K12 - Alabama Virtual Academy Reviews 

133
TrustScore 4.5 out of 5

4.4

831 W. Washington Street, 36027 Eufaula, AL, US


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Rated 5 out of 5 stars

The staff,the curriculum,everything is in reach.You have control over your child's learning progress. You have all the resources you need might I add(provided resources;art supplies, math materials, r... See more

Company replied

Rated 2 out of 5 stars

My kids currently go to this school as of right now. The teachers communication with the us is ridiculous. They are horrible at communication. I don't recommend.

Company replied

Rated 5 out of 5 stars

The faculty and staff have worked hard to ensure the students have access to the latest technology and that everything is working smoothly. I have received email notifications every week to let me kno... See more

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Rated 5 out of 5 stars

The teachers actually care about your child progressing and learning that being prepped for testing all the time. They make sure the kids and learning coaches know they are there for help and respond... See more

Company replied


Company details

  1. Career and Education Provider
  2. Education Center
  3. Educational Institution
  4. School

Written by the company

Alabama Virtual Academy at Eufaula City Schools (ALVA) is a tuition-free online public school serving K-12th grade students across Alabama, offering a flexible education designed to meet a variety of learning needs. ALVA provides a well-rounded curriculum with rigorous academics, certified teachers, and opportunities for advanced coursework, career readiness, and extracurricular activities. As a K12-powered school, ALVA benefits from 25 years of expertise in online learning, helping students gain the knowledge and skills to succeed. Learn more at alva.k12.com.


Contact info

  • 831 W. Washington Street, 36027, Eufaula, AL, United States

  • 855-692-4106

4.4

Excellent

TrustScore 4.5 out of 5

133 reviews

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4.4

All reviews

(133)

1,936 reviews in the last 12 months

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Rated 5 out of 5 stars

Great service and support

The teachers are always willing to give help and are very communicative with the parents. We've always received the necessary materials for class. Staff provides excellent service whenever we have needed to reach out to them.

April 2, 2026
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Reply from K12 - Alabama Virtual Academy

We're so happy to hear that our teachers are supportive and communicative, and that our staff provides excellent service. Thank you for your positive feedback!

Rated 5 out of 5 stars

The flexibility that online learning…

The flexibility that online learning offers at Eufala, is exactly what my child needs.

April 2, 2026
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Reply from K12 - Alabama Virtual Academy

We're so glad to hear that our online learning's flexibility meets your child's needs. Thank you for your positive feedback!

Rated 1 out of 5 stars

Unpleasant, Unprofessional, and Unflexible

Update: I was informed with a 13 hour notice that my child will have a make-up test for the ACAP with less time to complete the tests that was given to the other students. Instead of the test being staged over 3 days, it will all be done in 1 day. I will still stand firm on saying this school is very much last-minute and disorganized.

I wish I had more positive things to say, but nothing about the learning experience with this school has been pleasant, professional, or flexible. Everything has been last-minute and disorganized. The FLEX program was offered at enrollment and it was honored half-way through the school year after many ignored conversations and borderline arguments over the conflicting schedules that were set for required classes. As of now, it has been 3 weeks with no communication about my child's ACAP testing dates after experiencing technical issues with the tests during the March 16-18 sessions. There is currently no scheduled lessons, and my child's 3rd quarter work samples have not been graded or entered as zero despite being turned in by the due dates.
This year alone has diminished my child's love of learning.

March 31, 2026
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Reply from K12 - Alabama Virtual Academy

We appreciate you bringing these concerns to our attention. We are sorry to hear about the disorganization, scheduling issues, and lack of communication you've experienced. Please look out for an email from us at help@k12.com so that we can gather more information.

Rated 5 out of 5 stars

Why K12 is important to me and my student

My son being a K12 online student has been such a blessing. My son is autistic and non verbal, so him being out of the home with strangers was not the best choice. K12 has made allowances for his therapy to continue. The teacher and counselor are super understanding and helpful when it comes to his learning and progress. It has taken a while to get a meeting for an IEP, but we have one and hopefully it goes well. Overall I wouldn't have it any other way than being able to make sure my child is in a safe learning environment.

