I gave four stars only reason I didn’t give five stars is because Kin custom isn’t friendly towards the bigger heavier sizes community, especially female sizes in tights and shirts. Female sizes only... See more
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Despite the fact that I have been happy with the products which I have sampled from Kin Custom, I am incredibly disappointed by their really complex system of synchronising orders from Etsy. It is so... See more
I've been buying samples from Kin Custom for years and have just launched a business using the Shopify app (glitchy). Their products and quality are amazing, but lately the customer support has gone d... See more
The company can greatly improve starting with the quality of products and the authenticity of their "Sustainable Practices" that are very vague and not entirely clear. It seems as though they just wan... See more
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Company details
Written by the company
Kin Custom is a leading print on-demand provider, dedicated to empowering creators and fashion entrepreneurs. Whether you're a designer looking to showcase your unique designs or a fashion enthusiast seeking exclusive products for your brand, Kin Custom has everything you need. We offer free custom branding, allowing you to put your logo on packaging, labels, and more, creating a fully personalized experience for your customers. With dropshipping services and a 100% quality guarantee, we ensure a seamless and reliable experience, so you can focus on growing your business with confidence.
Contact info
United States
- info@kincustom.com
- www.kincustom.com
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Hasn’t replied to negative reviews
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I'm loving how my designs are printed i…
I'm loving how my designs are printed i love the options available. I would like to ask if you could put in the option for boots and hats that's what I would love to see happen and if you were able to sell a cleaner for the canvas shoes would be great items that I know I would purchase if available. everything else is perfectly fine with the site in my opinion as a user of kincustom
I love everything about Kin Custom
I love everything about Kin Custom
I wish i can see more different color of clothing later on, but i love it and i am a satisfied customer

Reply from Kin Custom
Kin Custom rocks!
I’ve had a fantastic experience using Kin Custom to produce goods with my art and designs on products! The designs have looked sharp and the branding option is awesome. Easy to work with. Very happy! -Lisa, fluxx.co
So far Kincustom has been great
So far Kincustom has been great. The quality of the products are excellent and production and delivery time has been great. I will continue using them for sure.
I really love Kin Custom
I really love Kin Custom. Great products, great prices. I hope this company continues to do well and grow. Looking forward to more new products.
Easy to use and great fulfillment times!
Kin custom has been a life changer!
Kin Custom have the WORST customer…
Kin Custom have the WORST customer service ever! They take days to respond by email which you have to submit a ticket through their website and the worst part is that it takes AT LEAST two days (at best) for EACH response... So if communication isn't smooth and you ask another question you have to wait allll over again. They don't offer any other communication options. They need a phone number or chat support otherwise it's impossible to run a business using their products. And as dropshippers they shouldn't have a big 'MADE IN CHINA' sticker stuck to each package, it looks tacky and like something from Aliexpress. Their prices are also very high and even IF you get a discount on bulk orders it's not good enough because the shipping is so expensive. They also only display prices in USD which makes it hard because of converting currencies, difficult to work out profit. Also surprised they don't offer more kid's options, adult slides, caps, face masks etc. Their custom branded tags fade when washed just once so that's another disappointment considering they cost extra per item. Communication is EXTREMELY poor, still waiting on a refund from two weeks ago and haven't received a response to complaints in 5 days.

Reply from Kin Custom
The best
It’s been a pleasure to work with Kin Customs. I enjoy the products they have and hope they have more in the future.
Great quality and very fast shipment!
So far the merch I received had been…
So far the merch I received had been great looking to try new merch soon
Good job!
You guys do a pretty good job! I love the custom branding sets, it really helps my brand stand out. I wish as a shop owner we had more control to design and control our site. More products would be nice as well, like the face masks that's high in demand right now.

Reply from Kin Custom
I actually love kin custom
I actually love kin custom. I gave a 4 star because I have a high demand for sweat suits and we don't have any
here
there wasn’t any holiday sales for us this year which is unfortunate. I still have emails you haven’t replied to I still have refunds owed to me. I’d like more font options. better response time. I want refunds on orders I paid for expedited shipping in my order still came late. it’s a good a nice company just looking forward to more.

Reply from Kin Custom
Great work for the most part
Great work for the most part ! Received only 1 item that was defective . Had black markings on the shirt, unfortunately! But everything else had came out as created !
I enjoy working with you guys!
I enjoy working with you guys I know it is going to take my business to another level!! Thanks!!
Overall Kin Custom is the best and…
Overall Kin Custom is the best and what’s even greater is their packaging. I’m satisfied all the way around.
We NEED larger sizes!!!!
I gave four stars only reason I didn’t give five stars is because Kin custom isn’t friendly towards the bigger heavier sizes community, especially female sizes in tights and shirts. Female sizes only go to extra large and there’s plenty women in this world who wear sizes bigger than that. Lastly why do the women have the color red option but men don’t?
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