Kfurniture Reviews 

287
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 117 reviews, reviewers overwhelmingly had a truly great experience with this company, consistently noting exceptional treatment and high satisfaction. Customers frequently praise the store staff for being exceptionally helpful, very friendly, and patient during the entire furniture selection process. Consumers also highlight the prompt, highly professional delivery and efficient home assembly services provided by the polite and careful team. Some reviewers were not happy with the overall product quality, citing issues like unexpected material damage and quite frustrating delivery delays. Additionally, people mentioned experiencing significant difficulties getting adequate customer support when trying to resolve formal complaints about their recent orders.

What people talk about most

Staff

Customers consistently note positive experiences with staff, highlighting helpful and professional service.... See more

Service

Reviewers highlight positive aspects of service, frequently describing teams as polite, professional, and... See more

Delivery service

Consumers find delivery_service to be positive, highlighting efficient and careful handling by staff.... See more

Product

People report positive experiences with product, highlighting good quality items and excellent furniture.... See more

Customer service

Clients share positive opinions on customer_service, noting enthusiastic and helpful staff members who... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I purchased a bed and a sofa from this store, and I couldn’t be happier with the experience. The quality of both pieces is excellent — the bed is sturdy, comfortable, and well-made, and the sofa is st... See more

Rated 5 out of 5 stars

We entered just to have a look and was so pleased to see the furniture and everything was pocket friendly. Adnan was really nice and attentive. Gave us clear ideas of rates and discounts and also a... See more

Rated 5 out of 5 stars

Nav and Gabi delivered our two 3 seater with utmost care. And assembled it professionally. They where very polite and took care of our carpets, etc...

Rated 5 out of 5 stars

So pleased with the service that I received today at K.Furniture. Adnan was an absolute pleasure to deal with, I definitely would recommend these guys 👍🏻


Company details

  1. Furniture Store

Written by the company

K Furniture is a family-owned furniture retailer dedicated to bringing quality, style, comfort and exceptional value to homes across London and beyond. With our showrooms and online store, we offer a wide range of furniture for bedrooms, living rooms, dining spaces and more, combining timeless designs with modern trends. We work closely with trusted manufacturers, designers and skilled craftsmen to source high-quality furniture at competitive prices. By buying directly and reducing unnecessary middleman costs, we are able to pass genuine savings on to our customers without compromising on quality or service. Our collection includes stylish sofas, beds, wardrobes, mattresses, dining sets, coffee tables, TV units and other furniture for every room in the home. We also take pride in our Italian-inspired designs and carefully selected materials, including premium leather crafted by skilled Italian artisans. At K Furniture, our customers are at the heart of everything we do. From helping you choose the right furniture in our showrooms to arranging delivery and installation, our experienced team is committed to providing a friendly, professional and reliable service. We believe buying furniture should be an enjoyable and stress-free experience. That is why we aim to combine excellent products, competitive prices and dedicated customer support to help you create a home that is both beautiful and comfortable. Whether you are furnishing a single room or your entire home, K Furniture is here to help you find quality furniture at a price you can feel confident about.


Contact info

4.8

Excellent

TrustScore 5 out of 5

287 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 66% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(287)

116 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

So happy with the service thank u very…

So happy with the service thank u very much

July 25, 2026
Unprompted review
Kfurniture logo

Reply from Kfurniture

Thank you for your lovely review! We’re so pleased you were happy with our service. We really appreciate your support. 😊

Kind regards,
K Furniture Team

Rated 5 out of 5 stars

Good job guys a appreciate thanks very…

Good job guys a appreciate thanks very much

July 25, 2026
Unprompted review
Kfurniture logo

Reply from Kfurniture

Thank you for your kind words! We’re really glad you were happy with the service and appreciate your support. 😊

Kind regards,
K Furniture Team

Rated 5 out of 5 stars

Very professional and friendly staff

Very professional and friendly staff. All work done nice and quick and no mess left

July 24, 2026
Unprompted review
Kfurniture logo

Reply from Kfurniture

Thank you for your lovely review! We’re delighted you were happy with our friendly and professional service. We really appreciate your feedback. 😊

Kind regards,
K Furniture Team

Rated 5 out of 5 stars

Excellent service

Excellent service, very good installation

July 24, 2026
Unprompted review
Kfurniture logo

Reply from Kfurniture

Thank you for your kind review! We’re delighted you were happy with the installation and service. 😊

Kind regards,
K Furniture Team

Rated 5 out of 5 stars

Brilliant service

Brilliant service! And quality sofa

Highly recommended

July 23, 2026
Unprompted review
Kfurniture logo

Reply from Kfurniture

Thank you for your lovely review! We’re delighted you’re happy with the service and your new sofa. We really appreciate your recommendation. 😊

Kind regards,
K Furniture Team

Rated 5 out of 5 stars

Excellent service

Excellent service? Good quality and on time delivery

July 23, 2026
Unprompted review
Kfurniture logo

Reply from Kfurniture

Thank you for your kind review! We’re delighted you were happy with the quality and on-time delivery. 😊

Kind regards,
K Furniture Team

Rated 5 out of 5 stars

Fantastic service very professional!!!!

