K12 - Virginia Virtual Academy Reviews 

126
TrustScore 4.5 out of 5

4.4

11720 Plaza America Drive, 9th Floor, 20190 Reston, VA, US


While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

My daughter was struggling in public school because the teachers had no time to give her the help she needed. Her grades were suffering severely. Switching to VAVA w opened up a whole new way of learn... See more

Company replied

Rated 5 out of 5 stars

The flexibility it offers. Being able to learn from home and set a schedule that works best for our family. The structured curriculum. It was well-organized and easy to follow, which helped keep ever... See more

Company replied

Rated 5 out of 5 stars

We absolutely love VAVA. It has been such a blessing for our family. The program allows my son to learn at his own pace, which is so important given his disabilities. The teachers are incredibly kind,... See more

Company replied

Rated 5 out of 5 stars

The adjective that comes to mind with our K12 experience is RESPONSIVE. We feel we were given timely responses most of the time. This especially relates to the teachers who were prompt and available t... See more

Company replied


Company details

  1. Career and Education Provider
  2. Education Center
  3. Educational Institution
  4. School

Written by the company

Through Virginia Virtual Academy (VAVA), students have access to a tuition-free, full-time online public education tailored to their learning needs. With certified teachers, interactive coursework, and career readiness programs, VAVA provides a supportive and engaging learning experience for K-12th grade students across Virginia. As a K12-powered school, VAVA is backed by 25 years of expertise from K12, a Stride, Inc. portfolio brand, in delivering high-quality online education. Learn more at vava.k12.com.


Contact info

  • 11720 Plaza America Drive, 9th Floor, 20190, Reston, VA, United States

  • 877-654-8486

4.4

Excellent

TrustScore 4.5 out of 5

126 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.4

All reviews

(126)

1,927 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

It is great here because my son loves…

It is great here because my son loves the live class connects and being in the k12 zone with his friends that he has made during his time here. We are happy the way it is. He loves his friends and his teachers.

April 6, 2026
K12 - Virginia Virtual Academy logo

Reply from K12 - Virginia Virtual Academy

We are so happy to hear that your son loves the live classes and connections he's made! Thank you for sharing his positive experience with us.

Rated 4 out of 5 stars

K12 is a Great Option for at Home Public Online School

K12 has been very helpful in being an online public homeschool option for my family. I am grateful for the work that the staff/administrator have made in ensuring that the students and families are accommodated in a learning environment that keeps a school community functioning with high quality support, communication, and availability. The Learning Coach (LC) role can get overwhelming at times, especially for the younger grade levels but the LC community is helpful to provide resources to push you through and keep you encouraged with the tasks.

April 6, 2026
K12 - Virginia Virtual Academy logo

Reply from K12 - Virginia Virtual Academy

Thank you for sharing your experience. It’s really encouraging to hear how well the program has supported your family and helped create a strong learning environment. The Learning Coach role definitely comes with its challenges, so it’s great that you’ve found the community helpful and uplifting. Your perspective is valuable for anyone considering this path, and it’s clear you’re doing an amazing job navigating it. Thank you for sharing your feedback.

Rated 5 out of 5 stars

My son came from a school that did not…

My son came from a school that did not protect him from bullying. Here all of the staff and students have been really kind to him. He has got back his self confidence and joins in class discussions and answers questions in front of the whole class.

April 6, 2026
K12 - Virginia Virtual Academy logo

Reply from K12 - Virginia Virtual Academy

We are thrilled to hear that your son has been able to regain his self-confidence and is learning in an environment that works for him. Thank you for allowing us to be a part of his learning journey. Have a great day.

Rated 5 out of 5 stars

Teachers are excellent

Teachers are excellent. I like that they use breakout rooms for students to collaborate. Curriculum is top notch.

April 6, 2026
K12 - Virginia Virtual Academy logo

Reply from K12 - Virginia Virtual Academy

We're happy to hear that you appreciate our excellent teachers, collaborative breakout rooms, and top-notch curriculum! Thanks for the positive feedback.

Rated 4 out of 5 stars

I love having flexibility to have my…

I love having flexibility to have my children do work from anywhere. We can go on vacation and still get work completed. I enjoy the ciriculim. Some teachers are really helpful while others are not engaging.

April 6, 2026
K12 - Virginia Virtual Academy logo

Reply from K12 - Virginia Virtual Academy

We're glad you find our curriculum helpful and appreciate the flexibility it offers. We'll address the inconsistency in teacher engagement to improve our services.

Rated 5 out of 5 stars

My experience with K12


I have such a wonderful experience with VAVA since 2018 when I first tried it with my oldest son entering 6th grade. It was a very pleasant journey for both of us from the beginning to his graduation last year (2025), we pray it will be the same and even better for his two siblings (rising 11th grade and 9th grade).
The school is very welcoming and supportive to the students and their families. The system is flexible and easy to navigate. The team is great to work with. And the overall experience is amazing. Thanks for the opportunity to express our gratitude.

