The person came quickly .. I am elderly and alone and did not have luxury of comparison. i was guttural in that he did make a good attempt to use the existing lock and asked me if i was happy befor... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
It's a bank holiday Monday and I reached out for an emergency call out. The locksmith arrived immediately said he'd have to drill through the lock. On the phone I explained that the lock wa... See more
I was locked out of the house called them and they said 1 hr some1 will come and open the door, within 1 hr Aleks was at my door he drilled the lock to open the door, was pleased to get back in my hou... See more
Called out via website. Subcontractor went to the wrong address (his error), yelled at me over the phone. Eventually arrived at my address, speeding in his car as he was angry; his tires even screeche... See more
Company details
Written by the company
Lock Repairs & Replacements Has your lock come away from the door? Is your safe not locking or opening? Do you need to reset or upgrade your safe’s lock or recode your code lock? Has your main entrance key gone missing? Broken or jammed locks? Does your malfunctioning electronic lock need repairing? Keys247 can provide the help you need, as soon as you need it. 24H Locksmiths LTD offers lock repairs and replacements around the clock. Our 24-hour emergency service will assist you in the event of lost keys or attempted burglary or post break-in. We provide lock repair and replacements for all types of doors, windows, safes, garages, shutters, cabinets and more.
Contact info
158 Uxbridge Road, W13 8SB, London, United Kingdom
- +4402081031138
- office@24hrslocksmith.co.uk
- www.keys247.co.uk
2.8
Average
2K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 8% of negative reviews
Typically replies within 1 week
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Istavan was very professional and…
Istavan was very professional and arrived in a timely manner. He communicated what needed to be done and got my inside my house
All around professional service and was willing to negotiate the price.
November 21, 2024
Unprompted review
Reply from 24H Locksmiths LTD
Thank you for your kind words, Matt! We're delighted to hear that Istavan provided you with professional and timely service. Clear communication and ensuring you're comfortable with the process are top priorities for us. It's great to know that he was also flexible in discussing pricing to meet your needs. If you ever require assistance in the future, we’ll be here to help! 😊
Best regards,
Customer Support
Locksmiths LTD - AAA+ service
I needed a front door security lock removed and replaced. Mike was prompt and maintained clear communication throughout the process, finishing the job to beyond a professional standard. I will definitely be recommending and use again without hesitation.
November 21, 2024
Unprompted review
Reply from 24H Locksmiths LTD
Thank you, Mr. O, for your fantastic review! We're thrilled to hear that Mike provided you with prompt and professional service, going above and beyond to ensure the job was completed to the highest standard. Clear communication and quality workmanship are what we strive for, and it’s wonderful to know we hit the mark. We truly appreciate your recommendation and look forward to assisting you again in the future! 🚪🔑
Best regards,
Customer Support
Very prompt and friendly
Very prompt, friendly, and efficient by Bobby. Thanks for the rescue!
November 15, 2024
Unprompted review
Reply from 24H Locksmiths LTD
Thank you for your kind words, Nick! We're delighted that Bobby was able to assist you promptly and with a friendly, efficient service. Your satisfaction is our priority, and we're always here to help whenever you need us. 😊🔑
Best regards,
Customer Support
I can't recommend James enough for any…
I can't recommend James enough for any locksmith work! We’d just moved into a new place and needed four locks changed—on the patio door, back door, front door, and porch door. James was fantastic, offering us a variety of options and price points right when he came out. He quickly set up a time to do the work, and on the day, he not only swapped out all the locks but also fixed a misaligned locking mechanism and even opened an internal door we didn’t have a key for. Just outstanding service from start to finish!
November 1, 2024
Reply from 24H Locksmiths LTD
Dear Madalyn,
Thank you so much for sharing your experience! It’s wonderful to hear that James made the process so smooth for you, especially after just moving into a new place. We’re glad he could provide options that worked for you and go the extra mile with those additional fixes. Your recommendation means a lot, and we’re thrilled to know you felt well taken care of from start to finish!
Best,
Customer Support
Arrived quickly
Arrived quickly, job completed in no time. All together great service.
November 9, 2024
Unprompted review
Reply from 24H Locksmiths LTD
Dear Ashley,
Thank you for your feedback! We're delighted to hear that our team arrived quickly and got the job done in no time. Providing fast, efficient service is what we’re all about. Don’t hesitate to reach out if you need us again!
Best,
Customer Support
Very friendly and speedy service
Very friendly and speedy service after our lock broke late at night - was able to call up at 11pm for an 8am call out!
November 6, 2024
Unprompted review
Reply from 24H Locksmiths LTD
Dear Jess,
Thank you for sharing your experience! We're glad we could provide friendly and prompt assistance, especially in an urgent situation. It’s great to hear that we were able to arrange an early call-out right when you needed it. Don’t hesitate to reach out anytime—we’re here 24/7!
Best regards,
Customer Support
I was highly satisfied with the…
I was highly satisfied with the engineer’s service. He demonstrated strong technical expertise, communicated effectively, and delivered reliable, high-quality work on time. His proactive approach and professionalism made the experience smooth and successful.
November 5, 2024
Unprompted review
Reply from 24H Locksmiths LTD
Thank you for sharing such positive feedback! We're delighted to hear that our engineer’s technical expertise, communication, and professionalism made for a smooth and successful experience. Providing reliable, high-quality service is our top priority, and it's wonderful to know we met your expectations.
We appreciate your trust in us and look forward to assisting you again in the future!
Best regards,
Customer Support
Alex was an absolute lifesaver
Alex was an absolute lifesaver! He was incredibly helpful, knew exactly what he was doing, and got me back into my apartment in no time. Fingers crossed I don’t get locked out again, but if it happens, I’d definitely call him back!
