K12 - Virginia Virtual Academy Reviews 

126
TrustScore 4.5 out of 5

4.4

11720 Plaza America Drive, 9th Floor, 20190 Reston, VA, US


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Rated 5 out of 5 stars

My daughter was struggling in public school because the teachers had no time to give her the help she needed. Her grades were suffering severely. Switching to VAVA w opened up a whole new way of learn... See more

Company replied

Rated 5 out of 5 stars

The flexibility it offers. Being able to learn from home and set a schedule that works best for our family. The structured curriculum. It was well-organized and easy to follow, which helped keep ever... See more

Company replied

Rated 5 out of 5 stars

We absolutely love VAVA. It has been such a blessing for our family. The program allows my son to learn at his own pace, which is so important given his disabilities. The teachers are incredibly kind,... See more

Company replied

Rated 5 out of 5 stars

The adjective that comes to mind with our K12 experience is RESPONSIVE. We feel we were given timely responses most of the time. This especially relates to the teachers who were prompt and available t... See more

Company replied


Company details

  1. Career and Education Provider
  2. Education Center
  3. Educational Institution
  4. School

Written by the company

Through Virginia Virtual Academy (VAVA), students have access to a tuition-free, full-time online public education tailored to their learning needs. With certified teachers, interactive coursework, and career readiness programs, VAVA provides a supportive and engaging learning experience for K-12th grade students across Virginia. As a K12-powered school, VAVA is backed by 25 years of expertise from K12, a Stride, Inc. portfolio brand, in delivering high-quality online education. Learn more at vava.k12.com.


Contact info

  • 11720 Plaza America Drive, 9th Floor, 20190, Reston, VA, United States

  • 877-654-8486

4.4

Excellent

TrustScore 4.5 out of 5

126 reviews

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4.4

All reviews

(126)

1,931 reviews in the last 12 months

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Rated 4 out of 5 stars

The dashboard does not always reflect…

The dashboard does not always reflect the assignments correctly when they are due. My child will log on in the morning then check back later on to see more assignments. As the learning coach I’ll check the night before see a variety of assignments and they disappear once my child logs on in the morning.

April 6, 2026
K12 - Virginia Virtual Academy logo

Reply from K12 - Virginia Virtual Academy

We appreciate you bringing this to our attention. We're sorry the dashboard sometimes displays assignments incorrectly. We'll investigate this discrepancy to ensure assignments are shown accurately and consistently. Thanks for your feedback.

Rated 5 out of 5 stars

I honestly will not be turning back to…

I honestly will not be turning back to in person school. Virginia Virtual is the best, have the best teachers and I love it for my kids.

April 6, 2026
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Reply from K12 - Virginia Virtual Academy

We're happy to hear that your children are thriving with virtual learning and that our teachers are providing such a positive experience for your family. Thank you for your support!

Rated 5 out of 5 stars

Best school ever

Everyone ever troll academy has been amazing to my daughter.They've made the experience very fun and shes learning alot !

April 6, 2026
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Reply from K12 - Virginia Virtual Academy

Thank you for your kind words! We’re so glad your daughter is enjoying her experience and learning so much. Our team truly appreciates your support!

Rated 5 out of 5 stars

K12 is a really great school!

My son has attended K12 since kindergarten and he will be in the 6th grade next year! Not only has my son learned so much from K12, but he also understands what he is learning and that is so important to me as not only a learning coach but his Mom. The teachers have always been the best too!!

April 6, 2026
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Reply from K12 - Virginia Virtual Academy

Thank you for your kind words! We’re so glad your son has had such a strong learning experience with K12. Our teachers will be thrilled to hear this. We can’t wait to support him in 6th grade!

Rated 1 out of 5 stars

If a zero was an option I would give…

If a zero was an option I would give it. I pulled my daughter from in school because of bullying and her not waiting to go back. This school is a joke and the administration isn’t any better. Isn’t of helping the kids they keep belittling them constantly send an emails calling acting like parents don’t have other jobs and just sitting around doing their job. I would highly not recommend the school and at this point it probably needs to be shut down and reevaluated because this is ridiculous. They want to worry about kids missing work missing days but yet when my child is trying to get into class, she sits there for over 30 minutes before she is allowed in and then they want to say she was not even in the class

April 2, 2026
Unprompted review
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Reply from K12 - Virginia Virtual Academy

We’re so sorry to hear about your experience and understand how discouraging this has been for your family. We truly value feedback from families, as it helps us better support our students and improve our services. Please contact us at help@k12.com so we can better understand the situation and work with you to provide support.

