Kfurniture Reviews 

287
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 117 reviews, reviewers overwhelmingly had a truly great experience with this company, consistently noting exceptional treatment and high satisfaction. Customers frequently praise the store staff for being exceptionally helpful, very friendly, and patient during the entire furniture selection process. Consumers also highlight the prompt, highly professional delivery and efficient home assembly services provided by the polite and careful team. Some reviewers were not happy with the overall product quality, citing issues like unexpected material damage and quite frustrating delivery delays. Additionally, people mentioned experiencing significant difficulties getting adequate customer support when trying to resolve formal complaints about their recent orders.

What people talk about most

Staff

Customers consistently note positive experiences with staff, highlighting helpful and professional service.... See more

Service

Reviewers highlight positive aspects of service, frequently describing teams as polite, professional, and... See more

Delivery service

Consumers find delivery_service to be positive, highlighting efficient and careful handling by staff.... See more

Product

People report positive experiences with product, highlighting good quality items and excellent furniture.... See more

Customer service

Clients share positive opinions on customer_service, noting enthusiastic and helpful staff members who... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I purchased a bed and a sofa from this store, and I couldn’t be happier with the experience. The quality of both pieces is excellent — the bed is sturdy, comfortable, and well-made, and the sofa is st... See more

Rated 5 out of 5 stars

We entered just to have a look and was so pleased to see the furniture and everything was pocket friendly. Adnan was really nice and attentive. Gave us clear ideas of rates and discounts and also a... See more

Rated 5 out of 5 stars

Nav and Gabi delivered our two 3 seater with utmost care. And assembled it professionally. They where very polite and took care of our carpets, etc...

Rated 5 out of 5 stars

So pleased with the service that I received today at K.Furniture. Adnan was an absolute pleasure to deal with, I definitely would recommend these guys 👍🏻


Company details

  1. Furniture Store

Written by the company

K Furniture is a family-owned furniture retailer dedicated to bringing quality, style, comfort and exceptional value to homes across London and beyond. With our showrooms and online store, we offer a wide range of furniture for bedrooms, living rooms, dining spaces and more, combining timeless designs with modern trends. We work closely with trusted manufacturers, designers and skilled craftsmen to source high-quality furniture at competitive prices. By buying directly and reducing unnecessary middleman costs, we are able to pass genuine savings on to our customers without compromising on quality or service. Our collection includes stylish sofas, beds, wardrobes, mattresses, dining sets, coffee tables, TV units and other furniture for every room in the home. We also take pride in our Italian-inspired designs and carefully selected materials, including premium leather crafted by skilled Italian artisans. At K Furniture, our customers are at the heart of everything we do. From helping you choose the right furniture in our showrooms to arranging delivery and installation, our experienced team is committed to providing a friendly, professional and reliable service. We believe buying furniture should be an enjoyable and stress-free experience. That is why we aim to combine excellent products, competitive prices and dedicated customer support to help you create a home that is both beautiful and comfortable. Whether you are furnishing a single room or your entire home, K Furniture is here to help you find quality furniture at a price you can feel confident about.


Contact info

4.8

Excellent

TrustScore 5 out of 5

287 reviews

5-star
4-star
3-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 66% of negative reviews

Typically replies within 1 week

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4.8

All reviews

(287)

116 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Absolutely fantastic experience with my…

Absolutely fantastic experience with my delivery . Men were so efficient and polite . I am so pleased with my sofas , and will 100% be buying from this company again . Very high standard of communication. Thank you so much Gabi and Nav for your kindness and putting my sofas together so professionally.

June 2, 2026
Unprompted review
Kfurniture logo

Reply from Kfurniture

Thank you for your fantastic review! We’re delighted you’re so pleased with your sofas and the delivery and assembly service. We really appreciate your kind words and look forward to serving you again. 😊

Kind regards,
K Furniture Team

Rated 5 out of 5 stars

Excellent customer service from Adnan

Excellent customer service from Adnan! Thank you so much for your patience :)

May 30, 2026
Unprompted review
Kfurniture logo

Reply from Kfurniture

Thank you for your lovely review! We’re delighted you were happy with the customer service and really appreciate your kind words. 😊

Kind regards,
K Furniture Team

Rated 5 out of 5 stars

Fitting service is very nice

Fitting service is very nice. Delivered on time. Very tyde. Nav & Gabi did fantastic work. Thank you.

May 30, 2026
Unprompted review
Kfurniture logo

Reply from Kfurniture

Thank you for your lovely review! We’re delighted you were happy with the fitting service, on-time delivery and quality of work. We really appreciate your feedback. 😊

Kind regards,
K Furniture Team

Rated 5 out of 5 stars

Thanks

Thanks . They are quick and helpfully

May 29, 2026
Unprompted review
Kfurniture logo

Reply from Kfurniture

Thank you for your kind review! We’re delighted you found our team quick and helpful. We really appreciate your feedback. 😊

Kind regards,
K Furniture Team

Rated 5 out of 5 stars

Nav and Gabi assembled my table and…

Nav and Gabi assembled my table and explained how to open and close .
Absolutely satisfied with services . Thank you so much for your services.

May 29, 2026
Unprompted review
Kfurniture logo

Reply from Kfurniture

Thank you for your lovely review! We’re delighted you’re completely satisfied with the assembly service. We really appreciate your feedback and support. 😊

Kind regards,
K Furniture Team

Rated 5 out of 5 stars

Nav came to fix our wardrobe

Nav came to fix our wardrobe! Very professional and courteous! Would highly recommend his service.

