Although it took a few attempts to get the website to work and actually buy the items, once that was done there were no issues. Edit: The issue with the site was apparently due to site migration and... See more
Company replied
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See what reviewers are saying
Let me down on an urgent order (birthday present) blamed the computer for not putting the order through even though I had the confirmation email and had paid high fee for next day delivery. Offere... See more
Excellent customer service as always. King processed my returns quickly (wrong size for me, nothing wrong with the clothing at all), sent me a different replacement size - couldn't believe how fas... See more
Company replied
Made an order on 14th October, it is now the 1st November and delivery has still not been made. Been told some waffle that there has been a supplier delay caused by them going over to an automate... See more
Company details
About KING
Written by the company
It was started with just the seeds of an idea. 2003 - in the humble surroundings of London's East End.
‘Streetwear’ as we know it, didn’t exist. Owning and starting a brand was reserved for corporations and the privileged few. Our aim – to change that. To create a British streetwear brand that set the standard and upheld the culture.
We had zero fashion knowledge and even less money. Our education came from underground UK music, design and skateboarding. The sacrifices were real, but the vision was always clear.
No days off; learning from scratch; hustling the sales; putting everything back into the brand; keeping things moving to pay the rent.
June 2003 – KING launched its first collection.
Our immersion in the culture led to collabs with emerging music artists of the time, including Plan B and Wretch32 as well as pioneering partnerships New Era and Starter, developing a global reputation as a leader in streetwear culture.
Since day one the brand has remained independently owned with the HQ still located in the manor, Stratford E15. From packing boxes in bedrooms, KING is now sold and distributed globally on five continents and online at king-apparel.com
Contact info
339 Stratford Workshops, Burford Road, E15 2SP, London, United Kingdom
- store@king-apparel.com
- www.king-apparel.com
Absolutely love the clothes
Absolutely love the clothes. Arrived on time as well (even though there was a storm) Fantastic service.
February 22, 2022
Reply from KING
Welcome to the family Ben 🏴☠️
The best clothing in the way of quality…
The best clothing in the way of quality for reasonable pricing.
Love king products I find myself buying hoodies for my friends for birthdays and always see them wearing it.
February 21, 2022
Reply from KING
thanks Cody...KING family 🙌🏽
Jacket arrived quickly and exactly as…
Jacket arrived quickly and exactly as ordered, an excellent piece from an excellent label!
February 12, 2022
Reply from KING
thanks for the review bro 🙌🏽
Straight quality fast delivery top…
Straight quality fast delivery top notch clothing and great value. Love it.
February 12, 2022
Reply from KING
big up David 👑
Quality
Great items. Little too small though across the order. Suggest to people they order a size up even if inches on size chart are right, still came up tight. But such good quality
January 22, 2022
Reply from KING
Thanks for the review Edward glad you love the quality. We have made a note about the sizing and will be looking into this. Look forward to seeing you online again 👍🏽
very good quality jumper love the fact…
very good quality jumper love the fact it has king written across the front in embroidery and with forgetting your masks now a days this has it already inside
January 14, 2022
Reply from KING
Welcome to the family Julie 🙌🏽
Fabulous clothing
Fabulous clothing. Speedy delivery. Great customer service. Will deffo order again.
January 7, 2022
Reply from KING
Welcome to the family Daniel 🙌🏽
King is and always has been the best uk…
King is and always has been the best uk brand 💯💯
January 5, 2022
Reply from KING
KING family! 🙌🏽
Consistently good quality products
Consistently good quality products and reliable delivery
January 1, 2022
Reply from KING
thanks for the review Howard 🤝
Ordered as a gift
Ordered as a gift, arrived earlier than promised, and the recipient loved it
December 26, 2021
Reply from KING
Welcome to the family 🙌🏽
Very Easy Transaction
Smooth,seamless transaction from start to finish.Prompt delivery and well designed apparel.
December 20, 2021
Reply from KING
Welcome to the family Harry 🙌🏽
I'm so happy with everything I ordered…
I'm so happy with everything I ordered for my Son. Always great quality and was delivered in great time. Thank you
December 16, 2021
Reply from KING
have a good Christmas Sherry! 👑
Reply from KING
thanks Simon...we've run out of stickers. New designs being made as we speak!
All good
Very happy with my clothes, one product was out of stock but I was contacted to let me know within 24 hours of ordering and the money was promptly refunded for this item
December 9, 2021
Reply from KING
Welcome to the family Ben 👑
I purchased lots of items online
I purchased lots of items online, but the hat that I bought was too small! I had to pay to return it and I wasn't able to get my money back because the item was on 'sale'! It wasn't my fault that the hat was too small, it was a standard size, but still, my request on having my money back was denied! So I was just offered a store credit instead, now I will be forced to buy more items up to £50 in order not to get charged for delivery costs! Sorry, I think it's not nice what you do to your new customers, especially during these extraordinary times! I'll rather bring my business somewhere else!
Response: Well I'll be more accurate if you promised to be more upfront, you never mentioned that you'll be covering the returns for an exchange! And still penalized customers if the item doesn't properly fit, we the customers will have to cover the costs of returning the item! Also what happened with Consumers Rights, we should be able to return any item in perfect condition for full refunfd if not happy with purchase!
Many thanks!
December 3, 2021
Reply from KING
Hi Oscar. Items purchased in the sale can be exchanged or offset against a store credit. The price of the item that you purchased in the sale was £18 and we already offered to cover the shipping if you choose an exchange. We would appreciate reviews that are made in line with the actual situation and circumstances. Thanks.
Oscar, without going back and forth, the terms and conditions are clearly stated on the website. We do not and never have offered free returns. This is clearly stated on the returns and shipping section. An email was sent to you earlier today regarding covering shipping for an exchange on this occasion. Please check your email. Your original shipping was free. Even if you did pay nominal shipping for an exchange (which you are not) your item would still be 25% off RRP. The exchange/credit option still stands as does the goodwill gesture for shipping.
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