Fantastic service very professional!!!!
very happy with the bed , they was very quick and friendly!!!
k furniture is the best

thank you again nav & Gabi

July 22, 2026
Unprompted review
Kfurniture logo

Reply from Kfurniture

Thank you for your fantastic review! We’re delighted you’re happy with your new bed and the service.

Kind regards,
K Furniture Team

Rated 5 out of 5 stars

Quick

Quick, fast , friendly .martin the top man .

July 22, 2026
Unprompted review
Kfurniture logo

Reply from Kfurniture

Thank you for your kind review! We’re delighted you were happy with our quick, fast and friendly service. 😊

Kind regards,
K Furniture Team

Rated 5 out of 5 stars

Amazing service very efficient and…

Amazing service very efficient and professional

July 21, 2026
Unprompted review
Kfurniture logo

Reply from Kfurniture

Thank you for your lovely review! We’re delighted you were happy with our efficient and professional service. 😊

Kind regards,
K Furniture Team

Rated 5 out of 5 stars

The guys were punctual and very quick…

The guys were punctual and very quick at their job. Polite and friendly as well. Called in advance to coordinate the time.

July 21, 2026
Unprompted review
Kfurniture logo

Reply from Kfurniture

Thank you for your kind review! We’re delighted you were happy with the punctual, quick and friendly service. We really appreciate your feedback. 😊

Kind regards,
K Furniture Team

Rated 5 out of 5 stars

Excellent service from Ketan.

July 19, 2026
Unprompted review
Kfurniture logo

Reply from Kfurniture

Thank you for your kind review! We’re delighted you were happy with our service. 😊

Kind regards,
K Furniture Team

Rated 5 out of 5 stars

I am happy with a service

I am happy with a service.
Really good service.

July 18, 2026
Unprompted review
Kfurniture logo

Reply from Kfurniture

Thank you for your kind review! We’re delighted you’re happy with our service and really appreciate your feedback. 😊

Kind regards,
K Furniture Team

Rated 5 out of 5 stars

Amazing service and good delivery…

Amazing service and good delivery people.

July 18, 2026
Unprompted review
Kfurniture logo

Reply from Kfurniture

Thank you for your kind review! We’re delighted you were happy with our service and delivery team. 😊

Kind regards,
K Furniture Team

Rated 5 out of 5 stars

Really speedy and professional

Really speedy, professional and effective installation of my new wardrobe. Would recommend

July 18, 2026
Unprompted review
Kfurniture logo

Reply from Kfurniture

Thank you for your lovely review! We’re delighted you were happy with the speedy and professional wardrobe installation. We really appreciate your recommendation. 😊

Kind regards,
K Furniture Team

Rated 5 out of 5 stars

Very happy with this guys

Very happy with this guys , job done on time I will recommend to my friends

July 17, 2026
Unprompted review
Kfurniture logo

Reply from Kfurniture

Thank you for your kind review! We’re delighted you were happy with the service and that everything was completed on time. We really appreciate your recommendation. 😊

Kind regards,
K Furniture Team

Rated 5 out of 5 stars

Very good experience service

Very good experience service

July 16, 2026
Unprompted review
Kfurniture logo

Reply from Kfurniture

Thank you for your kind review! We’re delighted you had a very good experience with our service. 😊

Kind regards,
K Furniture Team

Rated 5 out of 5 stars

Great Service

Great Service. Very professional arrived as stated. Assembly carried out to high standard and very helpful and friendly. Would reccomend their services.

July 16, 2026
Unprompted review
Kfurniture logo

Reply from Kfurniture

Thank you for your lovely review! We’re delighted you were happy with the professional service and quality of the assembly. We really appreciate your recommendation. 😊

Kind regards,
K Furniture Team

Rated 5 out of 5 stars

Excellent service

Excellent service, quick and reliable

July 11, 2026
Unprompted review
Kfurniture logo

Reply from Kfurniture

Thank you for your kind review! We’re delighted you were happy with our quick and reliable service. 😊

Kind regards,
K Furniture Team

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