand.
Amir

I have recently purchased items but i feel duped as vat is added at the till but i didnt realise till i got home ! It should show the correct price in the first place.
They have improved on the drawer runners now though , much better quality .

Don't buy their patio furniture. You get what you pay for! Their customer service told me that their furniture must be replaced as it expected that parts become damaged. Their furniture won't last a year or 2 even if its stored under a gazebo and in a shed for winter (so its really a terrible deal your getting!)

Got be honest was worried after seeing these reviews. Happy with the blinds supplied. Delivered on time too. Thanks.

I bought two office chairs, it came in two big heavy boxes. The lady told us to pick it up at the back store and someone will help us because its heavy. I went to the back door, the bald guy just pushed the cart, and said “here you go!” He did not help in anyway, did not offer any help at all, didnt say a thing. When he saw me carrying it to my car he just looked and waited for the cart. It was at Nanaimo BC country club JYSK May 24,2022 4:12pm I will never ever purchase any stuff from them. Awful service!

Lovely furnitures and decorations, easy to assemble when every piece has numbers (foldout dinner table + chairs), and very well packed 😊👍🏻

(Order: 4031941529)

Bad quality for a worse price..

But at least the people there are friendly...

Hahahahahaha, not!

Very basic stuff, all made to sell quick but it won’t last long.

Lately all prices went x2,3. Lounche set 2 months back cost €1300 now around €2600. It’s a scam

I am extremely dissatisfied - there is no one single wardrobe on offer with enough shelves - what do they expect, to manufacture it ourselves at home??

Purchased a wardrobe and within a month it is literally falling apart. We followed the assembly instructions to the letter using some of the videos online for guidance. I decided to contact Jysk with photos/videos of the poor quality wardrobe and the difficulties I’m having with opening/closing doors, visibly showing faults where the board at the back of the unit clearly isn’t strong enough or big enough to fit correctly. The response from Jysk, we can offer you a €20 voucher because they suggest I made an error when building the unit. Not only is this insulting, but they actually blamed me for the problem. I continued the dialogue and got offered a €30 voucher. I have told them I am not happy with this offer, their alternative; disassemble the wardrobe and pack it for return exactly how I received it to avoid damage on return for a refund. This is of massive inconvenience as I no longer have the original packaging. Currently I am waiting 9 hours to get a response from my last message where I quoted consumer law….I wait with little hope.
Certainly my last experience as a customer of Jysk. Terrible.

Bonnie at gateway jysk is second to none. She was extremely helpful and alot of fun. I Definitely will be back because of her and her great customer service!

Very good service.
I like very much.

I have purchased a few things over the years from JYSK North London, and have always been given good customer service. This time around, we had help from Ahyan, who went out of his way to answer our questions, helped with the purchase and loading of the product in our vehicle. Keep up the great customer service. It really means a lot.

We went to North London Masonville. Vanessa & Suria went way above what the store would have asked them to do for us. Great customer service, keep up the great work!!!

I am extremely impressed with the Assistant Manager at Jysk. His name is Ethan and he should be recognized for his diligence and hard work. It has been several years since I can say I have received outstanding customer service. Ethan is a great example of how customer service should be conducted in the retail world. I had a huge problem and he went way above and beyond to assist and rectify the situation. I live a couple of hours away from the Shoppers World location in Brampton but I will surely continue doing my shopping there simply because of the outstanding customer service. Ethan is a true asset and a gem to JYSK. Thank you again Ethan!

I was in JYSK this morning in Belleville. I was looking for a bath pillow, when Jaime came around the corner with her arms full of plastic. I asked her about the bath pillow. She rerouted her trip and showed me where to find them.
I got to the cashier, Wendy, and she was friendly, and efficient. Thanks JYSK. I shop there often for their towels.