King & Allen Reviews 

581
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 33 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their exceptional expertise, helpful guidance, and professional yet friendly approach, making the entire process enjoyable and stress-free. Many people highlight the stunning quality and perfect fit of the suits, noting that the products often exceed their expectations and instill confidence. The overall service and user experience are frequently described as seamless and outstanding, with customers appreciating the meticulous attention to detail and personalized guidance throughout the bespoke tailoring journey. Consumers often express deep satisfaction with the final results, feeling special and delighted with their custom garments.

What people talk about most

Staff

Customers consistently report positive experiences with staff, highlighting their professionalism,... See more

Product

Reviewers highlight positive aspects of product, expressing great satisfaction with their tailored suits,... See more

Service

Reviewers consistently express high satisfaction with the service, highlighting the professionalism,... See more

User experience

Consumers find the user experience to be overwhelmingly positive, describing it as seamless, fantastic, and... See more

Quality

Customers consistently note positive experiences with quality, with many highlighting the exceptional... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I can't recommend King & Allen highly enough. My suit was fully bespoke, and I was expertly guided through the myriad of options every step of the way. Their attention to detail was impeccable, en... See more

Company replied

Rated 5 out of 5 stars

Huge thank you to all the team at King and Allen, and especially David. He patiently led me through the suit design process, supporting me through all the decisions and sharing his expert advice. I am... See more

Company replied

Rated 5 out of 5 stars

David H was an absolute delight to work with - attentive, thoughtful and great fun. The suits came out fantastic. He was happy to give a steer where needed - much appreciated as a suit newbie - but al... See more

Company replied

Rated 5 out of 5 stars

It was an absolute pleasure working with King & Allen at their Liverpool Street branch to design my suit for my wedding September 2025. As a woman who had never had a tailored suit before, I was a lit... See more

Company replied


Company details

  1. Custom Tailor
  2. Men's Clothing Store
  3. Men's Tailor
  4. Tailor
  5. Wedding Service
  6. Women's Clothing Store

Written by the company

Established in 2003, King & Allen offer expertly fitted, individually tailored suits combined with a professional but friendly approach to service – at a price that is affordable to all.

Excellent Fit, Guaranteed

Tailors You Can Trust

Our fit guarantee ensures that you do not take your suit away until both client and tailor are entirely satisfied with the look and feel of each garment.

Contact info

4.9

Excellent

TrustScore 5 out of 5

581 reviews

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Asks customers to review

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4.9

All reviews

(581)

28 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Really friendly and welcoming…

Really friendly and welcoming atmosphere. Perfect for those who don't know much about bespoke suits, they talk through all options. The end result is stunning and can't wait to wear it!

April 21, 2023
Rated 5 out of 5 stars

Great customer service, great suit

I was very unsure of what I wanted (beyond having a fabulous suit) but everyone at King & Allen was very helpful and kind and made the decision making easier. Cat looked after me during the process and ensures my vague ideas became something real. The suit is great, it's my favourite thing to wear.

November 4, 2022
Unprompted review
Rated 5 out of 5 stars

King & Allen, the royalty of suits.

This is a review for my second suit and it’s as fantastic as the first suit I bought. I recently moved to the USA from the UK and King & Allen were able to send me a beautiful suit to America that fits perfect and is exactly as I wanted using just a video call, swatch sample, and my old measurements from 2019. They are one of the best companies I’ve ever dealt with providing top quality professionalism from start to finish whilst still maintaining a warm, friendly atmosphere and making you feel at ease and appreciated for your custom. Shout out to the legendary Karl, Joe and Nadia at King & Allen for being the best at what they do. I honestly would recommend this company to anyone and everyone, and I hope I can get suit number three in the future. Many thanks again and much appreciation to you guys.

February 15, 2023
Rated 5 out of 5 stars

Wedding Suit

I have had a suit made for my wedding, I visited the London store and Joe G made me feel comfortable and confident through out. I have never had anything tailor made before so didn't know what to expect, but I am more than happy with my suit, I love everything about it, including all the details and I will cherish it forever! Thank you so much Joe and the rest of the team!

March 21, 2023
Unprompted review
Rated 5 out of 5 stars

Perfection

Many thanks to Stephanie for the amazing job she did of replacing the lining of an expensive jacket which had been damaged, the jacket looks brand new, absolute perfection.

February 11, 2023
Unprompted review
Rated 5 out of 5 stars

Everyone needs a Chloe..

I was nervous getting a suit made from scratch.. what if it didn’t live up to my expectations? My experience with King & Allen exceeded all my expectations and my worry of being nervous was squashed as soon as I met Chloe Tedford-Jones. Chloe knew exactly what picture I had in my head, went over and above to make sure I was 100% happy and I cannot thank her enough for explaining every inch of my suit to me and giving me the best advice on what to add/change. THANK YOU so much Chloe! I am beyond thrilled with my wedding suit and I cannot wait to share the photos with you! X

October 14, 2022
Unprompted review
Rated 5 out of 5 stars

First class service!

Well, Where do I start?!