August 5, 2025
K12 - Virginia Virtual Academy logo

Reply from K12 - Virginia Virtual Academy

We're happy to hear that your family's experience has been so positive! It's wonderful to know the welcoming environment and flexible system have worked well for you. We appreciate you sharing your gratitude and wish you all the best!

Rated 5 out of 5 stars

We love VAVA

We love VAVA-the teachers are wonderful and my child has had a great experience that we plan to continue!

April 6, 2026
K12 - Virginia Virtual Academy logo

Reply from K12 - Virginia Virtual Academy

We appreciate you sharing your VAVA experience! We're so glad your child is thriving with our wonderful teachers, and we value your continued plans.

Rated 5 out of 5 stars

This is a lot of things that you're…

This is a lot of things that you're public schools do not teach anymore and they're very one-on with kids

April 6, 2026
K12 - Virginia Virtual Academy logo

Reply from K12 - Virginia Virtual Academy

We appreciate your positive feedback! It's great to know our resources resonate with children and cover essential topics. Thanks!

Rated 5 out of 5 stars

Rewarding Experience

Rewarding Experience
They have always been supportive in helping my son succeed in all his sessions and lessons. It has been a fun and rewarding experience for us!

April 6, 2026
K12 - Virginia Virtual Academy logo

Reply from K12 - Virginia Virtual Academy

Thank you! We’re so glad your son has felt supported and that the experience has been both fun and rewarding for you.

Rated 5 out of 5 stars

the staff is amazing

the staff is amazing, they are always there to offer extra support when needed we love the honors classes and the schedules work great for our family,

April 6, 2026
K12 - Virginia Virtual Academy logo

Reply from K12 - Virginia Virtual Academy

We're happy to hear that our staff provides amazing support and that the honors classes and schedules work well for your family. Thank you for your feedback.

Rated 3 out of 5 stars

Over the years it has become less…

Over the years it has become less flexible, systems changing and making it more difficult to navigate or having to learn to navigate a new system when a new one rolls out. Being an in district student takes away opportunities from kids that others who aren't in district get. Changing from mastery to letter grades has been very stressful on my autistic child who takes pride in his work and is easily upset when a 100 is not what shows up. I could go on, but atleast for now it still works for us, thankfully with changes of our schedule.

April 6, 2026
K12 - Virginia Virtual Academy logo

Reply from K12 - Virginia Virtual Academy

We appreciate you sharing your experience. We're sorry the system changes have been difficult and that the grading change has affected your child. Please send us an email at help@k12.com so that we can learn more about your situation to improve our processes and support all students.

Rated 3 out of 5 stars

This review will never get seen...

As far as the teaching,my daughter is way because they teaching moves so fast. Either or not if they care of the child understands or not. I've reached out to some of her teachers and they all said tutoring but we can't afford it. So now what? Also all the outings that have happened, all are hours away and we can never attend them because of it. The one outing they had near us was only 2 hours and it's at a park. To me that's crazy but I guess that how things work. Regardless this review will never be read by anyone so it won't be taken seriously.

April 6, 2026
K12 - Virginia Virtual Academy logo

Reply from K12 - Virginia Virtual Academy

We appreciate you sharing your concerns. We're sorry to hear the teaching pace is too fast for your daughter and that the outings are difficult to attend. If you have the time, please send us an email at help@k12.com so we can help address your feedback regarding the curriculum and activities.

Rated 5 out of 5 stars

I love the school it is excellent and…

I love the school it is excellent and wonderful, and most importantly, my children absolutely love it.

April 6, 2026
K12 - Virginia Virtual Academy logo

Reply from K12 - Virginia Virtual Academy

We're happy to hear that the school is excellent and wonderful! It means so much to us that your children love it. Thank you!

Rated 5 out of 5 stars

Excellent!!!!

Love the flexible schedule it provides, especially for appointments and things.

April 6, 2026
K12 - Virginia Virtual Academy logo

Reply from K12 - Virginia Virtual Academy

We're happy to hear that our flexible schedule works well for your appointments and other needs. Thank you for your positive feedback!

Rated 5 out of 5 stars

VAVA is awesome for my son

My son is about to complete is 3rd year at VAVA. He loves being able to learn at his pace. I love the fact he is not being influenced by the wrong crowd in a public school.

April 6, 2026
K12 - Virginia Virtual Academy logo

Reply from K12 - Virginia Virtual Academy

We're happy to hear that your son loves learning at his pace. We appreciate you sharing how much you value our positive learning environment. Thanks for your feedback!

Rated 5 out of 5 stars

Perfect for my audhd son

Perfect for my audhd son. So easy to tell the teacher if it's a hard day or not, meaning whether he will participate.

April 6, 2026
K12 - Virginia Virtual Academy logo

Reply from K12 - Virginia Virtual Academy

We're happy to hear that our school is helpful for your son. Thank you for sharing this positive feedback with us!

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look