There is a genuine housing shortage. I can see there's reasonable amount of rentals a day but always combine it through stekkies so you can instantly reply. Only then you d get any real shot at securi... See more
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Review summary
Created with AI, based on recent reviews
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Reviews shaping this summary
I love the platform in general, but most hosts reply with 'unfortunately'.. they say my profile doesn't match their preferences! Although I message room providers whose rooms seem compatible with my... See more
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I experienced an issue with my account where the subscription payment was taken from my original IBAN instead of the updated one. Additionally, I forgot to cancel my subscription on time. The Kamernet... See more
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I understand the idea and the business point of view with having premium as mandatory to start a conversation on Kamernet, it needs to be profitable of course. However, the premium was quite a lot f... See more
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Company details
Written by the company
Een kamer huren en verhuren doe je eenvoudig en snel via Kamernet! Je kunt natuurlijk ook een studio of appartement huren of verhuren. Als huurder heb je direct toegang tot honderden relevante verhuurders en huisgenoten. Voor verhuurders is het eenvoudig om het overzicht te houden in de zoektocht naar een nieuwe huurder. Natuurlijk kun je als studentenhuis ook snel een nieuwe en gezellige huisgenoot vinden op Kamernet. Zoek op de website door handig te filteren tussen al je matches en berichten. Via Kamernet neem je rechtstreeks contact op met verhuurders, huurders of potentiële huisgenoten.
Contact info
Blaak 555 , 3011 GB, Rotterdam, Netherlands
- supportdesk@kamernet.nl
- www.kamernet.nl
3.5
Average
3K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 24 hours
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I think they are making recurring…
I think they are making recurring payments looks like one time payment. it says "4 week subscription", so intuitivelly it's a fixed period one time payment. also it says something like if you are going to find a housing in a smaller city then 4 week, if big city 8 weeks or something, making you think it's a one time payment.
then turns out there a small text below saying it's recurring.
December 8, 2025
Unprompted review
Reply from Kamernet
Hi Courier,
We’re really sorry to hear that the renewal of your subscription was not as clear as you expected. We understand how misleading this can feel, especially when the focus is on finding housing quickly and the subscription description suggests a fixed period.
While the subscription is indeed recurring and this information is indicated in the terms and in the small text below, we recognize that the presentation could be clearer and more intuitive. Your comment is extremely valuable, and we’ve passed it on to our team so we can review how this information is displayed and work on making the renewal conditions more transparent for all users.
Thank you again for your feedback, and we appreciate the chance to improve.
Kind regards,
Jacques
Really disappointed…
I paid for a premium subscription to find a room in Groningen. I sent dozens of messages and never got any reply, so I didn’t find any housing at all.
Then I tried to cancel my subscription on the day it renewed, but it was already too late. I was charged €40 more automatically and there was no way to get a refund, even though I canceled immediately after.
At the end it costs me 80€ for nothing!
They just say it’s written in the terms and conditions and don’t offer any commercial gesture. I’m a student with very limited money and this amount really matters to me.
I honestly wouldn’t recommend this platform to students.
December 6, 2025
Unprompted review
Reply from Kamernet
Dear Charlotte,
We are truly sorry to hear about your experience. We understand how stressful and competitive the housing market in Groningen can be, especially for students, and we regret that you didn’t receive the responses you hoped for.
Regarding the subscription renewal, our system automatically renews plans unless they’re cancelled before the renewal date, and this is outlined in our terms. That said, we completely understand how frustrating this situation must feel, particularly when finances are tight. While we weren’t able to issue a refund in this case, your comment has been forwarded to our team so we can review how to make our policies clearer and more supportive for students in similar situations.
Regards,
Jacques
Good
Good, real deals, with people who actually answer and do not enter in so much unnecessary paperwork. Landlords with common sense.
October 1, 2025
Unprompted review
Reply from Kamernet
Hi Sebastian,
Thank you so much for your kind words! We’re glad to hear you had a smooth experience and appreciated our straightforward approach. We always aim to provide real value and clear communication without the unnecessary hassle. It’s great to know that came through. If you ever need anything in the future, we’re here to help!
Team Kamernet
Reply from Kamernet
Dear Vishwanath,
Thank you for sharing your experience! We're happy to hear that your overall time on Kamernet was positive. If there’s ever anything we can improve or support you with in the future, we’re always here to help.
Team Kamernet
Kamernet customer service
I experienced an issue with my account where the subscription payment was taken from my original IBAN instead of the updated one. Additionally, I forgot to cancel my subscription on time. The Kamernet team handled these matters very professionally and refunded me half of the subscription fee. Since I had paid for a three-month subscription, they kindly adjusted it to a one-month plan so I could recover part of the cost. Thank you for your help!