September 11, 2024
Reply from 24H Locksmiths LTD
Dear Jasmin,
Thank you for your fantastic review! We're so glad Alex could be there to help when you needed it most. It's great to hear he got you back inside quickly and smoothly. We’ll keep our fingers crossed that you won’t be locked out again, but if it does happen, we’ll be ready to assist!
Best regards,
Customer Support
Fast
Fast, efficient service. More expensive than expected, but the locksmith explained why beforehand… I guess that’s just what these things cost.
October 31, 2024
Unprompted review
Reply from 24H Locksmiths LTD
Hi Becky,
Thank you for your feedback! We’re glad to hear you found the service fast and efficient. We understand that locksmith services can sometimes be more costly than expected, but we’re happy our locksmith took the time to explain everything beforehand.
We’re here whenever you need us—thank you again for choosing us
I lost my keys early evening yesterday…
I lost my keys early evening yesterday went on google and found 24h locksmiths Ltd gave them a call the give a very fair and reasonable price and where also at my property within 20 mins very happy with the service the provide would defo recommend and use in the future thanks again
October 26, 2024
Unprompted review
Reply from 24H Locksmiths LTD
Hi Jamie,
Thank you for your kind words! We’re glad we could assist quickly and that you found our pricing fair. It’s great to know you were happy with the service, and we truly appreciate your recommendation. Don’t hesitate to reach out if you ever need us again!
Thanks again
Really quick even at 1am
Locksmith was with me within 20 minutes after 1am and I was in my house in another 5 mins! Super quick service and the guy who did it was lovely too.
October 25, 2024
Unprompted review
Reply from 24H Locksmiths LTD
Hi Sarah,
Thank you for sharing your experience! We’re thrilled we could help you get back inside so quickly, especially at such a late hour. It’s great to hear that our locksmith provided friendly service, too. We're here anytime you need us!
Best
Ruben was great!
Ruben was great! Super fast, professional, knowledgeable, fun to talk with. Highly recommend
October 21, 2024
Unprompted review
Reply from 24H Locksmiths LTD
Hi Nick,
Thanks so much for the fantastic review! We're delighted to hear Ruben made the experience quick and enjoyable with his expertise and friendly approach. We’ll be sure to pass along your kind words to him.
Thank you for recommending us!
The engineer was professional
The engineer was professional, efficient, and knowledgeable, and the issue was resolved quickly.
As for specific comments, I appreciated the clear communication and the promptness in arriving on time. Keep up the great work!
October 18, 2024
Unprompted review
Reply from 24H Locksmiths LTD
Thank you for your feedback, Oleh! We're so glad to hear that you had a positive experience with our engineer. Professionalism, efficiency, and clear communication are top priorities for us, and it's fantastic to know we delivered. We appreciate your support and will continue striving for excellence!
Kind regards,
Customer Service
Very responsive and very fast.
The engineer was very responsive and right on time. He was very polite and finished his job very quickly.
October 14, 2024
Unprompted review
Reply from 24H Locksmiths LTD
Hi Zenis,
Thank you for your review! We're glad to hear that our engineer was responsive, punctual, and polite. It’s always our goal to provide fast and efficient service, and we’re happy you had a positive experience.
Kind regards,
Customer Service
The locksmith turned up he was very…
The locksmith turned up he was very profesional and knew what he was talking about and i am happy with the work
October 15, 2024
Unprompted review
Reply from 24H Locksmiths LTD
Hi Jondean,
Thank you for your review! We're really glad to hear that our locksmith arrived promptly and impressed you with his professionalism and expertise. Your satisfaction means a lot to us, and we're happy you're pleased with the work done.
Kind regards,
Customer Service
Very fast turnaround!
Very fast turnaround! And lovely service, would highly recommend
October 13, 2024
Unprompted review
Reply from 24H Locksmiths LTD
Thank you, Bethany! We're so glad to hear you had a great experience with our service. Speed and friendliness are what we aim for, so it's great to know we hit the mark! We really appreciate your recommendation.
Best regards,
Customer Support
stars for the politeness the promptness...
5 stars for the politeness the promptness and the work carried out by Claude.Professional and Friendly. Thank you so much.
September 24, 2024
Unprompted review
Reply from 24H Locksmiths LTD
Dear Ethan,
Thank you so much for your kind words! We're thrilled to hear that Claude provided you with a professional and friendly service. Your recognition of his politeness, promptness, and quality of work means a lot to us. We’ll be sure to pass along your compliments to him.
If you ever need assistance again, don’t hesitate to reach out!
Best regards,
Customer Support
Amazing service
Amazing service. Went above and beyond to help me in emergency!
October 12, 2024
Unprompted review
Reply from 24H Locksmiths LTD
Dear Joe,
Thank you for your amazing review! We're so pleased to hear that we were able to help you during an emergency and go above and beyond your expectations. It’s always our goal to provide the best possible service, especially in urgent situations.
If you ever need us again, don’t hesitate to reach out!
Best regards,
Customer Support
Amazing experience
Amazing experience. Solved the problem within seconds and good customer service
October 4, 2024
Unprompted review
Reply from 24H Locksmiths LTD
Thank you so much for your feedback! We're thrilled to hear you had an amazing experience and that the problem was solved quickly. Providing great customer service is always our top priority, and we’re glad we could help!
Best regards,
Customer Support
Thank you Mike
Thank you, Mike. He arrived promptly, communicated effectively, and completed the job in just a few minutes.
October 3, 2024
Unprompted review
Reply from 24H Locksmiths LTD
Thank you, Maximilian, for sharing your experience! We're delighted to hear that Mike provided prompt service and communicated clearly while completing the job quickly. We'll be sure to pass along your kind words!
Best regards,
Customer Support
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