April 2, 2026
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Reply from K12 - Alabama Virtual Academy

Thank you so much for sharing your experience! We’re truly honored to support your son and your family, and we’re so glad to hear that it has been a safe, supportive learning environment for him. We appreciate your kind words about our teachers and counselors and wish you the very best with the upcoming IEP meeting.

Rated 3 out of 5 stars

The timeline was confusing

The timeline was confusing. My child sometimes struggles to know what needed to be completed and where to find it. It was hard for me to follow the grading and separating quarters, what was included and excluding from the final grade. We struggled with locating literature for ELA, and knowing what was required and not, as well as technical issues.

April 2, 2026
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Reply from K12 - Alabama Virtual Academy

Thank you so much for sharing your feedback with us! We’re sorry to hear about the challenges you and your child experienced, and we truly appreciate you taking the time to let us know, as your input helps us improve. If you have any ongoing technical concerns or need help navigating the platform, our Customer Care team is happy to assist at 866.512.2273.

Rated 5 out of 5 stars

The experience has been absolutely a great experience, my child enjoy and loves k12 my child has been motivated to learn and experience meeting other children, she loves her teachers,.

I love to see my child experience meeting new teachers and students and it's just a great opportunity to be able to work at her own pace, and doesn't have to leave out the comfort of her own home, she has always been in home school and she absolutely loves it ❤️

April 2, 2026
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Reply from K12 - Alabama Virtual Academy

We're happy to hear that your child enjoys meeting new people and learning at her own pace from home. We are thankful we get to be a part of your educational journey. Thank you for sharing this positive experience!

Rated 5 out of 5 stars

The school was good and helped learn

The school was good and helped learn new things and helped when we had questions

April 2, 2026
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Reply from K12 - Alabama Virtual Academy

Hello! Thank you so much for taking the time to share this feedback with us. We are so happy to hear that your students were able to enjoy learning new things with us. We are incredibly honored to be a part of this learning journey. Have a wonderful day.

Rated 5 out of 5 stars

My kids are able to learn at their own…

My kids are able to learn at their own pace and even get to the work done on the go. It is very convenient for our lively hood.

April 2, 2026
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Reply from K12 - Alabama Virtual Academy

Thank you for taking the time to share your experience! We’re so glad to hear that the flexibility and ease have been a great fit for your family. Wishing you all the best!

Rated 5 out of 5 stars

School

This school is like going to a class at brick morter school but comfort of home

April 2, 2026
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Reply from K12 - Alabama Virtual Academy

Thank you for sharing your thoughts with us. Feeling safe and at ease while learning can shape the entire experience, and we’re grateful to know that resonated with you. Hope the rest of your day goes well.

Rated 5 out of 5 stars

The school is great the teacher's

The school is great the teacher's, do the best they can. The platform the state chose to use sucks so that has made it hard to do things. but we've made it thur and will be back next year hopefully thin.s will be better

April 2, 2026
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Reply from K12 - Alabama Virtual Academy

We're happy to hear that the teachers' efforts are appreciated. We recognize the platform has challenges, and we look forward to continuing improvements for next year. Thanks for your feedback!

Rated 5 out of 5 stars

Zach never felt comfortable in school…

Zach never felt comfortable in school so we started homeschooling him pretty young he was having trouble reading and that made him very uncomfortable around the other kids with switching to k12 Zach started feeling comfortable again and interacted with his teachers and started learning everyone’s been great with him with k12 you provided him with a laptop and his school supplies and with his lives I think he has improved a great bit

April 2, 2026
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Reply from K12 - Alabama Virtual Academy

I appreciate you taking the time to share your experience. We are so thrilled to hear that schooling at home through K12 has helped your child feel more at ease and supported, especially after struggling in a traditional school setting. Increased comfort often leads to increased engagement, and it’s encouraging to hear they’re interacting with teachers and improving in reading. Thank you again for the feedback. Have a great day.

I’m glad the resources provided, along with the live sessions, have contributed to such meaningful progress.

Rated 5 out of 5 stars

The greatness and ease!

The great teachers and the ease of getting help when needed and the convenience of getting it done at home with quality teachers!

