Katzkin Reviews 4,102

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 150 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products, noting that the leather and craftsmanship exceed expectations and often look better than original equipment. Many people highlight the exceptional customer service, with staff members being described as thorough, patient, and helpful in guiding them through the design and selection process. The overall service, including installation, is frequently commended for its professionalism, efficiency, and ability to transform vehicles with stunning results. However, some customers also noted issues with product durability over time, with cracking and splitting reported after several years of use. A few other people also felt that customer service was unhelpful or dismissive, particularly when trying to resolve complex issues or understand product details. There were also instances where the cooling system did not function correctly or was improperly wired, leading to further vehicle problems.

What people talk about most

Product

Reviewers highlight positive aspects of product, with many expressing satisfaction with the quality, comfort,... See more

Quality

Consumers find quality to be positive, with many reviewers praising the craftsmanship, premium feel, and... See more

Staff

Customers had positive experiences with staff, with many reviewers praising the professionalism, helpfulness,... See more

Service

People report positive experiences with service, often highlighting the excellent customer service and smooth... See more

Customer service

Users describe positive interactions with customer service, highlighting exceptional support and a strong... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I wasn’t sure about putting aftermarket leather seats in my brand new ‘26 Silverado HD but they are Beautiful! So glad I did! Amber made some suggestions, I decided on the two-tone of brown down th... See more

Company replied

Rated 5 out of 5 stars

Awesome customer service and top shelf quality product. I had installed an inferior “leather-like” product myself and quickly found out it didn’t hold up like the original leather on my 28 year-old Mi... See more

Company replied

Rated 5 out of 5 stars

This is the second vehicle I’ve upgraded with Katzkin leather, and once again, I couldn’t be happier. Their premium leather and attention to detail truly elevate the look and feel of the interior. Wha... See more

Company replied

Rated 5 out of 5 stars

Got a recommendation from a shop that regularly works with Katzkin. True to their reputation, Katzkin is a great company with great staff. Chantel in sales worked with me on ideas, sent mock-up pho... See more

Company replied


Company details

  1. Auto Upholsterer
  2. Auto Accessories Wholesaler
  3. Auto Parts Manufacturer
  4. Auto Restoration Service

Information provided by various external sources

Located in Montebello CA, Katzkin Leather is the nation’s premier designer and manufacturer of custom leather interiors. Since 1983, in partnership with our nationwide installer network of over 2,500 restyling locations, we have transformed over two million vehicles with luxurious and exciting premium leather interiors. We manufacture leather interior packages for more than 3,000 mid-market vehicles that are available in 120 colors and materials. Katzkin offers more custom leather interior options than any other manufacturer.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

4K reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 48 hours

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Rated 3 out of 5 stars

Poor Quality Installer.

Update: Katzskin customer service reached out and refunded the cost. I appreciate them making it right! Thank you.

1: Installer, installed the wrong interior.

2: Poor communication from katzskin and the installer. Traveled an hour and a half to the installer, last interior I purchased only took 2 hours to install. This time 6 hours and it was the wrong interior. I would recommend in the future better communication between the customer and installer.

July 10, 2025
Unprompted review
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Reply from Katzkin

Hi Eric! We’re sorry to hear about this experience and we're glad that we could reach a viable solution together. Please feel free to give us a call any time at 877-841-2320 if you have any questions about your interior.

Rated 2 out of 5 stars

This is my second set

This is my second set. The first set was flawless with over 120K miles. The second set was $1600 and within 8 months the seams began to separate. I called for the warranty and they explained I had exceeded the mileage. Keep in mind this is the back seat that is rarely used.
The console is now cracking at 100K
Almost understandable if I were to be over weight and lean on it as I drive. I have never used cleaner or conditioner as the care instructions tell you not to. I have dark tinted windows. I am proud of my bright red truck but the seats are horrible.

July 15, 2025
Unprompted review
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Reply from Katzkin

Hi Gretchen! We’re sorry to hear about this experience and would like to address the issue you’re having. Could you please give us a call any time at 877-841-2320 and ask for Veronica? Thank you and we look forward to finding a solution.

Rated 5 out of 5 stars

My seats look amazing

My seats look amazing. Great job money well spent highly appreciated. Highly recommended. Thank you.

July 11, 2025
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Reply from Katzkin

Hi Antoine! Thank you for writing a review. We’re delighted to hear you’re happy with your Katzkin interior and we hope it helps you love your drive! Please feel free to give us a call any time at 877-841-2320 if you have questions about your interior.

