Kfurniture Reviews 

287
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 117 reviews, reviewers overwhelmingly had a truly great experience with this company, consistently noting exceptional treatment and high satisfaction. Customers frequently praise the store staff for being exceptionally helpful, very friendly, and patient during the entire furniture selection process. Consumers also highlight the prompt, highly professional delivery and efficient home assembly services provided by the polite and careful team. Some reviewers were not happy with the overall product quality, citing issues like unexpected material damage and quite frustrating delivery delays. Additionally, people mentioned experiencing significant difficulties getting adequate customer support when trying to resolve formal complaints about their recent orders.

What people talk about most

Staff

Customers consistently note positive experiences with staff, highlighting helpful and professional service.... See more

Service

Reviewers highlight positive aspects of service, frequently describing teams as polite, professional, and... See more

Delivery service

Consumers find delivery_service to be positive, highlighting efficient and careful handling by staff.... See more

Product

People report positive experiences with product, highlighting good quality items and excellent furniture.... See more

Customer service

Clients share positive opinions on customer_service, noting enthusiastic and helpful staff members who... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I purchased a bed and a sofa from this store, and I couldn’t be happier with the experience. The quality of both pieces is excellent — the bed is sturdy, comfortable, and well-made, and the sofa is st... See more

Rated 5 out of 5 stars

We entered just to have a look and was so pleased to see the furniture and everything was pocket friendly. Adnan was really nice and attentive. Gave us clear ideas of rates and discounts and also a... See more

Rated 5 out of 5 stars

Nav and Gabi delivered our two 3 seater with utmost care. And assembled it professionally. They where very polite and took care of our carpets, etc...

Rated 5 out of 5 stars

So pleased with the service that I received today at K.Furniture. Adnan was an absolute pleasure to deal with, I definitely would recommend these guys 👍🏻


Company details

  1. Furniture Store

Written by the company

K Furniture is a family-owned furniture retailer dedicated to bringing quality, style, comfort and exceptional value to homes across London and beyond. With our showrooms and online store, we offer a wide range of furniture for bedrooms, living rooms, dining spaces and more, combining timeless designs with modern trends. We work closely with trusted manufacturers, designers and skilled craftsmen to source high-quality furniture at competitive prices. By buying directly and reducing unnecessary middleman costs, we are able to pass genuine savings on to our customers without compromising on quality or service. Our collection includes stylish sofas, beds, wardrobes, mattresses, dining sets, coffee tables, TV units and other furniture for every room in the home. We also take pride in our Italian-inspired designs and carefully selected materials, including premium leather crafted by skilled Italian artisans. At K Furniture, our customers are at the heart of everything we do. From helping you choose the right furniture in our showrooms to arranging delivery and installation, our experienced team is committed to providing a friendly, professional and reliable service. We believe buying furniture should be an enjoyable and stress-free experience. That is why we aim to combine excellent products, competitive prices and dedicated customer support to help you create a home that is both beautiful and comfortable. Whether you are furnishing a single room or your entire home, K Furniture is here to help you find quality furniture at a price you can feel confident about.


Contact info

4.8

Excellent

TrustScore 5 out of 5

287 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 66% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(287)

116 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Good service from nav /gabi they came…

Good service from nav /gabi they came out over hour for this job really appreciate it they just finished around 9:00pm

July 10, 2026
Unprompted review
Kfurniture logo

Reply from Kfurniture

Thank you for your kind review!. We really appreciate your feedback. 😊

Kind regards,
K Furniture Team

Rated 5 out of 5 stars

Firstly l received a pbone from K…

Firstly l received a pbone from K Furnture delivery drivers informing me that they are on their way.
2) Tbe delivery drivers handled my furniture with the utmost care and attention
3) Both drivers were polite and friendly towards me.
4) Now, l would Recommend K Furniture to friends and Family& l love my sofa.
5) l was happy to trust both drivers in my home as l was getting rid of the rubbish outside.
Many thanks K Furniture.

July 9, 2026
Unprompted review
Kfurniture logo

Reply from Kfurniture

Thank you for your wonderful review! We’re delighted you’re happy with your sofa and the care and professionalism of our delivery team. We really appreciate your recommendation to friends and family. 😊

Kind regards,
K Furniture Team

Rated 5 out of 5 stars

Very good service thank you

Very good service thank you

July 9, 2026
Unprompted review
Kfurniture logo

Reply from Kfurniture

Thank you for your kind review! We’re delighted you were happy with our service. 😊

Kind regards,
K Furniture Team

Rated 5 out of 5 stars

Excellent service

Excellent service, finished the job very quickly without any inconvenience. Would definitely buy from k furniture again and use their installation/fitting service.

July 3, 2026
Unprompted review
Kfurniture logo

Reply from Kfurniture

Thank you for your fantastic review! We’re delighted you were happy with the quick and convenient service. We really appreciate your support and look forward to serving you again. 😊

Kind regards,
K Furniture Team

Rated 5 out of 5 stars

I purchased a bed to be…

I purchased a bed to be fitted.Excellent service provided by Nav and Gabi. Delivery and fitting was perfect. Highly recommend.

