I purchased a bed and a sofa from this store, and I couldn’t be happier with the experience. The quality of both pieces is excellent — the bed is sturdy, comfortable, and well-made, and the sofa is st... See more
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K Furniture is a family-owned furniture retailer dedicated to bringing quality, style, comfort and exceptional value to homes across London and beyond. With our showrooms and online store, we offer a wide range of furniture for bedrooms, living rooms, dining spaces and more, combining timeless designs with modern trends. We work closely with trusted manufacturers, designers and skilled craftsmen to source high-quality furniture at competitive prices. By buying directly and reducing unnecessary middleman costs, we are able to pass genuine savings on to our customers without compromising on quality or service. Our collection includes stylish sofas, beds, wardrobes, mattresses, dining sets, coffee tables, TV units and other furniture for every room in the home. We also take pride in our Italian-inspired designs and carefully selected materials, including premium leather crafted by skilled Italian artisans. At K Furniture, our customers are at the heart of everything we do. From helping you choose the right furniture in our showrooms to arranging delivery and installation, our experienced team is committed to providing a friendly, professional and reliable service. We believe buying furniture should be an enjoyable and stress-free experience. That is why we aim to combine excellent products, competitive prices and dedicated customer support to help you create a home that is both beautiful and comfortable. Whether you are furnishing a single room or your entire home, K Furniture is here to help you find quality furniture at a price you can feel confident about.
Contact info
281-283 Cricklewood Broadway, NW2 6NX, London, United Kingdom
- 020 8438 8883
- sales@kfurniture.co.uk
- www.kfurniture.co.uk
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Replied to 66% of negative reviews
Typically replies within 1 week
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Tony the great
Amazing service from Tony helped from start to finish gave his expertise on the correct sofa to buy and wardrobe to get very professional and helpful will be coming back again thanks to the hayes k furniture team

Reply from Kfurniture
I recently had the pleasure of shopping…
I recently had the pleasure of shopping at K Furniture, and I must say, my experience was nothing short of fantastic. From their extensive product range to the impeccable service and helpful delivery team, K Furniture has certainly earned my highest recommendation.
One of the standout features of K Furniture is their vast selection of products. Whether you're furnishing a new home or looking to update your existing decor, they have something for everyone. The variety in styles, materials, and designs ensures that you can find the perfect pieces to suit your taste and preferences.
The customer service at K Furniture is truly commendable. The staff is knowledgeable, friendly, and always willing to go the extra mile to assist customers. I appreciated the guidance provided by the staff members, who helped me navigate through the choices and find the ideal furniture pieces for my space.
The delivery experience was equally impressive. The delivery team was punctual, professional, and incredibly helpful. They handled the furniture with care, ensuring that everything arrived in perfect condition. Their attention to detail and willingness to assist with the setup made the entire process seamless and stress-free.
Overall, I can confidently recommend K Furniture to anyone in search of quality furniture and excellent service. The combination of a diverse product range, attentive staff, and a reliable delivery team sets K Furniture apart in the world of furniture retailers. My home has been transformed with the beautiful pieces I found at K Furniture, and I'm grateful for the exceptional experience they provided. Don't hesitate – make K Furniture your go-to destination for all your furniture needs.
Brilliant service by Katan
Absolutely brilliant device provided by Katan. Been coming here for severe years and service provided by them are second to none. I highly recommend this shop to anyone looking to buy table sets.

Reply from Kfurniture
Very good service from mr tony bought…
Very good service from mr tony bought șofa and bed very good service than you

Reply from Kfurniture
My partner & I have been shopping with…
My partner & I have been shopping with K-furniture for a while now and the service in the stores we have visited has been very good. But your website to check on stock we've seen in store and alternative items is Absolutely Useless & a waste of time visiting.
This is so disappointing.

Reply from Kfurniture
in reply to i will say that at time of…
in reply to i will say that at time of purchase i was told that i could select any colour or fabric from the display by the sales person in the store this is only a matter of choice not a special order. This was not a bespoke order especially created from order,i have a genuine medical reason that i can back up with evidence for trying to cancel my order,but would like to settle this matter amicable if k furniture will change my order for a suitable mattress to suit my condition of spondylitis of the spine for my current bed
Excellent service
Excellent service provided today had my delivery was really happy
Thee most despicable behaviour shown by…
Thee most despicable behaviour shown by the hayes store i ordered a bed from this dump firstly got told it would be 2 weeks before receiving it i waited when the bed arrived on the 09/06/23 the mattress seemed to be the wrong size i sent in proof and am still waiting for a replacement i been lied too wed wed they spoke to their finance team claiming the mattress would be delivered on the 20th of july thus waiting the whole day to no joy called the store to receive threats and abuse AVOID AT ALL COST

Reply from Kfurniture
Delivered damaged
Delivered damaged. And they didn't accept to refund it. they said we just can exchange it.
It'cheep quality.
I’m not happy with K Furniture. it’s not safe to buy. they don't refund their product.

Reply from Kfurniture
Akib - great customer service
Akib
Was happy with good manners and description and discount 🤗👍

Reply from Kfurniture
we bay coffee table on this shop and…
we bay coffee table on this shop and the gays working there was very nise and helping us so much
Spoke to Akib
Spoke to Akib, and he was very good to help us and answered all the questions that we asked him. Great customer service.

Reply from Kfurniture
Friendly
Sales person was very helpful but not too pushy which I hate so I didn't feel forced into buying smthg. Eventually came back to buy.
Great service and excellent price
Kam who attended to us was very helpful and professional.
First time here as we were just driving past
We found what we wanted
Very happy
Awful customer service and experience
Bought a dining table with 6 dining chairs which were of poor quality as they weren’t levelled and screws were missing. I then contacted the store to rectify this issue and someone came to fit the screws but they were not adequate and so he promised new ones would be sent. These were never delivered in the end despite me chasing up with them and the guy assured me they were on their way.
I would never shop from here again due to product quality and terrible customer service
Great customer service
Great customer service, very helpful and lots to choose from. Very happy with Jason who really helped me find what I was looking for.
Jason was a very helpful and friendly…
Jason was a very helpful and friendly member of staff. He was very thorough in explaining all our options we had available when buying our furniture. Excellent customer service fast delivery.
Brilliant service
Jason was extremely helpful and spent time in hearing our requirements. The service we received from start to finish was nothing but first class. Communication was good throughout the order process as well as the price which was reasonable Thank you !
Thank you for a great Service and…
Thank you for a great Service and Delivery, Artwork and Mirrors that perfectly finished off my home.
I will be back
Nice people to deal with and my…
Nice people to deal with and my furniture is perfect
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