Delivered within 24 hours even though I asked for 3-5 days of delivery. Shockingly good service. There can be no better experience with an online store than that, especially aware from amazon.
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I was looking for a certain product unavailable anywhere else, but they had it in stock 2 to be exact. Ordered it right away and they had great communication of delivery. It took a little while to ge... See more
My purchase all went spot on from ordering my weels to a super fast delivery I think kates skeats are brilliant it's was my first time with k.s. I will definitely be using this great store again and... See more
The product was exactly what I was looking for, at a competitive price. There was clear communication about when I should expect delivery. The product was securely packaged and arrived safely.
Company details
About Kates Skates
Written by the company
Contact info
12-22 Dalkeith Street, LA14 1SP, Barrow in Furness, United Kingdom
- support@kateskates.co.uk
- www.kateskates.co.uk
4.4
Excellent
834 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Order dispatched quickly and arrived on…
Order dispatched quickly and arrived on time. Only thing that could be improved is there was no phone number. Wanted to ask question about item as discontinued product.
May 13, 2025
Excellent shopping experience!!!!
I was looking for a certain product unavailable anywhere else, but they had it in stock 2 to be exact.
Ordered it right away and they had great communication of delivery. It took a little while to get it but to be expected since they were not located in the states. The product I received was in excellent condition and exactly as described. I would definitely recommend Kate's skates to anyone that wants great products at great prices. Overall great experience!!!!Would definitely shop again.
May 16, 2025
Great quality products at a competitive…
Great quality products at a competitive price. Ordered and arrived very promptly. Would definitely use again.
May 19, 2025
Perfect
Product was exactly as described and of very good quality, delivery was also on time.
May 12, 2025
100% Trustworthy Skateboard shop
Very happy, professional and trustworthy shop, haven't tested the product yet but I'm sure they will be fine!
May 2, 2025
Rapid shipping and items spot on.
April 10, 2025
I have purchased from KatesSkates…
I have purchased from KatesSkates several times and the buying experience has always been perfect. Their products are super, well wrapped, sent out quickly and the overall customer service is always brilliant! Many thanks for a fabulous shopping experience everytime and a Highly Recommended store:)
March 25, 2025
No customer service if you have an issue
No customer service if you have an issue - I bought 2 pairs of inlines for my children (different styles) 1 of them is fine the other isnt and they are painful to wear. I emailed asking if there is any way to adjust / change the inside boot as the padding isn't right, I have had no response, and a £70 pair of Inlines that cant be worn. (They were a birthday present so werent tried on until a coupe of weeks after receipt)
January 16, 2025
Unprompted review
Super easy to order and fast delivery
Super easy to order and fast delivery. Great comms from the company.
February 12, 2025
Quick and efficient service
Quick and efficient service. Able to change the colour of ordered products with an email. Products of good quality.
February 10, 2025
Fantastic service
Fantastic service. Order arrived within two days. Quality excellent. 5 stars
January 28, 2025
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.