December 4, 2025
Unprompted review
Reply from Kamernet
Hi Larisa,
Thank you so much for taking the time to share your positive experience. We’re really glad to hear that our team was able to resolve the IBAN issue and help you with your subscription adjustment. We always aim to be supportive and fair, and it’s great to know that the solution worked well for you.
If you ever need anything else or have more questions in the future, we’re always here to help.
Thanks again for your kind words!
Warm regards,
Jacques
AVOID AVOID AVOID
Scammy, horrible support, horrible business practices, overpriced and useless. AVOID THIS WITH EVERY INCH OF YOUR SOUL AND MIND PLEASE I BEG!!!!!
December 4, 2025
Unprompted review
Reply from Kamernet
Dear Mark,
We’re sorry to hear that you feel this way. This is certainly not the experience we want our users to have. Our support team aims to respond as quickly and thoroughly as possible, and we would like to understand what went wrong so we can improve.
If you’re open to it, please contact us with the details of your experience so we can review what happened and assist you properly. Your feedback is important to us, and we’d appreciate the chance to help make things right.
Team Kamernet
i wish there was half star
i wish there was half star. Worst company ever a request to international students dont waste your money in this website. all the housing listed are dutch speaking only. If they wanted to make a website for dutch only then why allow login and take subsciption from others . Utter useless website to find a home in netherlands. On top of it they dont send out reminders for invoices transfer the cases to debit collection agencies and when requested to reduce the charges have the most ridiculous attitude towards students. Want to take every euro from students who are not even 25 tells the mentality of this company
December 3, 2025
Unprompted review
Reply from Kamernet
Hi Priyadarshipawa,
We’re truly sorry to hear about your experience, and we understand how frustrating this must have been, especially when you’re trying to navigate housing as an international student.
Our goal is to make the platform useful for all users, including non-Dutch speakers, and we regret that the listings you encountered did not meet that expectation. We will review how language information is displayed and work with partners to ensure better clarity for international users.
Regarding invoices and reminders, we apologize if the process felt unclear or stressful. We follow standard procedures, but we never want any user, especially students, to feel unsupported.
Regards,
Jacques
Be careful people
Be careful people . if you subscribe , they will automatically charge you without your permission . they scam you "legally" in the daylight
November 1, 2025
Unprompted review
Reply from Kamernet
Hi Ali,
We're sorry to hear about your experience. Kamernet uses a subscription model that includes automatic renewal, but this is always stated clearly during sign-up and in the confirmation email. We absolutely do not want anyone to feel misled.
If you believe you were charged unexpectedly, please reach out to our support team so we can review your account and help resolve the issue as quickly as possible.
Thank you for sharing your feedback, it helps us improve our communication and service.
Best regards,
Team Kamernet
Worked like a charm
Worked like a charm! Got a lot of replies within few weeks. Good experience.
November 2, 2025
Unprompted review
Reply from Kamernet
Dear Kiran,
Thank you so much for your kind words. We're thrilled to hear that Kamernet worked smoothly for you and that you received many replies within just a few weeks.
We're glad you had a great experience and wish you all the best in your new home search!
Best regards,
Team Kamernet
A lot of people don't reply to…
A lot of people don't reply to announcements, but if you keep trying something will come up.
November 11, 2025
Unprompted review
Reply from Kamernet
Hi Diego,
Thank you for your review. It’s true that not everyone responds due to the high demand in the housing market, but we’re glad to hear that continuing to try helped you move forward in your search. We appreciate your feedback and wish you the best in finding the right place.
Team Kamernet
The website was helpful to find a place
The website was helpful to find a place to stay in within 1 month of consistent search. It was fast taking into account the small supply of housing in the Netherlands.
November 9, 2025
Unprompted review
Reply from Kamernet
Hi Salva,
Thank you for your review! We're glad to hear that Kamernet helped you find a place within a month, especially given the limited housing supply in the Netherlands. We wish you all the best in your new home!
Team Kamernet
Very expensive for the quality offered, many scammers
Kamernet is a very expensive subscription service considering the quality it provides. Although it advertises “verified” listings, this is not true – there are many scammers, and it’s difficult to distinguish legitimate ads from fraudulent ones.
I often replied to ads, but many times I never received a response. I flagged a scammer with proof, yet I continued to see ads from the same person. Many ads on Kamernet also appear on free websites, making the subscription even less justified.
The subscription renews automatically even without payment, unlike normal sites. Although they claim not to charge for late payments, they add an extra €10, and if payment is not made, a collection agency is sent after the person, even if the subscription wasn’t used.