May 28, 2026
Unprompted review
Kfurniture logo

Reply from Kfurniture

Thank you for your kind review! We’re delighted you were happy with the professional and courteous service. We really appreciate your recommendation. 😊

Kind regards,
K Furniture Team

Rated 5 out of 5 stars

Excellent delivery time

Excellent delivery time. THANK YOU NAV.

May 28, 2026
Unprompted review
Kfurniture logo

Reply from Kfurniture

Thank you for your kind review! We’re delighted you were happy with the delivery time. We really appreciate your feedback. 😊

Kind regards,
K Furniture Team

Rated 5 out of 5 stars

Mr Nav was extremely helpful very kind…

Mr Nav was extremely helpful very kind man excellent customer service

May 28, 2026
Unprompted review
Kfurniture logo

Reply from Kfurniture

Thank you for your lovely review! We’re delighted you were happy with the helpful and friendly customer service. We really appreciate your kind words. 😊

Kind regards,
K Furniture Team

Rated 5 out of 5 stars

Had an excellent delivery service

Had an excellent delivery service. It was done by Nav. Very polite and punctual. Thank you for your service and wpuld recommend the same to all.

May 28, 2026
Unprompted review
Kfurniture logo

Reply from Kfurniture

Thank you for your wonderful review! We’re delighted you were happy with the polite and punctual delivery service. We really appreciate your recommendation. 😊

Kind regards,
K Furniture Team

Rated 5 out of 5 stars

Very helpful

Very helpful. Nav and Gabi were trully proffessional.

May 27, 2026
Unprompted review
Kfurniture logo

Reply from Kfurniture

Thank you for your kind review! We’re delighted you found our team helpful and professional. We really appreciate your feedback. 😊

Kind regards,
K Furniture Team

Rated 5 out of 5 stars

Gabi and Nav did a terrific job today

Gabi and Nav did a terrific job today, delivering and assembling everything for me.

May 27, 2026
Unprompted review
Kfurniture logo

Reply from Kfurniture

Thank you for your lovely review! We’re delighted you were happy with the delivery and assembly service. We really appreciate your feedback. 😊

Kind regards,
K Furniture Team

Rated 5 out of 5 stars

Adnan was great all around- patient and…

Adnan was great all around- patient and detailed orientated. Would always ask for him when visiting this store real attention to detail.

May 4, 2026
Unprompted review
Kfurniture logo

Reply from Kfurniture

Thank you for your wonderful review! We’re delighted you were happy with the patient and attentive service. We really appreciate your kind words and continued support. 😊

Kind regards,
K Furniture Team

Rated 5 out of 5 stars

Adnan has been great with Service and…

Adnan has been great with Service and the way he dealt our requests.

April 29, 2026
Unprompted review
Kfurniture logo

Reply from Kfurniture

Thank you for your kind review! We’re delighted you were happy with the service and how your requests were handled. We really appreciate your feedback. 😊

Kind regards,
K Furniture Team

Rated 5 out of 5 stars

Very good service from Asad

April 18, 2026
Unprompted review
Kfurniture logo

Reply from Kfurniture

Thank you for your kind review! We’re delighted you were happy with the service and really appreciate your feedback. 😊

Kind regards,
K Furniture Team

Rated 5 out of 5 stars

Extremely satisfied with my purchase

Extremely satisfied with my purchase. Asad was very helpful and professional. Furniture and all goods are great quality, delivered on time and assembled at home efficiently. Highly recommend KFurniture!

April 14, 2026
Unprompted review
Kfurniture logo

Reply from Kfurniture

Thank you for your wonderful review! We’re delighted you’re happy with your purchase, the quality of the furniture, and our delivery and assembly service. We really appreciate your recommendation. 😊

Kind regards,
K Furniture Team

Rated 5 out of 5 stars

Excellent service from rameez

February 27, 2026
Unprompted review
Kfurniture logo

Reply from Kfurniture

Thank you for your kind review! We’re delighted you were happy with the service and really appreciate your feedback. 😊

Kind regards,
K Furniture Team

Rated 5 out of 5 stars

Bought a metal bed with mattress

Bought a metal bed with mattress.
Received excellent customer service from James.Was happy to move mattresses around to my satisfaction.
We definitely recommend a friend.

January 19, 2026
Unprompted review
Kfurniture logo

Reply from Kfurniture

Thank you for your wonderful review! We’re delighted you were happy with the service and your new bed and mattress. We really appreciate your recommendation. 😊

Kind regards,
K Furniture Team

Rated 5 out of 5 stars

Very helpfull and polite

Very helpfull and polite, would recommend speaking to adnan

January 8, 2026
Unprompted review
Kfurniture logo

Reply from Kfurniture

Thank you for your kind review! We’re delighted you were happy with the helpful and polite service. We really appreciate your recommendation. 😊

Kind regards,
K Furniture Team

Rated 1 out of 5 stars

Cheap things at high prices

I bought a Rossini sofa from them which bears a fake name of the original and they misled me, being the frame from China which they didn't even mention, and telling me that the leather is Italian but they didn't show me any proof. The sofa arrived home with writing underneath that it was from China I was shocked by the amount I paid of £2500 for a fake Rosini sofa. Its shop colour was a warm cream which I liked, at home it arrived a dirty grey which I hate the colour grey, I contacted them and showed them a photo of the difference between the shop and home they said the colour was correct and that in the shop there was more and different light and it seemed a different colour!!! Honestly they are liars they have cheap things and sell them as originals. I hope you benefit from the money taken and happiness as much as the fake Rosini grey sofa offers me.

December 9, 2025
Unprompted review

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