Kids Kargo Reviews 

138
TrustScore 4.5 out of 5

4.6

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Rated 5 out of 5 stars

Absolutely love my pram I bought the duel DS baby & Tot with free isofix car seat & it's wonderful slightly heavy frame but my 3rd double pram and definitely the best I've had! Excellent customer ser... See more

Rated 5 out of 5 stars

Love my duellete combi with 2 car seats blueberry. Frames quite heavy but looks very robust and built to last 💗 mosquito nests hidden in hoods 💗 can’t wait to push my 2 beautiful baby twins in it 💙... See more

Rated 5 out of 5 stars

I placed an order for a double pushchair and the service was excellent. The pushchair arrived the next day. The company also kindly accommodated me with sending an isofix base which I needed and match... See more

Rated 5 out of 5 stars

Recently purchased my tandem pram and matching bag I had asked a few questions before placing my order and received fantastic customer service Delivery was great and very fast Can’t wait to use... See more

Company replied

Company details

  1. Baby Store

Written by the company

Kids Kargo manufactures and sells quality, affordable pushchairs and travel systems to the UK and Europe With a dedicated customer care team with over 20 years of experience in retail, we treat all customers with respect and courtesy, regardless of what you have purchased Free 24hour weekdays delivery on all products over £50 For European delivery costs, please visit our website


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

138 reviews

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4.6

All reviews

(138)

0 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Fantastic

Fantastic item I love it

July 18, 2019
Unprompted review
Kids Kargo logo

Reply from Kids Kargo

That's fantastic, we're so happy you like your item. Thank you for the lovely review as well.

Rated 5 out of 5 stars

Best pram for new twins

Amazing, fast delivery. Exactly what I needed and more with amazing little features it’s got a big basket underneath for storage.. but still very narrow to allow easy steering through busy town center! Best pram for my new twins I have seen ..( dullette combi)

July 17, 2019
Unprompted review
Kids Kargo logo

Reply from Kids Kargo

We're so glad you're enjoying your pushchair and the lovely review is massively appreciated, we'll always do our best for our customers.

Rated 5 out of 5 stars

Very good quality pushchair

Very good quality pushchair. I would recommend for people to buy it.

July 13, 2019
Unprompted review
Kids Kargo logo

Reply from Kids Kargo

Hiya Khadija, thank you so much for the kind words, we're glad you're enjoying the pushchair.

Rated 5 out of 5 stars

Love the double stroller

Love the double stroller
Smooth and easy push
Highly recommend kids kargo

July 12, 2019
Unprompted review
Kids Kargo logo

Reply from Kids Kargo

Hiya Sophie, thank you for the lovely review and showing the love for our pushchairs it's greatly appreciated.

Rated 1 out of 5 stars

Unsafe pushchair and failed delivery

Unsafe pushchair and failed delivery of a box to return it,been waiting nearly a week and still waiting.Not good enough

July 8, 2019
Unprompted review
Kids Kargo logo

Reply from Kids Kargo

Dear Vince

We are extremely sorry to read your review, as you know we are trying to get this sorted for you. Unfortunately the courier company has attempted to deliver the box already but it was delivered to the wrong address. We have sent a second box to you so that we can get the item collected from your address and get this unsatisfactory situation resolved as soon as possible.

Kind Regards
Customer Service

Rated 5 out of 5 stars

Excellent customer service

Excellent customer service! From start to finish. I Emailed over a query I had once my order had been delivered and had a call within an hour answering my questions! Fab thank you!

July 7, 2019
Unprompted review
Kids Kargo logo

Reply from Kids Kargo

Hi Beth, thank you for the great feedback, it's really appreciated!

Rated 5 out of 5 stars

Fabulous service

Fabulous service
Fabulous delivery
Fabulous product

July 5, 2019
Unprompted review
Kids Kargo logo

Reply from Kids Kargo

Hi Jane, this is great to hear! Thank you for the lovely review

Rated 5 out of 5 stars

I was very pleased with my dealings…

I was very pleased with my dealings with this company. They called to say they didn't have car seats in stock and said they'd send them out once they'd had a delivery on the friday, I would have received them on the Monday but this was no good as my twins were due out of hospital over the weekend, so they agreed to get them out to me on the Saturday. I was very grateful for this so thank you. The buggy itself is great.

July 5, 2019
Unprompted review
Kids Kargo logo

Reply from Kids Kargo

Hi Emma, thank you for the lovely review, we are happy you're happy.

Rated 3 out of 5 stars

This would have been 5 stars as the…

This would have been 5 stars as the design is nice however there are some design flaws. Steering is terrible and wheel continues to get locked it gave me back ache taking this pram out. Also opening and closing is extremely difficult and I have given up just leave it open now

July 5, 2019
Unprompted review
Kids Kargo logo

Reply from Kids Kargo

Hi! Thank you for taking the time to leave us a review. Feedback is always appreciated, and we will pass this on to the relevant team.

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