K12 - Alabama Virtual Academy Reviews 

133
TrustScore 4.5 out of 5

4.4

831 W. Washington Street, 36027 Eufaula, AL, US


While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

The staff,the curriculum,everything is in reach.You have control over your child's learning progress. You have all the resources you need might I add(provided resources;art supplies, math materials, r... See more

Company replied

Rated 2 out of 5 stars

My kids currently go to this school as of right now. The teachers communication with the us is ridiculous. They are horrible at communication. I don't recommend.

Company replied

Rated 5 out of 5 stars

The faculty and staff have worked hard to ensure the students have access to the latest technology and that everything is working smoothly. I have received email notifications every week to let me kno... See more

Company replied

Rated 5 out of 5 stars

The teachers actually care about your child progressing and learning that being prepped for testing all the time. They make sure the kids and learning coaches know they are there for help and respond... See more

Company replied


Company details

  1. Career and Education Provider
  2. Education Center
  3. Educational Institution
  4. School

Written by the company

Alabama Virtual Academy at Eufaula City Schools (ALVA) is a tuition-free online public school serving K-12th grade students across Alabama, offering a flexible education designed to meet a variety of learning needs. ALVA provides a well-rounded curriculum with rigorous academics, certified teachers, and opportunities for advanced coursework, career readiness, and extracurricular activities. As a K12-powered school, ALVA benefits from 25 years of expertise in online learning, helping students gain the knowledge and skills to succeed. Learn more at alva.k12.com.


Contact info

  • 831 W. Washington Street, 36027, Eufaula, AL, United States

  • 855-692-4106

4.4

Excellent

TrustScore 4.5 out of 5

133 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.4

All reviews

(133)

1,936 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

All Schools Are Good Until They Are Not

This review only speaks to K12 Friendship Chartered School NE, Washington, DC regarding a specific teacher whise name I was asked to remove. Removing this teacher's name dies not remove her from my memory or clean up her unprofessional behavior. Her inability to communicate effectively with parents, especially those with issues regarding their children, is below par. She needs to be mandated to undergo training that will strengthen her ability to communicate professionally and exercise a level of empathy with both parents and students. Presently, she totally lacks an ounce of emotional intelligence. The sad thing is the administration retains these lack luster teachers, instead of properly dealing with them, which allow such behavior to fester like cancer. Who is left with the aftermath, parents and students. Every school is good until it's not. It would be very callous of me to give the impression that ALL teachers are corrupt at the school because they are not. Case in point,there are two wonderful teachers at Friendship but I was asked tobremove their names which doesn't diminish my opion of them. Now, you wonder why some children are so overwhelmed and many can't cope in a positive way because their complaints were not taken seriously and hidden behind bureaucratic nonsense.

February 12, 2026
Unprompted review
K12 - Alabama Virtual Academy logo

Reply from K12 - Alabama Virtual Academy

Thank you for sharing your experience. We regret to hear about the concerns regarding communication and empathy. We value your feedback and will address these points to improve teacher-parent interactions. We appreciate your highlighting the positive attributes of other teachers. If you'd like to email us with further information, please send it to help@k12.com.

Rated 1 out of 5 stars

You don’t help the students before they…

You don’t help the students before they are in trouble only after

May 4, 2025
K12 - Alabama Virtual Academy logo

Reply from K12 - Alabama Virtual Academy

Thank you for your feedback. We’re truly sorry that we didn’t provide the support you needed in a more proactive manner. Your experience is important to us, and we’ll be reaching out today to obtain more information on your experience and how we can better assist.

Rated 3 out of 5 stars

As enrollment numbers continue to…ARE EDUCATORS REALLY ALLOWED THE OPPORTUNITY TO MAKE TIME FOR STUDENT??

As enrollment numbers continue to increase, like many parents, I wonder if the educators are being stretched to the limit and beyond. Are students getting enough time or opportunities to get needed assistance? Maybe it’s time for A.L.V.A. to look at ways to improve or reduce the teacher per classroom size/ratio. I’m concerned for the educators as well as the students who are not allowed enough time for questions and additional help when needed.

November 4, 2024
K12 - Alabama Virtual Academy logo

Reply from K12 - Alabama Virtual Academy

We appreciate your feedback and understand your concern about class sizes as enrollment increases. It is our priority to ensure our students feel fully supported. We'll be reaching out to you today so we can discuss your concerns and better assist.