Rated 1 out of 5 stars

Horrible and impossible to enroll

Horrible and impossible to enroll. They keep rejecting documents for no good reason and everyone gives you a different answer. They keep requesting Virginia scores for a child that never went to school in Virginia. Waste of time I enrolled my child in Connections Academy instead way better k12 school! Reviews are so bad they turned off their google option to leave a review that should tell you all you need to know!

February 17, 2026
Unprompted review
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Reply from K12 - Virginia Virtual Academy

We appreciate you taking the time to share your enrollment experience. We're sorry to hear about the difficulties you encountered with document submissions and the confusion regarding the requirements. We'll investigate this issue to improve our processes.

Rated 1 out of 5 stars

We had to submit the documents over and…

We had to submit the documents over and over with no update or reason why they kept being denied. I had to call in to find out then the lady said well it’s here but they won’t want to look so submit it again. Then I do that and I call again because I keep getting emails to submit the documents and they say oh they are in the process of reviewing them and it should be done by 12.24. Nothing. I call again and they say well maybe it will be done by next week to start on 1.22. It’s the worst enrollment process I have ever seen. I just need yes or no so I can move on not dragging feet for a month or more. Very disappointed.

November 28, 2025
Unprompted review
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Reply from K12 - Virginia Virtual Academy

Hello.

I completely understand how discouraging it must be to submit the same documents repeatedly without receiving clear updates or explanations. I’m truly sorry you’ve had to experience this, especially when you’re already managing so much.

Please know your efforts matter, and they are not being ignored. Sometimes, repeated requests happen due to system errors or when the document does not meet the guidelines. While that doesn’t make the process any easier, I want to assure you that we are working as diligently as possible to process applications. At this time, our staff is on break so this may take a bit longer.

If you have any questions or would like to discuss this further, please reach out to us at help@k12.com.

Rated 1 out of 5 stars

Discriminatory for children who’s grades fell due to mental or physical health

Mental heath difficulties caused my child’s grades to fall, so they are automatically ineligible. No inside or tests or assessments are allowed.

They told me my child’s application was reviewed by VDOE and the ineligibility approved by districts.

Theres a big problem with that. There’s no way that was true unless the VDOE and districts knew grades fell due to mental heath. I do not believe VDOE or any school district would do any such thing knowingly.

They wouldn’t speak with me, You can’t talk to anyone in admin. I really had to dig to find out why they were ineligible. Calls, texts… admin is guarded so much that speaking to state representatives directly are easier.

I could, however, get my child in this same program, but I have to pay out of pocket. Yes you read that correctly. I am free to put my child in K-12 and as long as I pay, there are no issues with admission at all. The free one via public schools though..no my child doesn’t qualify due to bad grades when they were struggling.

It’s discriminatory for children who are struggling with mental health or other condition that impacted their grades, yet they boast about how this online helps children with special needs.

Updated: See their reply to this below. It's true. If your child's grades fell due to mental health or physical... it doesn't matter. There are zero accommodations, other forms of testing... its just a hard discriminatory stop despite it being funded by public schools. For the same program, however (K-12) we can get our kids in as long as we pay the price.

December 2, 2025
Unprompted review
K12 - Virginia Virtual Academy logo

Reply from K12 - Virginia Virtual Academy

We truly understand how challenging it can be when mental health impacts a student’s academic performance. Virginia Virtual Academy is a program of our district partners, and eligibility is determined based on state and district guidelines, which include reviewing report cards and test scores.

You can view the full eligibility requirements here: https://vava.k12.com/how-it-works/how-to-enroll/eligibility-requirements/

We’re so sorry this has been your experience. Your perspective matters to us, and we want families to feel respected and heard.

Rated 5 out of 5 stars

My experience with Virginia virtual…

My experience with Virginia virtual academy has been better than I expected, they've been helpful to my children and are always there when I have any questions or concerns. I would definitely recommend them to any family that are looking for a safe, friendly, supportive, online platform.

May 23, 2025
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Reply from K12 - Virginia Virtual Academy

We're happy to hear that your experience has been better than expected. It's great to know that our team has been helpful and supportive. Thank you for recommending our safe and friendly online platform!

Rated 5 out of 5 stars

VAVA is the best!!!

