K12 - Virginia Virtual Academy Reviews 123

TrustScore 4.5 out of 5

4.4

11720 Plaza America Drive, 9th Floor, 20190 Reston, VA, US


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Rated 5 out of 5 stars

My daughter was struggling in public school because the teachers had no time to give her the help she needed. Her grades were suffering severely. Switching to VAVA w opened up a whole new way of learn... See more

Company replied

Rated 1 out of 5 stars

The platform is horrible. Not enough negative words to express how clunky, and outdated, NOT intuitive, confusing, and detrimental to learning. The teachers are great. They are not the problem. The su... See more

Company replied

Rated 5 out of 5 stars

The flexibility it offers. Being able to learn from home and set a schedule that works best for our family. The structured curriculum. It was well-organized and easy to follow, which helped keep ever... See more

Company replied

Rated 5 out of 5 stars

The adjective that comes to mind with our K12 experience is RESPONSIVE. We feel we were given timely responses most of the time. This especially relates to the teachers who were prompt and available t... See more

Company replied


Company details

  1. Career and Education Provider
  2. Education Center
  3. Educational Institution
  4. School

Written by the company

Through Virginia Virtual Academy (VAVA), students have access to a tuition-free, full-time online public education tailored to their learning needs. With certified teachers, interactive coursework, and career readiness programs, VAVA provides a supportive and engaging learning experience for K-12th grade students across Virginia. As a K12-powered school, VAVA is backed by 25 years of expertise from K12, a Stride, Inc. portfolio brand, in delivering high-quality online education. Learn more at vava.k12.com.


Contact info

  • 11720 Plaza America Drive, 9th Floor, 20190, Reston, VA, United States

  • 877-654-8486

4.4

Excellent

TrustScore 4.5 out of 5

123 reviews

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Rated 5 out of 5 stars

The flexibility it offers

The flexibility it offers. Being able to learn from home and set a schedule that works best for our family.
The structured curriculum. It was well-organized and easy to follow, which helped keep everything on track. The combination of live classes and independent work created a good balance.

April 6, 2026
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Reply from K12 - Virginia Virtual Academy

We're happy to hear that the flexibility and structured curriculum worked well for your family. We appreciate your positive feedback and are glad you enjoyed the balance of live classes and independent work.

Rated 3 out of 5 stars
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Reply from K12 - Virginia Virtual Academy

We are sorry to hear this has been your experience. If you have not already, we encourage you to contact our Customer Care team at 866.512.2273 so they can help troubleshoot any technical concerns. You are also welcome to share additional feedback by emailing help@k12.com, and we would be happy to see how we can further support you!

Rated 5 out of 5 stars

Outstanding High School Option - Thank you K12 VAVA

The adjective that comes to mind with our K12 experience is RESPONSIVE. We feel we were given timely responses most of the time. This especially relates to the teachers who were prompt and available to help our daughter throughout her high school experience. Thank you!

April 6, 2026
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Reply from K12 - Virginia Virtual Academy

We appreciate you taking the time to share this feedback. We are happy to hear that you found our team responsive. We appreciate you highlighting the prompt and helpful support our teachers provided to your daughter. Thank you for allowing us to be a part of your learning adventure.

Rated 5 out of 5 stars

Vava has been a very positive experience for my child.

My child is very comfortable with Vava. All of the teachers here are friendly and our experience has been nothing but positive.

April 6, 2026
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Reply from K12 - Virginia Virtual Academy

We're happy your child feels comfortable with us. It is wonderful to know our friendly teachers made your experience positive. Thank you for sharing this feedback with us. Have a wonderful day.

Rated 5 out of 5 stars

Good experience for all students

For the most part when reaching out over any questions or concerns the teachers will reply back quick and in a timey manner.

April 6, 2026
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Reply from K12 - Virginia Virtual Academy

We appreciate you taking the time to share your experience. It's great to know our teachers are responsive to your questions and concerns.

Rated 5 out of 5 stars

Easy enrollment, caring and helpful staff

Easy enrollment process, caring and attentive staff. The teachers are highly engaged, and extra help is always available.

April 6, 2026
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Reply from K12 - Virginia Virtual Academy

We're happy to hear that the enrollment process was easy and that you find our staff caring and attentive. It's great our teachers are engaged!

