Kfurniture Reviews 

287
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 117 reviews, reviewers overwhelmingly had a truly great experience with this company, consistently noting exceptional treatment and high satisfaction. Customers frequently praise the store staff for being exceptionally helpful, very friendly, and patient during the entire furniture selection process. Consumers also highlight the prompt, highly professional delivery and efficient home assembly services provided by the polite and careful team. Some reviewers were not happy with the overall product quality, citing issues like unexpected material damage and quite frustrating delivery delays. Additionally, people mentioned experiencing significant difficulties getting adequate customer support when trying to resolve formal complaints about their recent orders.

What people talk about most

Staff

Customers consistently note positive experiences with staff, highlighting helpful and professional service.... See more

Service

Reviewers highlight positive aspects of service, frequently describing teams as polite, professional, and... See more

Delivery service

Consumers find delivery_service to be positive, highlighting efficient and careful handling by staff.... See more

Product

People report positive experiences with product, highlighting good quality items and excellent furniture.... See more

Customer service

Clients share positive opinions on customer_service, noting enthusiastic and helpful staff members who... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I purchased a bed and a sofa from this store, and I couldn’t be happier with the experience. The quality of both pieces is excellent — the bed is sturdy, comfortable, and well-made, and the sofa is st... See more

Rated 5 out of 5 stars

We entered just to have a look and was so pleased to see the furniture and everything was pocket friendly. Adnan was really nice and attentive. Gave us clear ideas of rates and discounts and also a... See more

Rated 5 out of 5 stars

Nav and Gabi delivered our two 3 seater with utmost care. And assembled it professionally. They where very polite and took care of our carpets, etc...

Rated 5 out of 5 stars

So pleased with the service that I received today at K.Furniture. Adnan was an absolute pleasure to deal with, I definitely would recommend these guys 👍🏻


Company details

  1. Furniture Store

Written by the company

K Furniture is a family-owned furniture retailer dedicated to bringing quality, style, comfort and exceptional value to homes across London and beyond. With our showrooms and online store, we offer a wide range of furniture for bedrooms, living rooms, dining spaces and more, combining timeless designs with modern trends. We work closely with trusted manufacturers, designers and skilled craftsmen to source high-quality furniture at competitive prices. By buying directly and reducing unnecessary middleman costs, we are able to pass genuine savings on to our customers without compromising on quality or service. Our collection includes stylish sofas, beds, wardrobes, mattresses, dining sets, coffee tables, TV units and other furniture for every room in the home. We also take pride in our Italian-inspired designs and carefully selected materials, including premium leather crafted by skilled Italian artisans. At K Furniture, our customers are at the heart of everything we do. From helping you choose the right furniture in our showrooms to arranging delivery and installation, our experienced team is committed to providing a friendly, professional and reliable service. We believe buying furniture should be an enjoyable and stress-free experience. That is why we aim to combine excellent products, competitive prices and dedicated customer support to help you create a home that is both beautiful and comfortable. Whether you are furnishing a single room or your entire home, K Furniture is here to help you find quality furniture at a price you can feel confident about.


Contact info

4.8

Excellent

TrustScore 5 out of 5

287 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 66% of negative reviews

Typically replies within 1 week

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4.8

All reviews

(287)

116 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

The delivery service was excellent

The delivery service was excellent. The men were quick and professional and worked with us to place the furniture where we wanted.

June 23, 2026
Unprompted review
Kfurniture logo

Reply from Kfurniture

Thank you for your lovely review! We’re delighted you were happy with the quick and professional delivery service. We really appreciate your feedback. 😊

Kind regards,
K Furniture Team

Rated 5 out of 5 stars

Amazing customer service by Adnan

June 23, 2026
Unprompted review
Kfurniture logo

Reply from Kfurniture

Thank you for your wonderful review! We’re delighted you were happy with the customer service you received. We really appreciate your feedback. 😊

Kind regards,
K Furniture Team

Rated 5 out of 5 stars

Came to k furniture for a mattress

Came to k furniture for a mattress, spoke to Adnan who recommended me a mattress that suited our needs perfectly. Would recommend coming here

June 23, 2026
Unprompted review
Kfurniture logo

Reply from Kfurniture

Thank you for your lovely review! We’re delighted you found the right mattress for your needs and were happy with the service. We really appreciate your recommendation. 😊

Kind regards,
K Furniture Team

Rated 5 out of 5 stars

Nav & Gabby

Nav & Gabby - helped replaced faulty bed hydraulics and ensured it worked fine. Very friendly and helpful. Came outside hours to ensure the work is completed.

June 20, 2026
Unprompted review
Kfurniture logo

Reply from Kfurniture

Thank you for your lovely review! We’re delighted our team could help resolve the issue and make sure everything was working properly. We really appreciate your kind feedback. 😊

Kind regards,
K Furniture Team

Rated 5 out of 5 stars

Nav & gabi have done an amazing job…

Nav & gabi have done an amazing job when delivering and have been the most polite.

June 20, 2026
Unprompted review
Kfurniture logo

Reply from Kfurniture

Thank you for your lovely review! We’re delighted you were happy with the delivery and our team’s polite service. We really appreciate your feedback. 😊

Kind regards,
K Furniture Team

Rated 5 out of 5 stars

Had 2 sofas and a coffee table…

Had 2 sofas and a coffee table assembled and delivered very quick, reliable and honest work from both nav and gabi, would definitely recommend.

