Kates Skates Reviews 833

TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Considering 65 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently highlight the excellent quality of the products, often finding items that are hard to source elsewhere. Many people appreciate the competitive prices and the wide selection available, making it easy to find exactly what they need. The delivery service is consistently praised for being fast, prompt, and reliable, with clear communication throughout the process. However, some customers also mentioned issues with their orders, including receiving faulty products or items that did not match the description, such as skates being too large. A few people reported dissatisfaction with the company's response when trying to resolve these issues, citing a lack of communication or being ignored.

What people talk about most

Product

Reviewers highlight positive aspects of product. Many customers are pleased with the quality and accuracy of... See more

Delivery service

People report positive experiences with delivery service. Many customers praise the quick and free postage,... See more

Quality

Customers generally express satisfaction with product quality. Many reviewers highlight items like skates and... See more

Order

Users describe ambiguous interactions with order. Many customers report positive experiences, highlighting... See more

Price

Clients share positive opinions on price. Many customers praise the excellent and competitive pricing, often... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Delivered within 24 hours even though I asked for 3-5 days of delivery. Shockingly good service. There can be no better experience with an online store than that, especially aware from amazon.

Rated 5 out of 5 stars

I was looking for a certain product unavailable anywhere else, but they had it in stock 2 to be exact. Ordered it right away and they had great communication of delivery. It took a little while to ge... See more

Rated 5 out of 5 stars

My purchase all went spot on from ordering my weels to a super fast delivery I think kates skeats are brilliant it's was my first time with k.s. I will definitely be using this great store again and... See more

Rated 5 out of 5 stars

The product was exactly what I was looking for, at a competitive price. There was clear communication about when I should expect delivery. The product was securely packaged and arrived safely.


Company details


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

833 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Awesome Skates!

Not tried my skates yet due to ice, but they are super comfortable and look awesome.
Perfect 50th Birthday Present!

December 31, 2025
Rated 1 out of 5 stars

Bought a pair of Osiris d3's over a…

Bought a pair of Osiris d3's over a 1er, falling apart within days, real sad :-( on closer inspection looks like they've been glued prior to my purchase. Complained to 'Kate' no response just ignored, wrote long old email to Osiris also no response, Kates skates are rubbish i won't buy from them again, i also will never own another pair of Osiris. Globe or DC only from now on.

still no response from Kates Skates, I bet they selling plastic poop and whopper cushions too.

November 20, 2025
Unprompted review
Rated 5 out of 5 stars

Ordered few times now

Ordered few times now. Great selection of items. My daughter loves some of the older stock they have here. Delivery always goes well and customer service is great too,

November 21, 2025
Rated 5 out of 5 stars

5 stars

Bought a Heroin tshirt for my son who loves the skate brand. Not many shops sell the brand so I was very pleased to find it. Prompt delivery. Will shop at Kates Skates again.

November 25, 2025
Rated 5 out of 5 stars

Great service

Great service, dispatched so quickly and loads cheaper than buying from them through A LARGE SPORTS CHAIN. A Christmas present so not gifted yet. Thanks so much.

October 13, 2025

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