KAST Reviews 

142
TrustScore 2.5 out of 5

2.5

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Rated 1 out of 5 stars

Every single self account transfer gets flagged instantly and they demand the same endless documents over and over again. They have frozen my funds and a large amount of my money is stuck. I can't eve... See more

Company replied

Rated 1 out of 5 stars

For over two weeks I have find it difficult to withdraw from this platform. I thought I was at the right place but now I have discovered that they are manipulators that only want to rip you off your m... See more

Rated 1 out of 5 stars

I deposited with ease but to withdraw has been impossible, I contact their support but they keep posting me. It all lies, and I won't recommend them. Switching to #Vine## Hash## has been amazing and b... See more

Rated 5 out of 5 stars

KAST is an amazing global money app. I use it globally. I would like them to offer more direct EUR or EURC integrated card PoS services as I'm based in the EU mostly. Overall, it's superb most of the... See more

Company replied


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2.5

Poor

TrustScore 2.5 out of 5

142 reviews

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2.5

All reviews

(142)

129 reviews in the last 12 months

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Rated 4 out of 5 stars

One of the best card i have used

One of the best card i have used . very low fee Very good .Best thing is it has multiple options to deposit. One thing i hate about it is the card's bank from puetro rico

March 6, 2026
Unprompted review
KAST logo

Reply from KAST

Hi Proshno, thanks for the great feedback. We do offer multiple ways to deposit, including a USD virtual bank account transfer (ACH or Fedwire), as well as crypto and stablecoin deposits. For account-specific help, please reach out to Concierge team so we can point you to the best option for your region.

Rated 1 out of 5 stars

They will steal your money

They close my card after receiving a payment from PayPal and when I contact support at first they were super responsive and they claimed that they didn't receive anything then I contacted PayPal support and they give me tracking number of the transfer that they sent, I gave them that number and after they verified they said that they possibly going to reopen my card but it has been over a month and they didn't hear from them even though I tried contacting the support again but they are just ghosting me so they are just scammers they will steal your money, the reply says i need to contact them when they ghosted my ticket for 2 month and ghosted every email i sent since then and i have the proof check ticket opened by mahdigeek at gmail

February 1, 2026
Unprompted review
KAST logo

Reply from KAST

Hi Mahdi— sorry about this. We understand why you’re frustrated.

If you received a PayPal transfer and your card was closed, you should still get a clear update on the transfer status and next steps.

Please email support@kast.xyz from the email address linked to your KAST account and include:

- the PayPal transfer tracking number
- the date the transfer was sent
- the amount and currency
- the email/phone number on your KAST account

Our team will review the transfer status and confirm what happens next as quickly as possible.

Rated 5 out of 5 stars

To be honest it's good

To be honest it's good. I've transferred amount of 800 usdc via sonic network and I've received in 3 min then I transferred this amount to my aed dirham account it's show me 2907 aed that I can receive from 2936 aed in general. I process with that at 7:03 am and it was in my bank account at 7:07 am . Thank you

February 22, 2026
Unprompted review
KAST logo

Reply from KAST

Hi Issam, thanks for sharing this.

We’re happy everything went fast and smooth. That’s exactly the experience we’re building for.

Appreciate the support.

Rated 1 out of 5 stars

I asked several questions about…

I asked several questions about shipping to Tunisia and whether the card would work with ATMs here. Mia responded, but the answers were very vague and not helpful. She said it works on “private ATMs” but couldn’t explain where to find them or provide any guidance. I’m very disappointed — this has been the worst customer service experience I’ve had. (Conversation on 18 Feb 2026 at 11:21 PM, UTC+1)

February 18, 2026
Unprompted review
Rated 1 out of 5 stars

Under no circumstances should you…

Under no circumstances should you register with KAST using the anonymous email address provided by Apple. KAST uses emails for 3D Secure verification that never arrive. So you only have a card that you can use to pay offline, at exorbitant fees! Support sends you round in circles. You have to send documents and provide your details over and over again. In the end, you won't get any help! It's best not to use KAST at all. If you have problems, you're on your own.

February 4, 2026
Unprompted review
Rated 5 out of 5 stars

It was a great experience using the…

It was a great experience using the local currency payout service. The transfer took one day, and the funds were received in the bank. Thank you for this wonderful addition.

January 29, 2026
Unprompted review
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Reply from KAST

Hi Ziad, thanks for the review.