Rated 1 out of 5 stars

Lack of communication between teachers…

Lack of communication between teachers students and parents when we tried to call we never got a straight answer from anyone. I would not recommend this program to anyone plus yall didn’t tell us about my kids cords for graduation until the day of graduation then when we reached out to ask about them nobody ever called me back

May 7, 2025
K12 - Alabama Virtual Academy logo

Reply from K12 - Alabama Virtual Academy

We appreciate you bringing these concerns to our attention. We are sorry to hear about the communication challenges and the graduation cord issue. We'll review our communication processes to improve responsiveness and prevent similar situations. Please email us at help@k12.com if there is anything we can assist with.

Rated 5 out of 5 stars

Appreciated the flexibility

Appreciated the flexibility
Good communication.
Disappointed that graduation had political speaker

May 15, 2025
K12 - Alabama Virtual Academy logo

Reply from K12 - Alabama Virtual Academy

We're glad you appreciated the flexibility and communication. We acknowledge your disappointment regarding the graduation speaker and appreciate your feedback.

Rated 5 out of 5 stars

My kids love the Alva home school…

My twins love the Alva home school program and we will continue. They are learning faster than they would if they were in a brick and mortar school and they don't get any noise from bullying and peer pressure like things that lead kids astray from their school work.

June 7, 2025
K12 - Alabama Virtual Academy logo

Reply from K12 - Alabama Virtual Academy

We're happy to hear that your children are thriving with our program! It's wonderful they are learning so much and are in a positive environment. Thank you for sharing your experience.

Rated 5 out of 5 stars

I am very thankful for ALVA.

The teachers were nice, very helpful, informative, and involved. They make sure that you know what’s going on with your child every step of the way, and if there is anything that your child needs, they make sure that they have it. I am very thankful for Alva.

June 9, 2025
K12 - Alabama Virtual Academy logo

Reply from K12 - Alabama Virtual Academy

We're happy to hear that the teachers were helpful, informative, and involved! It's great to know that you felt well-informed about your child's progress and that their needs were met. We appreciate your kind words!

Rated 5 out of 5 stars

Great teachers

Great teachers, and the classes were engaging

March 10, 2025
K12 - Alabama Virtual Academy logo

Reply from K12 - Alabama Virtual Academy

We're glad you found the teachers great and the classes engaging. Thank you for your positive feedback; it means a lot to us.

Rated 4 out of 5 stars

I love this school

This school helped my daughter get through 11th grade

June 2, 2025
K12 - Alabama Virtual Academy logo

Reply from K12 - Alabama Virtual Academy

We're happy to hear that our school supported your daughter through 11th grade. Thank you for sharing your positive experience with us.

Rated 5 out of 5 stars

Our Future Education Is Here

My daughter has been a student with K12 for five years and it has been the best. The lesson plans are ideal to meet the student needs. The teachers are very professional. I encourage anyone if you are considering homeschooling do it you want regret it.

June 2, 2025
K12 - Alabama Virtual Academy logo

Reply from K12 - Alabama Virtual Academy

We're happy to hear that your daughter's five years with K12 have been so positive! It's wonderful the lesson plans meet her needs and that she has professional teachers. We appreciate you sharing your experience and encouraging others to consider our school.

Rated 5 out of 5 stars

I loved K-12. I had two daughters to graduate from K-12. The teachers were very much hands-on counselors were there at any time you needed to call technical support was great.

I’ve had two daughters to graduate from K-12/2022 & 25. We had a great experience. Teachers were hands-on, counselors were ready & available, technical support was there. I recommend K-12 to anyone who wants a different experience from the public school system.

April 30, 2025
K12 - Alabama Virtual Academy logo

Reply from K12 - Alabama Virtual Academy

We're glad you had a great experience with our teachers, counselors, and tech support. We are so happy to hear that our school was a great fit for your family and appreciate your recommendation!

Rated 5 out of 5 stars

The amazing teachers and the…

The amazing teachers and the convenience of being able to schedule things around school work.

May 22, 2025
K12 - Alabama Virtual Academy logo

Reply from K12 - Alabama Virtual Academy

We're glad to hear you value our amazing teachers and the convenience of scheduling around schoolwork. We are happy to hear that our school has been a great fit and we thank you for your positive feedback!

Show reviews in all languages. (133 reviews)

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look