Overall, it is not worth the money and does not deliver what it promises.
November 10, 2025
Unprompted review
Reply from Kamernet
Hi Ana,
Thank you for taking the time to share your experience. We’re sorry to hear that Kamernet did not meet your expectations.
Kamernet is a marketplace, which means that the availability and quality of listings depend on the housing supply at that moment. While our team screens new listings and investigates every report we receive, scammers unfortunately still attempt to misuse housing platforms. User reports are very important to us, and when suspicious activity is confirmed, we take action.
Regarding responses from landlords: reply rates can vary based on demand. Many properties receive a large number of reactions, and not all landlords are able to respond to everyone despite the platform encouraging them to do so.
As for subscription costs, they fund the verification processes, safety checks, and platform maintenance. We understand that housing can be stressful and costly, and we are continually working on improvements.
About payments: Kamernet subscriptions renew automatically to ensure uninterrupted access, which is clearly stated during checkout. If a renewal goes unpaid, reminders are sent. The €10 covers administrative costs for overdue invoices. A collection agency is only involved if reminders remain unanswered for an extended period, not for missed use of the platform, but for unpaid invoices that were already generated through renewal.
We appreciate your feedback, as it helps us refine our processes and continue improving the platform for all users.
Team Kamernet
I got the room after a long time…
I got the room after a long time fighting. The website tried their best.
October 15, 2025
Unprompted review
Reply from Kamernet
Dear,
Thank you for sharing your experience! We’re glad to hear you finally found a room through Kamernet. We understand that the process can sometimes take time, and we appreciate your patience.
It’s great to know our team’s efforts helped you in the end, we wish you all the best in your new place!
Best regards,
Team Kamernet
Mostly short time rents on this place
Mostly short time rents on this place. Found a short term rental.
November 12, 2025
Unprompted review
Reply from Kamernet
Hi Tage,
Thanks for your feedback! We’re glad to hear you found a short-term rental through Kamernet. The platform offers both short- and long-term options, so we hope it helped you find what you needed.
Team Kamernet
Quite a problematic system
Quite a problematic system, starting with the interface and ending with customer service. Not the best experience.
November 12, 2025
Unprompted review
Reply from Kamernet
Dear Peeter,
Thank you for taking the time to share your feedback. We’re really sorry to hear that your experience with Kamernet didn’t meet your expectations. We’d like to understand more about the issues you faced with the interface and our customer service so we can improve.
Could you please share a few more details about what went wrong? You can reach us directly, we’d truly appreciate the opportunity to look into this and make things right.
Best regards,
Team Kamernet
NEED BIGGER RADIUS OF SEARCH!
October 31, 2025
Unprompted review
Reply from Kamernet
Hi William,
Thanks for your feedback! We understand that a larger search radius would make it easier to find more options. We’ll pass your suggestion on to our product team as we’re always working to improve the search experience on Kamernet.
Team Kamernet
SCAM ALERT ***
SCAM ALERT ***
Be aware they charge you for the plan and you cannot easily cancel it! Then legally they fine you if you don't pay the subscription!
i already cancelled my trial but they charged me extra
November 1, 2025
Unprompted review
Reply from Kamernet
Dear Sahar,
We're very sorry to hear that your experience.
We understand that automatic renewals can be a point of confusion and frustration, especially when they don’t align with expectations. Our subscription model does clearly state that cancellations must be made at least one day before the end of the subscription period, and this information is shared during the signup process and in our terms of service.
It’s important to clarify that unpaid invoices for active subscriptions can eventually be transferred to a collection agency, in accordance with our terms.
We realize that not every user is familiar with these policies, and your feedback highlights the need for us to improve how and when we communicate this information. We are reviewing how we can make this clearer to avoid similar experiences in the future.
Again, we appreciate your feedback. It helps us improve our service and communication for everyone.
Regards,
Team Kamernet
easy interactions
October 15, 2025
Unprompted review
Reply from Kamernet
Dear Sameer,
Thank you for sharing your experience. We’re pleased that you found the interactions on Kamernet easy.
Providing a seamless and user-friendly platform is one of our top priorities.
Looking forward to assist you again.
Best regards,
Team Kamernet
Reply from Kamernet
Hi Annabel,
Thank you for your kind review! We’re glad to hear you had a positive experience with Kamernet. Our subscriptions renew automatically to ensure uninterrupted access to the platform. We hope you’ve found a great place to live!
Team Kamernet
Reply from Kamernet
Dear Anirudh,
Thanks for your feedback! We’re glad to hear you had a good experience using Kamernet. We hope to see you again in the future!
Best regards,
Team Kamernet
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