I ordered items and their courier lost them twice. Although Kickers were amazing at handling it, I ended up not getting my original order. Something needs to be done with your choice in courier.
Company replied
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Review summary
Based on reviews, created with AI
What people talk about most
Based on these reviews
The shoes are brilliant, they just didnt fit. However the returns polocy didnt allow me to switch for the correct size? Unless i missed something!
Company replied
Really wish I didn't have to buy these shoes, but sadly they're the only 'cool' ones my daughter will wear for school. A pair lasts approx 7 months - and this is a 13yo passenger princess, so no runn... See more
Company replied
Bought the same shoes last year and they lasted for the whole year, same pair this year and soles had no grips within 14 weeks. Very disappointed in the quality Updated review: After giving a t... See more
Company replied
3.9
Great
6K reviews
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The favourite shoes of my teenage…
The favourite shoes of my teenage daughter. A bit expensive but they last one school year
August 11, 2025
Speed of the entire purchase and wonder…
Speed of the entire purchase and wonder ful shoes
April 2, 2026
Ordered online delivered in 2 days
Ordered online delivered in 2 days. Good fit very comfortable thanks
April 9, 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Order was prompt and shoes received in…
Order was prompt and shoes received in perfect order. Great shoes at a great price
April 9, 2026
Reply from Kickers
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Liam
Expensive but Poor Quality – Very Disappointing School Shoes
I’ve been buying Kickers shoes for my son since he started school, as I understood they were part of the uniform policy. Unfortunately, my experience has been very disappointing.
Despite the high price, the quality has been extremely poor. Since September, I’ve already had to replace three pairs, which is simply not acceptable for school shoes that are meant to last.
The biggest concern is comfort. My son recently came home with severe blisters on his feet, clearly caused by these shoes. No child should have to deal with that, especially from footwear that is supposed to be reliable and supportive.
Overall, I would not recommend these shoes. They are expensive, do not last, and most importantly, they are not comfortable for everyday school use.
April 8, 2026
Reply from Kickers
Hello Maria,
Thank you for taking the time to leave your review.
I am sorry that you have faced this issue. I am happy to have spoken with you on the phone regarding this issue, if you do have any further questions, please message us through your account.
Kind regards,
Liam
Reply from Kickers
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Liam
Prompt delivery and perfect shoes for…
Prompt delivery and perfect shoes for school.
My son will only wear these.
Great quality and stylish!
April 7, 2026
Reply from Kickers
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Liam
Reply from Kickers
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our valued customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care, and have a lovely day.
Kind Regards,
Sue
Reply from Kickers
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our valued customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care, and have a lovely day.
Kind Regards,
Sue
Reply from Kickers
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our valued customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care, and have a lovely day.
Kind Regards,
Sue
Quality is ‘fab’
Great shoes, built to last. Bought them for my granddaughter for school. She loves them and they look great. Amazing styles and loads of choice.
April 7, 2026
Reply from Kickers
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our valued customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care, and have a lovely day.
Kind Regards,
Sue
Reply from Kickers
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our valued customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care, and have a lovely day.
Kind Regards,
Sue
Reply from Kickers
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our valued customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care, and have a lovely day.
Kind Regards,
Sue
great footwear
great footwear , super comfortable , classic looks and top quality build
March 31, 2026
Reply from Kickers
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our valued customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care, and have a lovely day.
Kind Regards,
Sue
I love everything Kickers.
November 14, 2025
Reply from Kickers
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our valued customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care, and have a lovely day.
Kind Regards,
Sue
The coolest shoes out there
The coolest shoes out there!
Love the recycling scheme too.
March 30, 2026
Reply from Kickers
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our valued customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care, and have a lovely day.
Kind Regards,
Sue
shoes have not been delivered to the…
Shoes weren't delivered to the correct address. However, when contacted customer services resolved the problem quickly.
March 30, 2026
Reply from Kickers
Hi TH,
I'm sorry to hear that your discount hasn't worked.
Taking a quick look at your account, I can see that you have since gotten in touch with our Customer Service Team who have resolved the issue for you.
Please don't hesitate to contact us should you have any further questions or queries, as we would be more than happy to assist.
Kind Regards,
Stephen
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