I had already complained that Kaspersky had charged me for something of no use to me. I complained to Kaspersky and my money was immediately refunded.Well done Kaspersky. I did not know anything abo... See more
Kaspersky UK
Thanks for visiting Trustpilot. Unfortunately, it’s not possible to leave a review here anymore because the company’s website has closed. Feel free to contact us if you have any questions.
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
The company's website shows a 'contact us' section. This is totally disingenuous. It only ever leads to FAQs. There is actually no customer service. For the money charged there should be proper cust... See more
Kaspersky products are very good I use most of them, Total Security, VPN Sometimes dealing directly with Kaspersky can be a little challenging, always directed at a bot, which I hate because you nev... See more
The Security suite is excellent. It offers the required security and rich features to protect devices. However, a few minor irritants need to be settled. 1. Nowadays our kids go out of the country t... See more
Company details
Information provided by various external sources
Kaspersky is a global cybersecurity company founded in 1997. Kaspersky deep threat intelligence and security expertise is constantly transforming into security solutions and services to protect businesses, critical infrastructure, governments and consumers around the globe. The company’s comprehensive security portfolio includes leading endpoint protection and a number of specialised security solutions and services to fight sophisticated and evolving digital threats. Over 400 million users are protected by Kaspersky technologies and we help 270,000 corporate clients protect what matters most to them. For more information, please visit Kaspersky's official website www.kaspersky.co.uk.
Contact info
2 Kingdom Street, W2 6BD, London, United Kingdom
- +44 (0)20 3549 3499
- info@kasperskylab.co.uk
- www.kaspersky.co.uk
Kaspersky Total Security
The experience with kaspersky products is long-term, starting with the year 2013, during which the security of computers and networks did not suffer from virus or other attacks on the computers in the respective networks. I warmly recommend the use of Kasperky products for workstations, servers, phones, both for home use and for small, medium and large companies, they are products that fit the needs of each user.
Thank you
Regards
Adrian
I had a problem with a malware and…
I had a problem with a malware and trojan infection, which was preventing me connecting to my Kaspersky protection which I had foolishly disconnected.The chat line immediately connected me to an SME who reviewed my PC and then spent 4 hours sorting the problems. He was superb, giving clear explanation of what he was doing. I rate him highly.
Fast and easy purchasing and setting up…
Fast and easy purchasing and setting up process. Very good features with premium version but there is a fair bit of setting up to do. Contacted support with a good service response so reassured that made a good decision in purchasing from Kaspersky.
Great Product
I really like the product from Kaspersky and have purchased it for quite a few years but for some reason,I alway have trouble with locating the download and installing it. I am fairly confident using a computer but always seem to have this issue.
Glad to tuuch base again with Kaspersky…
Glad to tuuch base again with Kaspersky having had a less good experience over the past 18 months. Very simple set up and all the facilities excellent. Such a relief.
First time user
First time user, extremely user friendly, very happy so far, wished I'd switched to Kaspersky sooner!
Reliable software
Only given four star because whilst software is excellent, the "special" renewal price is always more expensive than purchasing it elsewhere
I just feel safe with Kaspersky always…
I just feel safe with Kaspersky always get help when I need it and have been using it for many years and have had no problems, call centres are helpful and there are tools free to download if you have a problem so I like it and will stick with it.
Years with Kaspersky
I find it is not over-heavy on the system, does the job well, and keeps me informed. Would recomend.
I only use Kaspersky as I trust it
I only use Kaspersky as I trust it. It’s easy to install and easy to set up . Can’t fault it would always reccomend .
Very easy to use with comprehensive…
Very easy to use with comprehensive modules to help with the secure functionality of my pc.
Extremely happy with this excellent product.
The download instructions were not…
The download instructions were not clear and I had to work out where the download had gone before adding the code.
You have taken over my computer
You have taken over my computer. I don't like that. Kaspersky seems to be controlling everything on my laptop, and I can't seem able to reverse what I had previously agreed to.
Ease of installing
I have used Kaspersky for 12 years!!!
I have used Kaspersky for 12 years. I trust this software to do everything transactions, gaming, and of course all around the internet world.I have it in 5 devices.
50% off Thanks but couldn’t hear v…
50% off Thanks but couldn’t hear v well.
Also I bought a month early and cover is from when I bought it rather than the actual renew date.
I thought if I didn’t use the link in time it may stop working?
I have been using kaspersky for more…
I have been using kaspersky for more than a decade
It has proven to safeguard my gadgets failproof
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