We’re happy the local currency payout was smooth and landed in your bank as expected.

We’re also building more payout and spending features over time, so you’ll see the product keep getting better.

Rated 5 out of 5 stars

Seamless setup and user experience

Seamless setup, instant virtual card and spending my stable coins everywhere with ease.

January 25, 2026
Unprompted review
KAST logo

Reply from KAST

Hi Brian, Thanks so much for the great feedback.

We’re really happy to hear setup felt seamless - and that you were able to get an instant virtual card and start spending your stablecoins with ease. That everyday utility is exactly what KAST is built for.

If you ever need help or have questions as you keep using KAST, our Support team is here for you.

Rated 1 out of 5 stars

Very poor service

Support
Very poor support; you wait all day for answers to your questions. They don't answer other questions at all.

Cards
The card works however and whenever it wants; they refer to the fact that it is a high-risk category, even though the store is a very ordinary one with a very ordinary terminal. The PIN code doesn't work at all; it is impossible to withdraw money from an ATM.

Conclusion
I do not recommend this service if you don't want to waste your nerves constantly searching for solutions and dealing with rejected transactions.

January 22, 2026
Unprompted review
KAST logo

Reply from KAST

Hello Us Deving — really sorry you’re dealing with this.

For PIN/ATM issues, there are a few common fixes we can safely share here (without getting into anything account-specific or sensitive):

1) Reset your card PIN in the app

Open the KAST app → Cards → select your card → More → Set/Change PIN. After you set a new PIN, try an ATM withdrawal again (some ATMs can take a little time to recognize an updated PIN).

2) Make sure you’re using a 4‑digit ATM PIN (not a passcode)

ATMs typically require a 4‑digit card PIN. If the PIN length/format doesn’t match what the ATM expects, it can fail even if your balance is fine.

3) ATM declines can happen even when the card is OK

Some withdrawals fail due to the specific ATM/bank network, local restrictions, or how the ATM requests authorization. If one ATM declines, trying a different bank’s ATM often helps.

Because this is a public review, we can’t troubleshoot personal account details here. If you email support@kast.xyz from the email linked to your account, the team can check what happened on the withdrawal attempt and guide you to the right fix.

Rated 1 out of 5 stars

Exit Scam Company Fake Withdrawal That Steals Your Money


**Kast Finance (aka kast.xyz) is a scam.**

Their withdrawal system is fake. They keep talking but you never receive your money. Instead, they lie, delay, and eventually ignore your messages.

They took money I was supposed to send to my sister. They promised same-day delivery, but after **two weeks** I’m still getting excuses and lies. No withdrawal, no solution, no real support.

Avoid this service. They are not trustworthy and will waste your time and money

January 6, 2026
Unprompted review
KAST logo

Reply from KAST

Hi Demeter, we are really sorry this has been your experience. That’s not the standard we aim for, and we understand how stressful it is when money is time‑sensitive.

We can’t look up or discuss account details publicly on Trustpilot, but we do want to help get this resolved as quickly as possible. Please email us at support@kast.xyz from the email connected to your KAST account and include any available details (date/time of the withdrawal, amount, destination method, and any screenshots or error messages). Our team will review what happened and share next steps.

Thank you for flagging this — we take reports like this seriously

Rated 1 out of 5 stars

SCAM!!

SCAM!!! I bought the founders edition card after asking if they can operate in my region. They said yes. They were very communicative when buying the card. Then they shut down use of the card after 3 weeks and then completely stopped responding to anything about ly funds or getting money back for my card. Don’t put ur money in this.

January 13, 2026
Unprompted review
KAST logo

Reply from KAST

Hi Martin, we are really sorry this happened. We know how frustrating it is to feel supported during signup and then not get answers when something goes wrong.

So we can understand what may have happened with regional availability, can you confirm which country you applied from (and where you’re currently located, if different)?

We also can’t review or resolve account-specific details publicly here, but we do want to help. Please email support@kast.xyz from the email linked to your KAST account, and include the country you applied from plus any relevant details (when the card stopped working, and what funds/refund you’re expecting). The team will review and follow up with next steps.