April 2, 2026
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Reply from K12 - Alabama Virtual Academy

Thank you so much for sharing this feedback with us. We're happy to hear that the supportive teachers, readily available assistance, and at-home convenience are working well for your family!

Rated 5 out of 5 stars

My son has really excelled with ALVA on…

My son has really excelled with ALVA on K12. He loves it and the teachers are awesome and very supportive.

April 2, 2026
K12 - Alabama Virtual Academy logo

Reply from K12 - Alabama Virtual Academy

We appreciate you taking the time to share this feedback with us. We're happy to hear that our teachers' support and ALVA have helped your son excel. Thank you for sharing this positive experience!

Rated 3 out of 5 stars

I hate the new layout it was much…

I hate the new layout it was much easier last year half the time we just fumble through getting stuff done it was easier to see what is due for the day last year and get into the class now sometimes we can't figure out what's is due until it's past due

April 2, 2026
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Reply from K12 - Alabama Virtual Academy

Thank you for taking the time to provide your feedback. We recognize that this year’s platform updates introduced challenges, and we apologize for any confusion or disruption they may have caused. Your input is valuable, and we remain committed to making ongoing enhancements to better support students. We have sent you an email to follow up. Please let us know if we can assist you further.

Rated 1 out of 5 stars

The teachers and administrators are…

The teachers and administrators are heartless and don’t care about the children. They only care about the stats.

April 2, 2026
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Reply from K12 - Alabama Virtual Academy

Thank you for sharing your feedback. Sorry to hear that your experience did not meet your expectations. We understand how disappointing that is. We have sent you an email to follow up. If we can assist you, please reach back out to us. We look forward to hearing from you.

Rated 3 out of 5 stars

It’s hard to get to some apps

It’s hard to get to some apps. I can’t find where her credits are. I liked the old app better.

April 2, 2026
K12 - Alabama Virtual Academy logo

Reply from K12 - Alabama Virtual Academy

Thank you for taking the time to share your feedback with us. We recognize that this year’s platform changes have been challenging, and we apologize for any inconvenience they may have caused. Please know that we remain committed to improving the system and delivering a better overall experience. We have sent you an email following up on your concerns. If we can assist you, please let us know.

Rated 4 out of 5 stars

One on one time and help.

I love how my children have more one on one time with their teachers and they actually help them to understand the material.

April 2, 2026
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Reply from K12 - Alabama Virtual Academy

We're so glad to hear that your children are getting the personalized attention they need to truly grasp the concepts. Thanks for sharing!

Rated 1 out of 5 stars

Well my wife has called many times and…

Well my wife has called many times and emailed and not get any response back when left messages or emails.

April 2, 2026
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Reply from K12 - Alabama Virtual Academy

Thank you for letting us know about your experience. I’m sorry that you’ve felt unsupported due to the lack of communication. That’s not the experience we want for you. We’ve sent you an email to follow up so we can better understand what happened and work toward a solution. We’re here to help and look forward to connecting with you.

Rated 5 out of 5 stars

Alabama virtual academy has been the…

Alabama virtual academy has been the best decision I ever made for my son he was always picked on and bullied in school and just didn't get the help he needed at school Alabama virtual academy has the sweetest most understanding teachers I've ever known if I ever have a problem all I have to do is reach out to them and they always want me through everything
And being flexible to be able to do stuff with my family as long as my son gets his school work done has been awesome we have more family time and so much less stressful then traditional School. K12 Alabama virtual academy is amazing

April 2, 2026
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Reply from K12 - Alabama Virtual Academy

made such a positive difference for your son and your family. Knowing that he went from feeling bullied and unsupported to being surrounded by teachers who genuinely care is incredibly powerful. Every child deserves to feel safe, understood, and encouraged, and it’s wonderful to hear that he’s finally getting that.

Your experience really highlights what we hope families feel — that support is always just a message or call away, and that flexibility can bring real peace back into a home. The fact that you’re able to spend more time together, reduce stress, and watch your son thrive is exactly why this kind of learning environment exists.

Thank you again for taking the time to share your story. It’s feedback like yours that reminds us why this work matters so much.

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