July 3, 2026
Unprompted review
Kfurniture logo

Reply from Kfurniture

Thank you for your lovely review! We’re delighted you were happy with the delivery and fitting. We really appreciate your recommendation. 😊

Kind regards,
K Furniture Team

Rated 5 out of 5 stars

Speeding delivery and assembly

Speeding delivery and assembly. Professional workers

July 2, 2026
Unprompted review
Kfurniture logo

Reply from Kfurniture

Thank you for your kind review! We’re delighted you were happy with the speedy delivery, assembly and professional service. 😊

Kind regards,
K Furniture Team

Rated 5 out of 5 stars

The service was good very happy thanks…

The service was good very happy thanks nav& gabi

July 1, 2026
Unprompted review
Kfurniture logo

Reply from Kfurniture

Thank you for your kind review! We’re delighted you were happy with our service and really appreciate your feedback. 😊

Kind regards,
K Furniture Team

Rated 5 out of 5 stars

AKIB dealing very good

AKIB dealing very good . He got Good knowledge and understanding for products in store. I bought sofa and dining table in very competitive prices. Very satisfied customer.

June 29, 2026
Unprompted review
Kfurniture logo

Reply from Kfurniture

Thank you for your wonderful review! We’re delighted you were happy with our service, product knowledge and competitive prices. We’re also pleased to hear you’re satisfied with your sofa and dining table. 😊

Kind regards,
K Furniture Team

Rated 5 out of 5 stars

Very good

Very good, I’m happy 😊

June 27, 2026
Unprompted review
Kfurniture logo

Reply from Kfurniture

Thank you for your kind review! We’re delighted you’re happy with our service. 😊

Kind regards,
K Furniture Team

Rated 5 out of 5 stars

Guys was very excellent done the job…

Guys was very excellent done the job very quickly really happy with the service

June 27, 2026
Unprompted review
Kfurniture logo

Reply from Kfurniture

Thank you for your lovely review! We’re delighted you were happy with the quick and excellent service. We really appreciate your feedback. 😊

Kind regards,
K Furniture Team

Rated 5 out of 5 stars

The 2 brothers were professional and…

The 2 brothers were professional and very helpful in terms of how to arrange the furniture. They were cheerful and respectful. I would recommend them to anyone. Hats off to them.

June 27, 2026
Unprompted review
Kfurniture logo

Reply from Kfurniture

Thank you for your wonderful review! We’re delighted you were happy with the professional, helpful and friendly service. We really appreciate your recommendation. 😊

Kind regards,
K Furniture Team

Rated 5 out of 5 stars

Good service quick & nice very happy

Good service quick & nice very happy

June 26, 2026
Unprompted review
Kfurniture logo

Reply from Kfurniture

Thank you for your kind review! We’re delighted you were happy with our quick and friendly service. 😊

Kind regards,
K Furniture Team

Rated 5 out of 5 stars

Good service everything was amazing

Good service everything was amazing
The delivery was in time.

June 25, 2026
Unprompted review
Kfurniture logo

Reply from Kfurniture

Thank you for your kind review! We’re delighted everything went smoothly and that your delivery arrived on time. 😊

Kind regards,
K Furniture Team

Rated 5 out of 5 stars

Very happy with the service

Very happy with the service

June 25, 2026
Unprompted review
Kfurniture logo

Reply from Kfurniture

Thank you for your kind review! We’re delighted you’re very happy with our service. 😊

Kind regards,
K Furniture Team

Rated 5 out of 5 stars

Very happy with everything

Very happy with everything
Pleasant service and kind

June 25, 2026
Unprompted review
Kfurniture logo

Reply from Kfurniture

Thank you for your lovely review! We’re delighted you were happy with everything and our friendly service. 😊

Kind regards,
K Furniture Team

Rated 5 out of 5 stars

Fantastic service

Fantastic service

June 24, 2026
Unprompted review
Kfurniture logo

Reply from Kfurniture

Thank you for your kind review! We’re delighted you were happy with our service. 😊

Kind regards,
K Furniture Team

Rated 5 out of 5 stars

The delivery driver & salesman was very…

The delivery driver & salesman was very helpful regardless no lift job was well done ask to review fitting before sign good communication.
Will surely recomnd them

June 24, 2026
Unprompted review
Kfurniture logo

Reply from Kfurniture

Thank you for your lovely review! We’re delighted you were happy with the helpful service, communication and fitting. We really appreciate your recommendation. 😊

Kind regards,
K Furniture Team

Rated 5 out of 5 stars

Very good service

Very good service, recommended!

June 23, 2026
Unprompted review
Kfurniture logo

Reply from Kfurniture

Thank you for your kind review! We’re delighted you were happy with our service and really appreciate your recommendation. 😊

Kind regards,
K Furniture Team

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