June 20, 2026
Unprompted review
Kfurniture logo

Reply from Kfurniture

Thank you for your fantastic review! We’re delighted you were happy with the quick and reliable delivery and assembly service. We really appreciate your recommendation. 😊

Kind regards,
K Furniture Team

Rated 5 out of 5 stars

Good job God bless them

Good job God bless them

June 19, 2026
Unprompted review
Kfurniture logo

Reply from Kfurniture

Thank you for your kind words! We’re delighted you were happy with the service and really appreciate your support. 😊

Kind regards,
K Furniture Team

Rated 5 out of 5 stars

Great Service

Great Service, will recommend to anyone. Guy's Gabi and Nav came and did a Fabulous Job. 5 Stars.

June 19, 2026
Unprompted review
Kfurniture logo

Reply from Kfurniture

Thank you for your fantastic review! We’re delighted you were happy with the service and really appreciate your 5-star recommendation. ⭐️

Kind regards,
K Furniture Team

Rated 5 out of 5 stars

I am writing to thank Nav for his…

I am writing to thank Nav for his outstanding support and work he is doing. He is so patient and tolerant. He help me so much and I was not expecting that. Thank you. Satisfied costumer.

June 18, 2026
Unprompted review
Kfurniture logo

Reply from Kfurniture

Thank you for your wonderful review! We’re delighted you were so happy with the support and service you received. Your kind words and satisfaction mean a lot to us. 😊

Kind regards,
K Furniture Team

Rated 5 out of 5 stars

Very quick fast delievrry of my table

Very quick fast delievrry of my table
Very friendly
Thankyou

June 16, 2026
Unprompted review
Kfurniture logo

Reply from Kfurniture

Thank you for your kind review! We’re delighted you were happy with the quick delivery and friendly service. 😊

Kind regards,
K Furniture Team

Rated 5 out of 5 stars

Very good service

Very good service, quick and friendly

June 16, 2026
Unprompted review
Kfurniture logo

Reply from Kfurniture

Thank you for your kind review! We’re delighted you were happy with our quick and friendly service. 😊

Kind regards,
K Furniture Team

Rated 5 out of 5 stars

I am happy with the service and will…

I am happy with the service and will recommend to anyone to use this service.

June 16, 2026
Unprompted review
Kfurniture logo

Reply from Kfurniture

Thank you for your kind review! We’re delighted you’re happy with our service and really appreciate your recommendation. 😊

Kind regards,
K Furniture Team

Rated 5 out of 5 stars

Staff were helpful despite a difficult…

Staff were helpful despite a difficult stair ways to manouver

June 16, 2026
Unprompted review
Kfurniture logo

Reply from Kfurniture

Thank you for your kind review! We’re glad our team could help despite the difficult stairs and ensure everything was handled smoothly. 😊

Kind regards,
K Furniture Team

Rated 5 out of 5 stars

Nav and Gabi have been great

Nav and Gabi have been great, did a good job of delivering and assembling the bed

June 13, 2026
Unprompted review
Kfurniture logo

Reply from Kfurniture

Thank you for your kind review! We’re delighted you were happy with the delivery and bed assembly. We really appreciate your feedback. 😊

Kind regards,
K Furniture Team

Rated 5 out of 5 stars

It was good and meets my standard as…

It was good and meets my standard as requested

June 13, 2026
Unprompted review
Kfurniture logo

Reply from Kfurniture

Thank you for your kind review! We’re delighted the service met your expectations and standards. We really appreciate your feedback. 😊

Kind regards,
K Furniture Team

Rated 5 out of 5 stars

Nav and gabi were very professional and…

Nav and gabi were very professional and have sorted out the issues with the wardrobe doors. Thank you very much !

June 10, 2026
Unprompted review
Kfurniture logo

Reply from Kfurniture

Thank you for your kind review! We’re delighted our team could resolve the issue with your wardrobe doors and provide professional service. We really appreciate your feedback. 😊

Kind regards,
K Furniture Team

Rated 5 out of 5 stars

Excellent service from Adnan

Excellent service from Adnan. Thank you. A happy customer

June 10, 2026
Unprompted review
Kfurniture logo

Reply from Kfurniture

Thank you for your kind review! We’re delighted you were happy with the service and really appreciate your feedback. 😊

Kind regards,
K Furniture Team

Rated 5 out of 5 stars

Excellent service

Excellent service
Highly recomend

June 10, 2026
Unprompted review
Kfurniture logo

Reply from Kfurniture

Thank you for your kind review! We’re delighted you were happy with our service and really appreciate your recommendation. 😊

Kind regards,
K Furniture Team

Rated 5 out of 5 stars

Great customer service the sales person…

Great customer service the sales person to the delivery guys were extremely helpful. My elderly Mother has been a customer for many years and is always pleased with good mannerisms and services Thank you

June 5, 2026
Unprompted review
Kfurniture logo

Reply from Kfurniture

Thank you for your wonderful review! We’re delighted to hear that your mother has enjoyed our service over the years. We really appreciate her continued support and your kind words about our team. 😊

Kind regards,
K Furniture Team

Rated 5 out of 5 stars

Gabi and Nav did a fantastic job…

Gabi and Nav did a fantastic job delivering and singling the furniture. They were very professional and friendly as well so the money was well spent.

June 4, 2026
Unprompted review
Kfurniture logo

Reply from Kfurniture

Thank you for your fantastic review! We’re delighted you were happy with the delivery and installation service. We really appreciate your kind words about our professional and friendly team. 😊

Kind regards,
K Furniture Team

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