KIDLY Reviews 

I have bought a few things from Kidly and they have all arrived promptly and are of good quality. I bought a splash suit (3rd one) and unfortunately the zip broke after a few months. I contacted the company and they couldn’t have been more helpful and offered a refund or exchange. My exchanged arrived with a couple of days. Amazing customer service. Thank you.

Great products and good ethos. Have ordered from Kidly many times and their Kidly clothes range is fantastic for good quality basics. Also a great range of branded products. Items always received promptly and very easy returns. They use more sustainable packaging than most and don’t over package, which I find so frustrating from so many other companies.

5 stars

I could not fault the customer service if I tried. We purchased two items for Christmas. ( arrived within the time frame given ) however we experienced an issue with one item a few month later. The team contacted the main supplier and got everything resolved. They were ( the KIDLY team ) friendly, informative and super efficient. Honesty the best customer service I have received in a long time. Thank you everyone! ( even when replying to my late emails, which I didn’t expect)

Wow! Incredibly fast delivery, within 24th of ordering with just standard delivery. Discount code made the prices really competitive. A pleasure to shop with them.

Quality products, friendly and helpful customer service. Quick delivery to Ireland.

I ordered from Kidly last week, my order was for a guitar and two recorders. Unfortunately, when it arrived, I had received completely the wrong order. I contacted Kidly via their live chat and spoke to Lindsay who was so helpful. She got the recorders resent out straight away and they arrived today (next day.) The guitar had unfortunately gone out of stock so she issued a refund for this item but explained they would be coming back in next week so talked me through how to get restock notifications as well as adding a free delivery voucher to my account so I won’t have to pay delivery again when I reorder the guitar. The issue was rectified so quickly and Lindsay truly went above and beyond to give me confidence in the service that Kidly offer. The items are also beautiful and such high quality. Not only will I be reordering the guitar, I will also be placing more orders in the future.

We order from Kidly a lot and it is honestly one of the best customer experiences we have ever had! They have great sales on and offers regularly and super easy to get hold of. Highly recommended! They clearly care about what they do too!

Purchased a waterproof suit from here. The price was very good and it arrived quickly. I love the colour, it fits perfectly and it’s relatively easy to put on( when she stays still!).
Now I’ve found this site I’ll definitely be returning for more again soon.

I had an issue with a faulty Dutchie Walker. I explained it didn’t screw together. Tried to return it but Evri kept cancelling (worst courier company btw) and so they refunded me regardless. The whole process was long but Kidly kept in contact & tried really hard to sort out Evri. My only suggestion is switch to DPD.

I had a minor issue with a little Dutch dolls house peice. Rose and her team at Kidly went above and beyond to contact their supplier who were so helpful in providing a replacement piece. I will definitely use both Kidly and little Dutch (whose quality of product is Excellent my children love it) again. Thanks so much for your help!

I have had a terrible experience with Kidly abs still has be ongoing issues. In July I placed an order for my daughters birthday. When the order was delivered the majority of it was missing which i fathers with Kidly. They then came back and said that it was delivered in full. It was not. A day later the same DPD driver returned with the remaining items and had explained there was an issue at the depot. At this point my daughters birthday had passed. I returned the order using the evri label that Kidly had provided and sent the package. I am still waiting on a refund. Kidly responded to me with the rudest email and have Aldo’s said that the tracking number I provided is not a Kidly return number. I was given a receipt in t he parcel shop with that reference on. I do not know what else I can provide. It’s good be simple for them to open a claim with evri to find out what happened to this but it seems they are not making any effort to resolve this.

I've brought from this company now a couple of time for my granddaughter, I ordered the wrong size the first time and they were so helpful, Very please with my orders, very fast delivery.

Ordered lots of times and love all the products. Always have lots of options from lots of different brands. Had an issue with a liewood ice lolly tray and was resolved very quickly with a very quick response time to my initial email. Thanks kidly!

Amazing customer service, really quick to respond with any enquiries. Will continue to recommend them to everyone 👏🏻👏🏻👏🏻

I ordered some of Kidly’s own brand weaning bibs with sleeves for my twins after being impressed with the product I then placed a second order. In total I have 8 of these bibs.

Unfortunately one of the bibs velcro fastener became unstitched after a couple of uses. I contacted Kidly and within an hour of sending an email they had responded and resolved the issue!

I would 100% order from here again.

Great products, excellent communication, convenient delivery options

Oh my goodness, what an excellent example of amazing customer service! Wrong size was sent and they were so apologetic, helpful and sorted it straight away with minimal action from me which was a refreshing change. Would 100% recommend as the products are lovely and service outstanding.

Stunning items and amazing customer service; i can highly recommend Kidly.

Please do bring out clothing in size 6-7 :)

Excellent products and great delivery and easy return process. Highly recommend

I love Kidly as they have a wide range of items for my little boy from clothes and shoes to toys, books and all things toddler! I also love the short articles on a variety of subjects related to parenting and there are so many brands to choose from. The customer service is great when you need it and there are a choice of delivery options as well as rewards for being a regular customer. What’s not to love!