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Kallati Jewelry Reviews 134

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TrustScore 3.5 out of 5

3.6

Jewelry Designer
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Review summary

Created with AI, based on recent reviews

Considering 44 reviews, most reviewers were somewhat happy with their experience overall. Customers generally appreciate the staff, describing them as phenomenal, informative, helpful, and friendly. Many people are happy with the quality of the jewelry, finding pieces beautiful, gorgeous, and sparkly, with some noting outstanding quality and unique designs. However, some people were dissatisfied with the product and order fulfillment, reporting incorrect items being sent, wrong sizes, or items not matching descriptions. There are also concerns about customer service, with some experiencing long waits, unhelpful responses, and difficulties with repairs or receiving updates.

What people talk about most

Product

Users describe ambiguous interactions with product. Many customers praise the beauty and uniqueness of the... See more

Quality

Reviewers mention ambiguous feedback about quality. While some customers praise the quality, describing items... See more

Customer service

Consumers find customer service to be ambiguous. Many reviewers praise the exceptional, informative, and... See more

Order

Clients share ambiguous opinions on order experiences. Some customers are very happy, reporting quick... See more

Staff

Customers had positive experiences with staff, highlighting their helpfulness and friendliness. Reviewers... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I bought a beautiful white gold diamond ring via auction on the P&O Iona cruise. My address on the certificate of authenticity was spelt wrong and needed rectifying. Instead of waiting she said it wo... See more

Rated 4 out of 5 stars

Would of given a 5,but their correspondence could use work Ordered 2 pieces, the necklace came very quickly. The earrings which was ordered before the necklace, there was nothing. No corresponde... See more

Rated 5 out of 5 stars

My fiancé decided to get my engagement ring from Kallati. I had been a fan of the brand for many years but never had the extra income to purchase fine jewelry regularly. There was one blue diam... See more

Company details

  1. Jewelry Designer

Written by the company

An International Jewelry Legacy. The KALLATI family designs legacy quality jewlery for elevated style.

Contact info

3.6

Average

TrustScore 3.5 out of 5

134 reviews

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Replied to 41% of negative reviews

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Rated 5 out of 5 stars

I placed an order for a necklace and I…

I placed an order for a necklace and I thought it was complete but then I got a notice that I left some information out (my phone #). So I started over with my order, entering my credit card information,etc. Kallati confirmed my order. I didn't realize that I had placed two orders for the same necklace until I received two necklaces (only 1 order was confirmed) So I contacted Kallati and told them I needed to return one. So they sent me a return label which I did right away and was credited for the extra necklace. Thanks so much for the speed of the turn around in the mix up.

Marcia Podgurski

August 27, 2020
Unprompted review
Show reviews in all languages. (134 reviews)

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