Kelz0r.dk Reviews 2,366

TrustScore 3.5 out of 5

3.6

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Rated 5 out of 5 stars

Purchased a deck from the them at a very good price, being sold through CardMarket. The purchase was simple, no issues with payment and the item arrived sooner than expected. Everything went well and... See more

Rated 1 out of 5 stars

I've attempted to order from them thrice, all three times the items that I ordered, which were shown to be "in stock" turned out to not be in stock. The items that I ordered, despite one being well ov... See more

Company replied

Rated 3 out of 5 stars

Used to love them and got all my pokemon stuff from them at MSRP. Scalping has taken off, their prices are almost double MSRP now & it's impossible to even get hands on product.

Company replied

Rated 5 out of 5 stars

Ordered an out of print arkham box. It arrived in perfect shape within the time they estimated. They also have the fastest customer service I ever experienced.

Company details

  1. Hobby Store

Written by the company

Kelz0r.dk - Magic Cards - Yugioh kort, WoW TCG, Rollespil & Brætspil.


Contact info

3.6

Average

TrustScore 3.5 out of 5

2K reviews

5-star
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1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Replied to 98% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Journey Together Booster Box

I pre-ordered a Pokémon booster box off of Cardmarket, and it arrived safe and sound with no issues! It was still sealed, as the original product should be.

April 2, 2025
Unprompted review
Rated 5 out of 5 stars

Delivery service and condition of the package

I ordered the book on Friday and the following Monday it was already on the way. Arrived in a week (in Ireland! where I live) in perfect condition (packed in an optimal way).
They' ve always replied quickly to my questions, cannot recommend this page enough :)

March 24, 2025
Unprompted review
Rated 5 out of 5 stars

Pokemon cards very good :)

Ordered pokemon cards from them trough cardmarket and they were quick to react when i had a question and it was shipped fairly quick. and nothing wrong with products.

November 14, 2024
Unprompted review
Rated 5 out of 5 stars

Pokemon pre order

Pokemon pre order, a bit late due to issue with prismatic évolutions printing, but I got ALL my order as soon as it was available, excellent package, fast delivery, excellent price. I strongly recommend this seller!

March 14, 2025
Unprompted review
Rated 5 out of 5 stars

Great seller!

I bought stacking mini tins on cardmarket from this seller. Great experience! Safe package, fast delivery and a professional seller who gives updates in detail. I highly recommend this seller.

March 13, 2025
Unprompted review
Rated 5 out of 5 stars

Pokemon

Ordered 2 Elite Trainer boxes at still a very good price.
Package was in perfect state!
Will gladly order again.

March 8, 2025
Unprompted review
Rated 1 out of 5 stars

Do not order they are scammers

Ordered from them and it's been nothing but issues and refunds and chargebacks for no reason or explanation.

I just cant stress enough that it's a 100% scam and most of the bad reviews here have the exact same issue as me, customer support is horrible to talk to and feels like they just want your money even for canceled items.

Never buy from them they will rry their best to scam you and make you confused through tons of emails.

Will never buy from this store again.

January 9, 2025
Unprompted review
Kelz0r.dk logo

Reply from Kelz0r.dk

Greetings.

We are sorry to hear that you feel that you have had a negative experience shopping with us.

Given that your only provided name is "Customer" and that you have refused to provide any sort of information that could help us identify what might have occurred, sadly we cannot comment on what might have happened, nor can we confirm that you have shopped with us at all.

We have been in the business for many years and have never at any point done anything remotely worth of being called a "scam" - we have tens of thousands of happy customers and we ship out tons of products every day, so we do not understand what might have driven you to write a review such as this.

If an order is canceled, the payment reservation for the order is canceled as well; if a single item is removed from an order, you only end up paying for the updated order total without the removed item.

If you have indeed purchased from us, we highly encourage you to send us an email about the get things sorted out.

Rated 2 out of 5 stars

They are happy to make a sale but …

They are happy to make a sale but if the product is going up in price due to high demand they will claim its sold out only to sell it weeks later at a higher price. This happened to me 3 different times now i shop elsewhere, Very shady practices from Kelzor.

and in response to the damage control reply typical from bad reviews. You had plenty of the items purchased in stock at the time of the purchase . I was told the product was discontinued and it was no longer available from distributors and 2 weeks later you are selling the same items you cancelled at a much higher price . and yes they are now available to purchase from your site. Shady practices from a shady seller

February 1, 2025
Unprompted review
Kelz0r.dk logo

Reply from Kelz0r.dk

Greetings.

We are sorry to hear that you feel you have had a negative experience shopping with us.

However, what you are describing is simply untrue.

If we have a product in stock locally, and we receive an order for it, we ship the product. The only exception is for products that are subject to allocation or limited quantities. If a product is not in stock locally, however, there is a certain risk that it might be sold out.

You have shared information about an order you have placed on Cardmarket, for products that ended up awaiting a shipment from a supplier due to our local stock running out.
Sadly that shipment was delayed, meaning that your order ended up being canceled by Cardmarket - we did not choose to cancel your order.

We do indeed adjust our prices as time goes on, to reflect new prices from suppliers that offer products to us, as old stock runs out.
However, this doesn't affect pricing in existing orders - if you had placed an order on our own webstore, you would still have received the full quantity at the same price you had paid.

If you place an order for something that is in high demand, there is a high risk that other people do so as well. This means a higher risk of an item selling out if it is indeed in high demand.

We would recommend placing an order on our own webstore in the future in order to avoid the cancellation that you sadly encountered in this case.

Rated 5 out of 5 stars

Friendly and Fast

They were very helpful and friendly, answering all of my questions to help my purchase. Shipping was very affordable and fast as well. I would definitely shop from there again.

February 10, 2025
Unprompted review
Rated 5 out of 5 stars

Amazing European Pokémon seller

Ordered from them 3 times on Cardmarket and everytime it was perfect. My products arrived in the described conditions with excellent packaging. Can absolutely reccomend buying from them if you're in Europe.

January 27, 2025
Unprompted review

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