KALIBRE  Reviews 

569
TrustScore 4.5 out of 5

4.3

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

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Rated 1 out of 5 stars

Awful customer care. I ordered 4 tops all sent back due to size I payed for first class delivery on the 23rd February and was delivered and signed for on the 25th February. However they are claiming t... See more

Rated 5 out of 5 stars

I just can’t compliment this brand enough. The bloke (didn’t quite catch his name, apologies) who runs the business/instagram couldn’t help me enough, took on board ALL of my questions and responded... See more

Company replied

Rated 5 out of 5 stars

Customer service communication is top notch. Messaged them about an item, they replied letting me know when it's in stock, they'll personally let me know too. Clothing is top quality stuff, perfect... See more

Rated 5 out of 5 stars

Polite and quickest online website return… Best and quickest online website return service I’ve experienced. I sent an email about VAT refund expecting to hear within 24 hours as Kalibres policy st... See more

Company details

  1. Clothing Store

Written by the company

We specialise in minimalistic designs using only the highest quality fabrics available.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

569 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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4.3

All reviews

(569)

1 review in the last 12 months

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Rated 1 out of 5 stars

Poor customer service and only refunded…

Poor customer service and only refunded me for half of the items I returned. Be careful

November 23, 2023
Unprompted review
KALIBRE  logo

Reply from KALIBRE

Hello Matthew,

Having looked into your order, our Returns Team verified that your return was missing items when it arrived back with us with parcel in tact.

We are satisfied that the outcome was the correct one on this occasion.

Thank you

KALIBRE customer care

Rated 5 out of 5 stars

Recommend!

I’ve had some great interactions with this brand, plus I love the style of clothing. Everything is high quality! Definitely recommend.

December 13, 2023
Unprompted review
Rated 1 out of 5 stars

Awful business

Awful business. Avoid them in case u have any questions , whatever u do don’t email their email address that starts “Customer Care” you will never get a response.
Eventually got hold of them via Instagram and they couldn’t stop telling me how they don’t respond to emails as they are an online company all the answers are on the website. I can’t return the item as it’s over the 14 days now ….. well it was only day 1 when I first emailed them !!! Clowns

December 13, 2023
Unprompted review
KALIBRE  logo

Reply from KALIBRE

Hello,

Having looked into your order, our Returns Team verified that your return was 4 days outside of the returns period.

We are satisfied that the outcome was the correct one on this occasion.

Thank you

KALIBRE customer care

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