Rated 5 out of 5 stars

Very easy to understand and teachers…

Very easy to understand and teachers are very helpful.. love this program…

April 6, 2026
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Reply from K12 - Virginia Virtual Academy

We're glad our program is easy to understand and that our teachers are helpful. Thank you for your positive feedback!

Rated 5 out of 5 stars

We are loving online school

We are loving online school. While my son is not excelling in math, it is not due for a lack of programs. Simply not sure what else I can do at this point.

April 6, 2026
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Reply from K12 - Virginia Virtual Academy

We're glad you are enjoying online school! We recognize that math can be challenging, and we appreciate your feedback regarding our programs. Thank you so much for taking the time to share this feedback.

Rated 5 out of 5 stars

Excellent School

My daughter was struggling in public school because the teachers had no time to give her the help she needed. Her grades were suffering severely. Switching to VAVA w opened up a whole new way of learning that allowed her to not only participate more, but to get the extra help she needed, all with smiling faces from the teachers. I would highly recommend this school to anyone who feels their children need a fresh start with people who care.

April 6, 2026
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Reply from K12 - Virginia Virtual Academy

We're happy to hear that the change to VAVA was so helpful for your daughter. It's wonderful she's participating more and getting the support she needs from our caring teachers. Thank you for recommending our school! We appreciate your feedback.

Rated 1 out of 5 stars

The platform is horrible

The platform is horrible. Not enough negative words to express how clunky, and outdated, NOT intuitive, confusing, and detrimental to learning. The teachers are great. They are not the problem. The support for the platform and the technology behind it is made for a computer geek. And no one seems to get or care how hard the software is to navigate. Buttons and tabs that don’t work, glitchy, etc. We are leaving the school because of this reason. A tragedy really. What a horrible decision administration made to adopt the platform.

April 5, 2026
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Reply from K12 - Virginia Virtual Academy

Thank you for taking the time to share your experience. We’re truly sorry to hear how frustrating the platform has felt for you, and we understand how challenging it can be when technology gets in the way of learning rather than supporting it. Please know that we are actively working toward updates and improvements aimed at creating a smoother, more intuitive student experience.

If you’re open to it, our team would really like to support you further. You can reach us anytime at help@k12.com, and we’ll do our best to assist with any issues or questions you may have.

Rated 3 out of 5 stars

Some of the teachers like in Spanish

Some of the teachers like in Spanish, And other teachers take long periods to respond back to a student's emails !

April 6, 2026
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Reply from K12 - Virginia Virtual Academy

Hello. Thank you so much for sharing your feedback with us. We are sorry to hear that there have been some issues with communication. We would like to discuss this further with you. We are sending you an email and look forward to hearing from you.

Rated 3 out of 5 stars

Lacking Adequate Support For Students with Disabilities

Overall a good choice if your child doesn't need any additional support. K12 lacks specialized asynchronous lessons for students with disabilities. They can't accommodate students needing The Virginia Alternate Assessment Program (VAAP). I was told my child will not be able to continue with k12 because he can't take the SOL when he starts 3rd grade.

April 6, 2026
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Reply from K12 - Virginia Virtual Academy

Hello. Thank you so much for reaching out and sharing your feedback. We would like to discuss your concerns further. We have sent you an email and look forward to hearing from you.

Rated 5 out of 5 stars

Great school

April 6, 2026
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Reply from K12 - Virginia Virtual Academy

Thank you so much for your feedback. We are thrilled that your experience has been positive. Have a great day.

Rated 5 out of 5 stars

Teachers are great

Teachers are great, the system is easy to use, it is flexible and independable.

April 6, 2026
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Reply from K12 - Virginia Virtual Academy

We're happy you find our teachers great and the system easy to use. We appreciate your positive feedback on flexibility!

Rated 2 out of 5 stars

Confusing dashboard unae to go back to…

Confusing dashboard unae to go back to missed work

April 6, 2026
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Reply from K12 - Virginia Virtual Academy

Hello! Thank you so much for your feedback. We understand that the platform changes have been a lot to handle. We are continuing to work to updates that will provide a better student learning experience. If we can assist you further, please send us a message at help@k12.com.

