Had great problems with an unreliable BT internet connection for several months and dreadful interruptions in the last few days. Arrived home and saw an Open Reach van outside the house. Ben Ransome h... See more
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Company details
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Established in 1985 to support the emerging UK cable television market, Kelly Group has diversified to meet the needs of our clients. With over 38 years’ experience and customer service at the heart of our business, Kelly Group is renowned for building networks in collaboration with several major leading telecommunication service providers, delivering innovative multi-functional solutions - connecting people globally. Working across several industries including telecommunications, rail, metro, highways and fleet, and energy, Kelly Group operates nationally with 40+ operational centres and delivers a full suite of services. From the initial planning, design, notification through to installation, final commissioning and maintenance of networks, Kelly Group delivers a ‘one-stop solution’ to meet the needs of our clients and their customers.
Contact info
United Kingdom
- 02084240909
- trustpilot@kelly.co.uk
- www.kelly.co.uk
Great service today from Andrew…
Great service today from Andrew Tomlinson 😊 After ongoing problems with my WiFi service Andrew solved these quickly and efficiently.
Hossain did a great job!
Normunds
Normunds. What a great guy. He delivered a 5* service. There was no WIFI at all to the rental property I have just moved into, which I didn't know. Infact, there were no wires behind the socket for the Openreach/BT line at all which is why my new SKY Broadband box wouldn't work. Normunds was at my property for over 2 hours and moved my connection point to the lounge and did a very tidy job inside and out with new wiring. Top, top job and a superb employee for the company. John
Hussain he was amazing outstanding…
Hussain he was amazing outstanding work. Thank u so much
Abdul came today fixed my internet was…
Abdul came today fixed my internet was very quick easy, professional and reliable back and running in no time!!
Great service from Kelly group
Great service from Kelly group, especially Andrew who attended our home, very polite and professional, arrived prompt too.
Charlie Shoesmith did a brilliant job…
Charlie Shoesmith did a brilliant job getting us back up and running with our internet. Thank you Charlie!
Thanks Ben Ransome broadband now fixed…
Thanks Ben Ransome broadband now fixed 👍 🙌
Brilliant Engineer
Your Engineer, Andrew Tomlinson, was brilliant! He was courteous, friendly, very professional & explained everything to me!
Charlie Shoesmith did a great job
Charlie Shoesmith did a great job, very pleasant and efficient
Actually rang me to let me know what…
Actually rang me to let me know what was happening.
Hossain
Hossain. Was a very helpful and very quick at fixing my broadband. He was really polite and his customer service was excellent. I was very happy with his service.
Great installation by Reside
Big shoutout to Reside. His installation was very neat and tidy, he asked me where I would like components mounted in my property, and on top of this, was very nice to chat with whilst he worked. My new internet is working perfectly. Big thanks to him for his great work.
Great engineer
The engineer arrived on time and was very polite and helpful. He checked multiple things to ensure he found the cause of the problem with our broadband and explained clearly what was wrong and what he'd done to rectify it. We were reassured and Charlie said we could contact him if we had any further problems. Very impressed with the service he gave us.
Hossain
Hossain - service is excellent and also behaviour were also good.
Hussain is so efficient and very…
Hussain is so efficient and very helpful, he knows what he is doing and very respectful.
Hossain was very professional and…
Hossain was very professional and helpful during the service
Absolutely spot on fixed my broadband…
Absolutely spot on fixed my broadband problem straight away top quality highly respected 5* cheers bud
Engineers name is Andrew tomlinson
Abdul quickly solved an issue caused by…
Abdul quickly solved an issue caused by another engineer
Normunds knowledge was outstanding.
Normunds knowledge was outstanding he was able to explain in plain english exactly how the system worked and why people can have issues. To conclude he is the best engineer we have ever had in our home.
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