We absolutely love VAVA. It has been such a blessing for our family. The program allows my son to learn at his own pace, which is so important given his disabilities. The teachers are incredibly kind, patient, and supportive with him, and they also guide me as a learning coach. Everyone at VAVA is always willing to help. We are truly grateful for all the support and understanding we receive.

May 23, 2025
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Reply from K12 - Virginia Virtual Academy

We're happy to hear that the program has been such a blessing for your family. It's wonderful to know that your son is learning at his own pace and that our teachers are providing the support you need. We appreciate your kind words and are grateful for your feedback. Have a wonderful day.

Rated 4 out of 5 stars

Comfortable

My kids feel comfortable to study online

August 12, 2024
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Reply from K12 - Virginia Virtual Academy

We're happy to hear that your children feel comfortable studying online with us! Thank you for sharing your positive experience.

Rated 5 out of 5 stars

We have had a great experience with the…

We have had a great experience with the school. We have been willing to work with us. I recommend children of all ages especially kids with special education needs

June 30, 2025
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Reply from K12 - Virginia Virtual Academy

We're happy to hear that you had a great experience with our school. We appreciate your recommendation, and we thank you for your positive feedback.

Rated 5 out of 5 stars

Great online school!

We are so blessed to have this k-12 online school as an option for my son. This is the future of education.

June 30, 2025
K12 - Virginia Virtual Academy logo

Reply from K12 - Virginia Virtual Academy

We're happy to hear that our K-12 online school is such a great option for your son. It means a lot to us that you see it as the future of education. Thank you! Have a wonderful day.

Rated 4 out of 5 stars

VaVa Rocks

They teach well they give time to complete assignments and the answer emails in a timely manner.

May 9, 2025
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Reply from K12 - Virginia Virtual Academy

That's so wonderful to hear! We're so grateful to be part of your family's educational journey. Thank you for taking the time to share your experience!

Rated 5 out of 5 stars

Fantastic School Option

We have been with K12 since Kindergarten. It has exceeded my expectations and I'm thankful for this school option.

June 27, 2025
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Reply from K12 - Virginia Virtual Academy

Thank you so much for your feedback and your continued trust in our program! We're thrilled to hear that your experience since Kindergarten has exceeded your expectations. It's families like yours that inspire us to keep striving for excellence in education. We're honored to be part of your family's educational journey!

Rated 5 out of 5 stars

I've been ill

I've been ill, but my daughter still did well. I appreciate the teachers for being so understanding.

March 11, 2025
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Reply from K12 - Virginia Virtual Academy

Thank you for sharing this with us. We're so sorry to hear you've been unwell and hope you're feeling better soon. It means a lot to know that your daughter continued to thrive and that our teachers were able to support her during this time. We’re grateful for your kind words and proud to be part of your family’s learning journey.

Rated 5 out of 5 stars

Vava is the best

Vava is the best. My son was with Vava from 6-12grade and he just graduated. The teachers and staff are amazing and always there to help. They have an excellent curriculum and extra activities for the students. It is above any expectation we had going into Vava. My son was very successful and learned so much from his time with Vava. I would recommend it to everyone.

June 27, 2025
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Reply from K12 - Virginia Virtual Academy

Thank you so much for your heartfelt review! We’re thrilled to hear that your son had such a positive and successful experience at VAVA. Congratulations to your son on his graduation—we’re so proud to have been part of his journey!

Rated 5 out of 5 stars

Great Program!!

My kids are learning, staying engaged, the teachers are great and caring. The flexible schedule is good, and my kids love VAVA.

June 26, 2025
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Reply from K12 - Virginia Virtual Academy

We're happy to hear that your children are learning and engaged! It's great that the flexible schedule works well for your family and that your kids love the teachers and our program. Thank you for sharing this feedback with us. Have a wonderful day.

Rated 5 out of 5 stars

Great school

Everyone is always so helpful, staff is knowledgeable and pace is great for the kids.

June 10, 2025
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Reply from K12 - Virginia Virtual Academy

We're happy to hear that our helpful and knowledgeable staff provided a great experience for the kids. Thank you for your positive feedback!

Rated 5 out of 5 stars

Available teacher and student…

Available teacher and student communication. Fast response from staff with parent questions. Email updates and resources allow great customer service and it shows with my child's development and confidence.

June 26, 2025
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Reply from K12 - Virginia Virtual Academy

Thank you for your thoughtful feedback! It's wonderful to know that our school has been such a great fit for your family. We're so grateful to be part of your family's educational journey!

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