Rated 3 out of 5 stars

Very slow service with a lot of…

Very slow service with a lot of arbitrary obstructions, contrary to their promise of "hassle-free global banking." Pros: the app is simple and easy to use and they allow you to send stablecoins with reasonable fees, but they make the process difficult at every point and they can act arbitrarily to pause or review a transaction or even to block your account for no reason. I have no idea if the people in customer service I'm dealing with are bots or real. They are abrupt and not very helpful. Payments to other wallets can take several hours to go through and they can review and pause them for more than 24 hours at any time for no reason. They have also asked for sensitive identity details from payees, and even with this info, they have held up payments to these verified payees. They recently blocked my account for declined transactions even though I had no declined transactions for months, and I think only one or two total. They asked me to provide evidence but then since they had blocked my account I couldn't. Yet another example of a service that advertises itself as a solution to all life's problems but is actually a way to make money off people with low overheads, poor customer service and Kafkaesque back-end decision-making, probably AI-assisted. If you're looking for a service that's easy and relatively cheap, it's good, but if you want less hassle and "a smooth global banking experience" it's definitely not what they advertise.

January 13, 2026
Unprompted review
Rated 1 out of 5 stars

KYC is impossible to pass

KYC is impossible to pass. No matter how many documents you provide, they won't open your account.

January 2, 2026
Unprompted review
KAST logo

Reply from KAST

Hi David, we are sorry you’ve had such a frustrating experience with verification. KYC should be straightforward, and if it keeps failing we know how stuck that can feel.

We can’t troubleshoot or view verification details publicly, but our support team can look into what’s blocking it and guide you on the exact document requirements for your case. Please email support@kast.xyz from the same email you used to sign up, and include:

- your country of residence
- the document type(s) you tried (ID, passport, proof of address)
- any error message or screenshot you’re seeing

We’ll review it and help you get this resolved as quickly as possible.

Rated 5 out of 5 stars

KAST is the most functional card I've…

KAST is the most functional card I've ever had. I can top it up with crypto, stablecoins and Pix in Brazil. So I have plenty of options to add balance. Also, I can send money all over the world and spend in every country or website. The interface is easy and clean. I never needed support but I heard from friends that it's awesome and quick!

January 2, 2026
Unprompted review
Rated 5 out of 5 stars

Smart Payment Stablecoin Card

Finally “sold” my old bank card and switched fully to KAST Card! Seamless setup, instant virtual card, and spending my stablecoins everywhere with zero hassle. Awesome CashBack KAST Points and MOVE Tokens!!

Best decision for going crypto-native – highly recommend!

December 26, 2025
Unprompted review
KAST logo

Reply from KAST

Hi Kim, Thank you for the great feedback. It means a lot to hear KAST is fitting into your day-to-day so reliably. If you ever do need help, our Concierge team is always ready.

Rated 5 out of 5 stars

Best crypto banking app i have used so…

Best crypto banking app i have used so far

January 1, 2025
Unprompted review
KAST logo

Reply from KAST

Thank you for the great review.

We’re really happy KAST has been your top choice so far - our goal is to make everyday money tools feel simple, fast, and genuinely useful. If you ever need help or have feedback, our Support team is here for you.

Rated 4 out of 5 stars

It's a decent bank

It's a decent bank, I've been using it for a couple of months. It has its drawbacks, such as email support, but that's forgivable at the initial stage. I like it.

November 1, 2025
Unprompted review
Rated 1 out of 5 stars

There is someone with my stolen…

There is someone with my stolen identity and they don't do anything against it and aswell they don't want me to have an account by them after that.

December 11, 2025
Unprompted review
KAST logo

Reply from KAST

Hi Slatko, We’re really sorry you’re dealing with this - we understand how serious and stressful identity theft is.

For your security, we can’t investigate account details publicly here, but we can help as quickly as possible through our support team. Please contact KAST Support (support@kast.xyz) from the email address you used (or attempted to use) to sign up, and include:

- that you believe your identity was used without your permission,
- your full name and the country of residence,
- any relevant screenshots or error messages you received.

Our team will review the case, take the appropriate action to protect your information, and explain the outcome and next steps.

Rated 1 out of 5 stars

KAST CARD FEE HARVESTING SCAM

They use bots to do hat is eventually called fee harvesting. I had an unexpected transaction declined and before I could send funds to my card, they started their bot to repeatedly retry the transaction and fraudulently generate refusal fees. In a few hours, their bot sent me almost 400 emails and app notifications. I could barely use my phone, it would not stop ringing. Then I realized I was being scammed and removed the card as means of payment for the merchant that originally charged the card and sent me a single email notification of payment failure, as honest merchants do. These guys are professional scammers, don't use this card1

November 28, 2025
Unprompted review

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