KiDSnav Reviews 

Bought a watch for my daughter and within a few weeks it developed condensation under the watch face. Customer service was great, replaced it very quickly with no issues

Straight forward to set up and use, can voice call, video call and message. Particularly like the geofence where i get a notification if they leave the area i set up. Have recommended to friends.

Absolutely love this. Being able to keep in contact with my son and know where he is when out playing without having to get him a phone just yet, is amazing. We have had a kidznav watch for 2 years now and it's still as great as day 1. Sim prices are super low too and being able to buy a year plan was so handy with it being so little price. Watches are fab quality and I recommend them to everyone I know with kids.

Great device for kids who are too young for a mobile phone. Allows them to have some freedom whilst giving me peace of mind that I know where they are and can get in touch if needed. KidsNav customer service is also great.

We bought our son a KiDSnav ridge gps watch so we could always be reassured about where he is and are always able to get in contact with him. KiDSnav as a company have been first class from helping set up the device to replacing a charger cable for free after we accidentally damaged our one. I would recommend this watch for any parent we’ve loved ours.

Very please with our purchase. Allows our child a bit more freedom and the reassurance that we know exactly where he is at all times. The calling feature is excellent also as well as the emergency call function. The tracking can be a bit slow to update and I have had to remote restart it before to get an accurate location

This is a great watch which has gave my 7(now nearly 9) daughter some independence and freedom going to the park locally with friends. Those friends also have this watch and can chat to each other. I am able to track her and she can call me and I can call her. Give me reassurance and allowed us to build trust, she also feels safe with it on. I am able to find it when lost also which is useful by pinging it and locating the sound! My 5 year old can’t wait till she’s older to have her own. Our video calling /remote camera never ever worked properly but we didn’t really feel need for it , she can see me but I can’t see her. I would highly recommend and would buy again!

Have used it for the last 2 months for my kid. This is one of the few tracker watches on the market right now with a separate sim slot. The watch has so much potential but is massively let down by the software on the watch and also the app.

The touchscreen is a little slow to respond and not very sensitive, but I expected that due to the price. I can live with that.

The software on the watch is very slow and rather difficult to use.

The Kidsnav app is absolutely terrible. This company claims to be UK based, but the app is clearly created by someone who does not speak English at all. The terminologies on the app are all confusing, and the app is very difficult to use with lots of hidden settings.

Most importantly - the watch DOES NOT support real time location tracking. It will collect GPS data every 10 minutes (at the most), and you can request GPS manually. However, there is always a time lag between requesting a manual GPS to receiving it - the lag can be between 0.5-5 minutes! Useless if your autistic child has run away from you and you need to track them asap! If whatsapp supports realtime location tracking, why can't this dedicated tracker watch do this? I'm rather disappointed by this.

I will continue using the watch - merely because there are no alternatives on the market at the moment. However, there is so much potential to this watch, especially if the app can be improved and allow realtime tracking!

I’ve got two watches, my boys absolutely love them, I feel at ease knowing they’re not far away and also they love the fact they can ring their family by themselves! Fun little games on there too!

Have no complaints, company was very helpful with any questions, my daughter loves her watch and we have had no issues.

Excellent product for kids, gives me reassurance that my daughter is safe when playing out and I can easily contact her. Better then giving her a mobile phone as I can restrict the people she can communicate with via the app.
Company have always been really helpful when ever I have contacted them

Brilliant watch, my son loves it, so easy to use & easy enough for him to use too, when I've contacted kidsnav they've always replied promptly:)

We bought a KidSDnav watch for our 8 year old when she started getting school transport to and from school. It's been amazing as it gives me security of being able to see where she is on her journey and she loves being able to message me from the watch to say when she's arrived and is on the way home again (with appropriate emoji so I know if she's had a good day!).
The watch is robust and the features are easy to use and the 'do not disturb' feature means the watch can be set to not be used during school lesson time.
I've contacted KiDSnav customer service a few times with general queries and they always respond quickly and helpfully. Also the subscription service is very economical and easy to set up.
This is the first smartwatch we've used for a child and would highly recommend it.

Had some trouble getting in touch with the company to deal with a watch that has stopped working/completely died just after the 1-month return window, but this has since been rectified.

They do warn of emails going into spam, but on checking spam folders nothing was received - so it's a mystery as to where the emails got blocked. Luckily they seem to have better luck getting through Gmail, so I was able to finally reach the customer service team. So do beware if you need to contact them from a provider like btinternet.com

Hoping to get a replacement and have better luck with that one -the app/GPS is very slow to update, but perhaps that's due to the sim card - so will see if a new watch with some edited settings helps with better outcomes to improve reliability...

Great for my 9yr old son to walk home on his own from school.

We originally bought my eldest son this watch to allow him some more freedom. We loved it so much that we bought a second for his sibling. It’s great for keeping an eye on where the kids are and getting in touch with them when they are out playing. Highly recommend this product. Used by all our friends and their children.

Have used product for over 3 years now

Got my 7 year old daughter a Kidsnav watch as a Christmas gift. It's been great! She enjoys the security of being able to contact me when she is out with friends/family and I like being able to contact her too.
We've been using the watch for 4 months now and have no issues with it at all, connectivity is good and its great value for money.
As she gets older and ventures out with her friends more independently it will be good to see her location on the app and to be able to stay in contact with each other.

Functional product which helps keep track of the kids when out and about. Helpful customer service when I had a setup query 👍

I had to contact Kidsnav for a few queries today.

Again they have went beyond what was expected to deliver a great service.

Prompt replies and quickly offering solutions.
Their after care is just a really good service.