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Kiikio Reviews 370

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TrustScore 4 out of 5

4.1

Online Marketplace
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Review summary

Created with AI, based on recent reviews

Looking at 260 reviews, reviewers had a great experience with this company. Customers consistently praise the quality of the products, noting that items are well-made, durable, and often exceed expectations. The customer service team is frequently highlighted for being helpful, responsive, and efficient in resolving issues, with many appreciating their quick and professional assistance. People are also very satisfied with the unique style and variety of clothing offered. However, some customers experienced issues with their orders and the delivery service. A few people reported receiving incorrect items, wrong sizes, or products that did not match the advertised images. There were also instances of slow shipping times, with some orders taking longer than expected to arrive, and a small number of reviewers mentioned difficulties in getting refunds for undelivered items.

What people talk about most

Product

Clients share positive opinions on product quality, with many praising the high quality and unique style of... See more

Quality

Reviewers mention positive feedback about quality. Many customers are satisfied, highlighting the high... See more

Order

Users describe ambiguous interactions with order. Many customers report significant issues, including wrong... See more

Customer service

Reviewers highlight positive aspects of customer service, frequently praising the team's responsiveness,... See more

Delivery service

Customers had ambiguous experiences with delivery service. While some consumers reported fast shipping, with... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Bought a leather jacket but didn’t know if it was male or female but the customer service was very nice to help me change the size just incase. Now just patiently waiting for the item to ship and for... See more

Rated 4 out of 5 stars

I’m very satisfied with my purchase from Kiikio. The materials are beautiful, well made, and everything arrived in perfect condition, exactly as described. A real strong point is the customer suppo... See more

Rated 4 out of 5 stars

It’s not a scam, and the jacket that I ordered came within a week or more. The customer service is very good and reply’s almost instantly, I’m happy with the jacket that came, but it wouldn’t be too s... See more

Rated 4 out of 5 stars

I ordered my jacket and was sent the wrong thing so obviously I started thinking it was a scam but once I sent them a email and texted them on instagram I got a pretty quick response on both and got e... See more

Company details

  1. Online Marketplace

Written by the company

Kiikio will not evade any customer inquiries and will make every effort to ensure satisfaction for both parties. If you have any shopping-related issues, please feel free to contact us via email at we@kiikio.com.

Contact info

4.1

Great

TrustScore 4 out of 5

370 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 91% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 4 out of 5 stars

Bought a leather jacket but didn’t know…

Bought a leather jacket but didn’t know if it was male or female but the customer service was very nice to help me change the size just incase. Now just patiently waiting for the item to ship and for the product to come. Will write another view of the actual product!

November 24, 2025
Unprompted review
Rated 1 out of 5 stars

DO NOT TRUST

DO NOT TRUST.

Shady company with super cheap quality products.

November 18, 2025
Unprompted review
Kiikio logo

Reply from Kiikio

Dear Customer,
We sincerely apologize for not meeting your expectations. Could you please let us know if you received a damaged product, or if our support team didn't meet your satisfaction? Please inform us, and we will provide a satisfactory solution. Feel free to contact us via email at We@kiikio.com or on Instagram.
Once again, we express our heartfelt apologies.

Rated 5 out of 5 stars

Futuristic clothes

Fast delivery, perfect special fitting clothes. Kiikio catched my heart with their extra ordinary style. I will ever and ever order my clothes from Kiikio

November 18, 2025
Unprompted review
Rated 5 out of 5 stars

Amazing

Shipping took some time but the quality of the product was beyond expectations, fit as expected, amazing quality, well worth it, absolutely will shopping here again

September 30, 2025
Unprompted review
Rated 4 out of 5 stars

I ordered my jacket and was sent the…

I ordered my jacket and was sent the wrong thing so obviously I started thinking it was a scam but once I sent them a email and texted them on instagram I got a pretty quick response on both and got everything situated. Love it👍👍

November 13, 2025
Unprompted review
Rated 5 out of 5 stars

I had a small issue with my order

I had a small issue with my order, and the customer service team was incredible. They responded almost instantly and sorted everything out for me quickly and without any hassle. I'm very impressed with their support!

November 6, 2025
Rated 5 out of 5 stars

Good quality

I ve got sum problem whit the shipment but the client support was very good, the shirt hoodie ecc ecc are awsome, raccomanded

November 6, 2025
Unprompted review
Rated 5 out of 5 stars

My new t-shirt is fantastic

My new t-shirt is fantastic! The fit is just right, and the material is incredibly breathable and light. I especially love the unique graphic design on the fornt - it really stands out and is super comfortable to wear.

November 4, 2025
Rated 5 out of 5 stars

This hoodie fits perfectly

This hoodie fits perfectly! The quality is awesome and the material feels so nice against the skin. It's cozy without being too bulky, which makes it perfectly for layering. A new favorite for sure.

October 9, 2025

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