Rated 5 out of 5 stars

All I can say is WOW!!

This was my 2nd time using Katzkin Leather to give my 2017 Jeep and 2003 Truck leather seats. This time I replaced the cloth seats in my Jeep with Black premium leather and Pearl White stitching. All I can say is WOW!!! They came out beautiful, look amazing, and just as good looking as if they came stock in my Jeep!! A special thanks to Rafael who did the installation. He is really special and takes pride in his work.
From ordering to finish, Customer Service from Katzkin was top notch! I highly reccomend them.

July 9, 2025
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Reply from Katzkin

Hi David! Thank you for writing a review. We’re delighted to hear you’re happy with your Katzkin interior and that you had a great time working with Rafael. Black wrap with Pearl stitching is a fantastic color choice :) We hope it helps you love your drive! Please feel free to give us a call any time at 877-841-2320 if you have questions about your interior.

Rated 5 out of 5 stars

Fast and efficient!

Company was very quick with taking my car and getting the leather installed and returning vehicle very quick !

July 2, 2025
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Reply from Katzkin

Hi Kaelynne! Thank you for writing a review. We’re delighted to hear you’re happy with your Katzkin interior and we hope it helps you love your drive! Please feel free to give us a call any time at 877-841-2320 if you have questions about your interior.

Rated 5 out of 5 stars

Great product - great experience

Roy was super helpful during the booking process. The price was more than reasonable. The installation process was easy and convenient - Juan did an amazing job! The quality of leather is great. Couldn’t be happier.

July 1, 2025
Unprompted review
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Reply from Katzkin

Hi Mike! Thank you for writing a review. We’re delighted to hear you’re happy with your Katzkin interior and that you had a great time working with Roy. :) We hope it helps you love your drive! Please feel free to give us a call any time at 877-841-2320 if you have questions about your interior.

Rated 5 out of 5 stars

Love the feel of the leather and the…

Love the feel of the leather and the fit is just right!

June 19, 2025
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Reply from Katzkin

Hi! Thank you for writing a review. We’re delighted to hear you’re happy with your Katzkin interior and we hope it helps you love your drive! Please feel free to give us a call any time at 877-841-2320 if you have questions about your interior.

Rated 5 out of 5 stars

Great seats, great customer service

Katzkin was an amazing company to work with. John Farrell was the rep I worked with throughout the order process, and he made the process easy and painless. Very helpful when it came to designing my seats and making sure I was squared away with an install date that fit my busy schedule. The actual install only took 4 hours to complete (shop was out of Anaheim, CA), so I wasn’t out of a vehicle very long. The final product looks good and feels good. Would definitely consider for future vehicles.

June 28, 2025
Unprompted review
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Reply from Katzkin

Hi Miguel! Thank you for writing a review. We’re delighted to hear you’re happy with your Katzkin interior and that you had a great time working with John. :) Please feel free to give us a call any time at 877-841-2320 if you have questions about your interior.

Rated 5 out of 5 stars

Nissan Frontier

The leather interior in my 2023 Nissan Frontier looks amazing. The local installer did a great job.

June 27, 2025
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Reply from Katzkin

Hi Shane! Thank you for writing a review. We’re delighted to hear you’re happy with your Katzkin interior and we hope it helps you love your drive! :) Please feel free to give us a call any time at 877-841-2320 if you have questions about your interior.

Rated 5 out of 5 stars

Outstanding product and outstanding…

Outstanding product and outstanding customer

June 23, 2025
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Reply from Katzkin

Hi Patrick! Thank you for writing a review. We’re delighted to hear you’re happy with your Katzkin interior and we hope it helps you love your drive! Please feel free to give us a call any time at 877-841-2320 if you have questions about your interior.

Rated 5 out of 5 stars

Genuine Quality

Alfredo with Katzkin helped me for weeks designing and planning the new leather in my Suburban. Excellent service and genuine. Local installers did a great job. Go with Katzkin!

February 28, 2025
Unprompted review
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Reply from Katzkin

Hi Will! Thank you for writing a review. We’re delighted to hear you’re happy with your Katzkin interior and that you had a great time working with Alfredo. :) We hope it helps you love your drive! Please feel free to give us a call any time at 877-841-2320 if you have questions about your interior.

Rated 5 out of 5 stars

Katskin for a 2018 F250!

Chantel went above and beyond to help me pick out the correct color and details for my truck. Having the option for 0% financing was a huge plus for me as well. I also benefited greatly from the current promotion.

