The Website was not functioning correctly. I only could view the opening page of any search, every time I would select "next page" the next screen would not load. Making my shopping experience limited... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
At first I thought the company was a scam because I ordered from their site and it took my payment but gave me no order number, no shipping info and the customer service line was a joke, it just kept... See more
I’ve been using Karmaloop for over 15 years but haven’t made a purchase since 2013. Unfortunately, it seems like they have gone downhill. You can blame Covid, but communicate more effectively. I... See more
They are not efficient. They do not contact you back when they say they will. I've historically had perpetual complications with my orders. They do not prioritize the needs of their paying customers... See more
Company details
Information provided by various external sources
Karmaloop is the largest Streetwear Store, Carry the Top Brands and Styles that is relevant in today's fashion
Contact info
1777 S Vintage Ave, 91761, Ontario
- 8446255667
- questions@karmaloop.com
- www.karmaloop.com
2.0
Poor
831 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
GOOD SITE 2 SHOP
April 9, 2018
Unprompted review
Reply from Karmaloop
Hello,
We tried to contact you over the phone but were unable to do so. We ask that you please give us a call at 844-625-5667 Mon-Fri 7am-5pm PST. We look forward to your call.
Thank you
So Far, So Good...
I just ordered and so haven't received my item yet, but I found a good deal on a silver ring I'd been on the lookout for and they had it in my size. I used Paypal for my checkout and it was pretty smooth.
April 7, 2018
Unprompted review
JUST PLACED MY ORDER WITH EASE AND GOT…
JUST PLACED MY ORDER WITH EASE AND GOT A GOOD DEAL. THATS ALL I KNOW SO FAR. SO GOOD. WE'LL SEE. 5 STAR FOR NOW THO.
April 7, 2018
Unprompted review
Nice!
Had a dispute with the wrong item being delivered. Though I couldn't get the pants I ordered, store credit was swift!!! Been a loyal customer for year!!
April 6, 2018
Unprompted review
Shopping was easy
April 5, 2018
Unprompted review
Rip off shipping fees
I wanted to buy 2 shirts from the same brand and they tried to charge me 2 separate shipping prices for each item at checkout so I only bought one.
April 4, 2018
Unprompted review
Reply from Karmaloop
Hello,
We would like to review the issue, we tried contacting you through the phone, however we only were able to leave a voicemail. Please give us a call 844-625-5667 we are open Mon-Fri 7am-5pm PST. We look forward to your response.
thanks for giving me good options
April 3, 2018
Unprompted review
Easy access to the best styles in urban…
Easy access to the best styles in urban fashion!
April 3, 2018
Unprompted review
Reply from Karmaloop
Hello, We tried calling you to see what are the codes you were trying to use that didn't work for your item.A voicemail was left to please give us a call at 844-625-5667 Mon-Fri 7am-5pm to discuss the issue. We look forward to your call.
Difficulty in navigating shipping…
Difficulty in navigating shipping /billing info
April 1, 2018
Unprompted review
Reply from Karmaloop
Hello,
We are sorry about the trouble you may of had filling in the shipping and billing information.We would like to know what the issue was. An email was sent to you asking if you can please contact us so we may discuss the issue.We look forward to your response.
fav clothing site by far...options and…
fav clothing site by far...options and customer service
March 31, 2018
Unprompted review
I love Karmaloop!
March 30, 2018
Unprompted review
Love the app gets me dooe gear and runs…
Love the app gets me dooe gear and runs hella smooth
March 29, 2018
Unprompted review
great selection
great selection, always coupons available, and decent prices.
March 28, 2018
Unprompted review
Love this site
March 28, 2018
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.