Rated 5 out of 5 stars

Main thing was that you listened

Main thing was that you listened, at the first of the year the change over to the new system was rolled out with very little notice. It was horrible but you seemed to listen when we said we wanted the old system back because it was more kid friendly and easier to use. Plus not so harsh on the eyes since our kids are online for so many hours a day. The computer requirements for the online classes were not clear, one site said 2 core processors, one said 4 cores were needed and teachers needed 8 core processor computers just for this Engaugli system which hasn't worked any better then the old system. It also meant my kids could no longer use their tablets to connect. I ended up having to buy 2 laptops for them to use for school. This new layout that came from what we said is much better now, I understand new things come up and we must be flexible and thats ok. Our teachers have been great and very helpful throughout the year and thats one key thing that keeps us coming back instead of going over to full home schooling. The interaction of my kids with others kids and adults online in school, I think helps them be a little more excited for school and stay more social. More school outings would be nice and even field trips to local or somewhat local places like museums, parks with park rangers guiding the classes or even history class field trips to Williamsburg or Jamestown, maybe even Washington Dc? I know these field trips may cost us parents alittle bit of money and or time but I think may be worth it. It might help kids to see these places are real, as their teacher tells them about it. Maybe even have a live feed for the kids in the class who couldn't make it so they could still be apart of the class, and get to see their teacher and other kids in their class as they learn. Recently I received an email about our art teacher wanting to do a field trip to a local art museum and I think that's a great idea! Maybe have a math teacher take them for a Nasa field trip, ELA teacher take them on a collage field trip or Science teacher goto a science museum. I think if parents had a month long notice of an up coming field trip they could make it. Many places have reduced fees for large groups or field trips for students. I didn't do many field trips when I was a kid but I do remember most of them to this day 50 years later! Something different about going as part of a group and with other kids and your teacher! I understand its always a work in progress. I also do like that the kids can post pictures and info of things are doing in class or their interests, to canvas or teachers weekly newfeed. One thing I have not liked is when school would ask that they post to instagram or other social sites that are really not good places for them to be. I look forward to sharing more ideas and seeing what others come up with to keep making things better with school.

April 6, 2026
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Reply from K12 - Virginia Virtual Academy

We appreciate your detailed feedback and are glad you see the improvements. We acknowledge the initial challenges with the new system and appreciate your patience. It's great to know our teachers' support and the social interaction benefit your children. Your field trip ideas are valuable, and we'll consider them.

Rated 5 out of 5 stars

Great teachers

Teachers are helpful.

April 6, 2026
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Reply from K12 - Virginia Virtual Academy

We are happy to hear about your positive experience with our teachers. Thank you for your feedback.

Rated 5 out of 5 stars

Proud Mother and Learning Coach

Review of My Daughter’s 3rd Grade Experience at Virginia Virtual Academy

This school year at Virginia Virtual Academy (VAVA) has been a valuable and rewarding experience for both my daughter and me. As a 3rd grader, she’s grown academically, socially, and in her confidence as an independent learner. The curriculum was comprehensive and well-structured, offering a balance of core subjects like math, reading, and science along with art and social studies. The online platform was easy to navigate, and the lesson pacing allowed her to progress steadily while still feeling challenged.

The teachers were responsive and engaging, incorporating interactive lessons and frequent check-ins to keep students connected. My daughter especially enjoyed live class sessions, where she could interact with classmates and ask questions in real time. The small group activities and personalized feedback also helped her strengthen skills in areas where she needed extra support.

As her learning coach, I found the experience both demanding and fulfilling. It required daily involvement—keeping her on track, monitoring lesson completion, and supporting her through tougher subjects—but it also gave me a front-row seat to her growth and learning style. The school provided helpful guidance and resources for learning coaches, which made the process much smoother. Over time, my daughter developed stronger time-management habits and began taking more ownership of her work, which I consider one of the greatest benefits of the virtual approach.

Overall, VAVA has been a positive environment that fostered not just academic progress but also responsibility and self-motivation. While virtual schooling requires commitment and active participation from both student and learning coach, the flexibility and quality of instruction made this experience well worth it.

April 12, 2026
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Reply from K12 - Virginia Virtual Academy

We're happy to hear that your 3rd-grade experience was valuable and rewarding. It's great to know the curriculum, platform, and teachers fostered academic and personal growth for your daughter. We appreciate you sharing how the resources supported you both!

Rated 5 out of 5 stars

Amazing

VAVA is amazing

April 6, 2026
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Reply from K12 - Virginia Virtual Academy

We are so glad to hear you've had such a positive experience. Thank you for your feedback!

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