June 13, 2025
Unprompted review
Katzkin logo

Reply from Katzkin

Hi Sarah! Thank you for writing a review. We’re delighted to hear you’re happy with your Katzkin interior and that you had a great time working with Chantel. :) We hope it helps you love your drive! Please feel free to give us a call any time at 877-841-2320 if you have questions about your interior.

Rated 5 out of 5 stars
Katzkin logo

Reply from Katzkin

Hi! Thank you for writing a review. We’re delighted to hear you’re happy with your Katzkin interior and we hope it helps you love your drive! Please feel free to give us a call any time at 877-841-2320 if you have questions about your interior.

Rated 5 out of 5 stars

I’m extremely pleased with my Katzkin…

I’m extremely pleased with my Katzkin leather seats recently installed in my truck. The quality is great and the installation was perfect.

June 8, 2025
Unprompted review
Katzkin logo

Reply from Katzkin

Hi Michael! Thank you for writing a review. We’re delighted to hear you’re happy with your Katzkin interior and we hope it helps you love your drive! Please feel free to give us a call any time at 877-841-2320 if you have questions about your interior.

Rated 5 out of 5 stars

Awesome

easy order, easy install appointment, installer very friendly and detail orientated. I dropped off truck for install at 9:00 am expecting to pick up next day. It was ready at 3:00pm the same day. Only without my truck a few hours and that meant a lot. My installers where very professional and friendly.

June 9, 2025
Unprompted review
Katzkin logo

Reply from Katzkin

Hi Rob! Thank you for writing a review. We’re delighted to hear you’re happy with your Katzkin interior and we hope it helps you love your drive! Please feel free to give us a call any time at 877-841-2320 if you have questions about your interior.

Rated 5 out of 5 stars

Good Choice

Product quality and fit

June 12, 2025
Katzkin logo

Reply from Katzkin

Hi! Thank you for writing a review. We’re delighted to hear you’re happy with your Katzkin interior and we hope it helps you love your drive! Please feel free to give us a call any time at 877-841-2320 if you have questions about your interior.

Rated 5 out of 5 stars

22 Ram 1500

Feels and smells like a whole new truck again. Great fit. Great quality. Factory, if not better than finish. 100% satisfied.

June 9, 2025
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Reply from Katzkin

Hi Oscar! Thank you for writing a review. We’re delighted to hear you’re happy with your Katzkin interior and we hope it helps you love your drive! Please feel free to give us a call any time at 877-841-2320 if you have questions about your interior.

Rated 4 out of 5 stars

We loved our leather seats for the…

We loved our leather seats for the first year but in year two just after our warranty expired the back seat developed a crack in one side and now the other seat has split as well. The seats are now uncomfortable to sit on and so I have duct tape on my three year old car. (Update) Katzkin reached out to us about our plight, we sent in photos of the leather coming apart at the seams and they honored their warranty with it being less than 3 years, even though we were over the mile threshold and replaced our middle row that was falling apart. We truly appreciate them working to correct a bad situation. Kudos to Katzkin on this one.

June 4, 2025
Unprompted review
Katzkin logo

Reply from Katzkin

Hi Clif! We’re sorry to hear about this experience and would like to address the issue you’re having. Our interiors have a 3-year/36,000 mile warranty on them. Could you please give us a call any time at 877-841-2320? Thank you and we look forward to finding a solution.

Rated 5 out of 5 stars

A Great product at a great price

A Great product. The installation was excellent, which is a testimony to the quality and craftmanship on the part of Katzkins. Got exactly what I wanted. Very easy to work with staffing, even with a last minute change on my part. Custom with factory quality for a third the price. Will certainly do business with again.

June 5, 2025
Unprompted review
Katzkin logo

Reply from Katzkin

Hi! Thank you for writing a review. We’re delighted to hear you’re happy with your Katzkin interior and we hope it helps you love your drive! Please feel free to give us a call any time at 877-841-2320 if you have questions about your interior.

Rated 5 out of 5 stars

From start to finish ROY and Dynamic…

From start to finish ROY and Dynamic Audio, in Virginia Beach knocked this project out of the park. Very easy to deal with awesome customer service at a very affordable price. Love you, ROY.

June 3, 2025
Unprompted review
Katzkin logo

Reply from Katzkin

Hi Claude! Thank you for writing a review. We’re delighted to hear you’re happy with your Katzkin interior and that you had a great time working with Roy :) Please feel free to give us a call any time at 877-841-2320 if you have questions about your interior.

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