placed the order on 14th Jan, the next day I received an email saying it was out of stock. they would order the floor boards immediately and the delivery will take one week. one week later I was to... See more
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See what reviewers are saying
Luke was really helpful with my order, arrived when he said and in perfect condition. Driver was super helpful unloading and really nice guy. I purchased 21 SQ MTR of the Khars Unico distressed floori... See more
Having placed previous orders I have always found that their service has been reliable and competitive. With respect to support, upon receipt of my last order I found one of the doors was marked! Cont... See more
Excellent service throughout. Always kept us informed of progress and of any supply chain issues. Also gave helpful advice on the installation of the Kahrs flooring. Will use them again. Colin Moors... See more
Company details
Contact info
Offices 10 & 12, Evans Business Centre, Earls Road Industrial Estate, FK3 8UU, Grangemouth
- 01324 492743
- webteam@kensyard.co.uk
- www.kensyard.co.uk
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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One door was changed 5 times due to …
One door was changed 5 times due to being delivered damaged. One door was not took away so left for us to dispose of. Not once was offered any discount for the inconvenience of waiting in five times for one door. Completely unbelievable
Fantastic Service and great advice
Fantastic Service and great advice on door furniture
Really good to deal with
Excellent quality and brilliant service
Good service and prices and easy to get …
Good service and prices and easy to get through to Customer service. Decent delivery contractors also
good value easy collection.Well pleased
As always very good service!
Very helpful and quick delivery
Very helpful and quick delivery, thank you
previously paid 30% more for identical …
previously paid 30% more for identical wood flooring. delivery spot on. Service excellent, including product advice.
Great Turnaround time,I also requested …
Great Turnaround time,I also requested a particular shade of Timber which they provided at no extra cost , really impressive company.
Quality was good
Quality was good, but instructions were not clear enough
Great advice and service
Great advice and service. Good value as well.
We contacted Ken's Yard for an urgent delivery...
We contacted Ken's Yard for an urgent delivery for Kahrs Wood Flooring. Luke was absolutely amazing - he understood our predicament and stepped in to help us meet our requirements. Not only did he do this but Luke exceeded our expectations delivering our order within 48 hours. Ken's Yard is competitive on price - much better than the John Lewis quote. Truly amazing. Very pleased. Will pay forward this great service to our friends and colleagues.
Great price, great service
Best price I could find for what I was looking for - delivered next working day as advertised. All boxes in perfect condition on arrival. Very happy with the service.
Excellent service
Excellent service, product, brilliant communication and very responsive staff. Would highly recommend!
Fantastic customer service
Fantastic customer service. Had a query about the branding on my Kährs flooring and Luke was right on the case - had an email forwarded to me the next day from Kährs UK office assuring me I had the right product. The best price I could find on the flooring that I wanted and always someone at the end of the phone to help (I also had a question about installation that Luke totally resolved for me). Highly recommended.
Kens Yard ..... my order experience
John Lewis 4 weeks, CarpetRight 2 weeks but Kens Yard NEXT DAY for the same Kahrs wood flooring.
The icing on the cake ..... it was 20% cheaper.
Excellent service ! ! !
Great communication and overall …
Great communication and overall service. Would highly recommend to anyone.
very good service and product
Good dealings with this company
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