I had followed King & Allen on Instagram for a long time. Admiring the gorgeous suits! So, when I proposed to my partner, King and Allen was the obvious choice for my wedding suit.
I booked my first appointment at the Knutsford branch as our wedding venue was also in Knutsford. I was a little apprehensive before my first appointment, it’s the first suit I’ve ever had, let alone a fully bespoke suit. So I was quite nervous - but I really didn’t need to be. I had my first consultation with Mary-Cait who was super friendly and helpful and made me feel at ease straight away! We went through all the options and Mary-Caits expert advice really helped me decide on what I wanted for my suit. I came out of the shop feeling great, it was such an enjoyable experience!

My next two fittings were with Karl, who again was the most friendly and helpful person! He made sure my suit was absolutely perfect and gave me some really helpful tips on wearing the suit and how to get the best out of it.
My suit is absolutely beautiful and fitted into our wedding day perfectly! I can’t wait to have more events to wear it to.

Thanks to the whole team at King and Allen for an amazing experience and a beautiful suit!

July 15, 2022
Unprompted review
Rated 5 out of 5 stars

Perfect wedding suit!

From initial inquiry in February to final fitting in August Karl and the team at King & Allen were absolutely fantastic. Across two consultations and three fittings the shower brilliant attention to detail and were also really fun to work with. Their range of fabrics, linings and trim was extensive - I'd definitely go back to them for another tailor made suit!

August 5, 2022
Rated 5 out of 5 stars

You Can’t Do Better

If you value quality and old-style service, you can’t do better than these bespoke tailors. The prices are realistic, and the staff, led by Chloe, are attentive and professional. I warmly recommend them.

December 1, 2022
Unprompted review
Rated 5 out of 5 stars

The whole process was fabulous the end result perfect.

The whole process was fabulous. From my first enquiry to a zoom call, to talk about what I wanted, and to discuss all the options and then my first appointment for measurements and material choices, where I met Mary-Cait and Karl. My next appointment was for first fitting, where Karl made suggestions about alterations to make it fit perfectly. I have now had my final fitting with Karl and it’s absolutely fabulous. I am so impressed with the staff and the company who made me feel completely at ease, I was uncertain how I’d feel having a tuxedo made as a gay woman, but my wife and I were made to feel completely comfortable and very welcome.

November 4, 2022
Rated 5 out of 5 stars

The heroes of Knutsford King and Allen!

Having never had bespoke suits made before, we were a little nervous for our first consultation! Mary-Cait put us instantly at ease and was an absolute hero in talking us through every little detail of what would become our wedding suits. We knew we wanted brightly coloured suits but that was as far as the brief went...Mary-Cait immediately understood our vision and got onboard, as well as giving us a dummies guide to suit design! The experience from beginning to end was incredible, we were so well looked after by Mary-Cait and Karl and looked forward to each trip to go and see them and to watch the progress of our suits coming to life. We couldn't have been happier with the result and felt like absolute rockstars on our wedding day. Our colourful suits were a huge talking point of the wedding and people loved all the extra special details which wouldn't have even been on our radar. We will treasure both the experience and our gorgeous garments for years to come. We can't recommend the Knutsford branch of King and Allen enough, what a great bunch!

August 20, 2022
Rated 5 out of 5 stars

FOB wedding suit

FOB wedding suit
I visited Joe Goad at King and Allen. Joe was really knowledgeable, helpful and friendly - I had a good idea of what I wanted for a wedding suit beforehand, and getting Joe’s guidance was priceless. The quality of the final product is amazing - I am so happy with it and if there’s one too I’d give people who are getting married, it is to take the time to get their outfit tailored. The process was fantastic and Joe was at the heart of that - he seemed as positive and excited about it all as we were, which was great. I’ll definitely be a repeat customer for future events.

September 10, 2022
Unprompted review
Rated 5 out of 5 stars

Fantastic service from start to finish…

Fantastic service from start to finish by King & Allen @ Surbiton.

Many thanks to Cat who really looked after me and made the whole experience very enjoyable.

I'm absolutely delighted with my wedding suit & shirt.
All ready for the big day!

Thanks again
David Utting

September 16, 2022
Unprompted review
Rated 5 out of 5 stars

Velvet wedding suit

I visited Karl at King and Allen while he was in Birmingham and has great service from start to finish. Karl was really knowledgeable, helpful and friendly - I had a good idea of what I wanted for a wedding suit beforehand, and getting Karl’s guidance was priceless. The quality of the final product is amazing - I am so happy with it and if there’s one too I’d give people who are getting married, it is to take the time to get their outfit tailored. The process was fantastic and Karl was at the heart of that - he seemed as positive and excited about it all as we were, which was great. I’ll definitely be a repeat customer for future events.

July 14, 2022
Rated 5 out of 5 stars

Leaving a review for king and Allen…

Leaving a review for king and Allen surbiton store. I saw Chloe and she was great. Welcoming, helpful and I’m very happy with my suit. Great fit great quality and I’m looking forward to wearing it on my wedding day. Thanks again Chloe. Marc.

September 2, 2022
Unprompted review
Rated 4 out of 5 stars

My Bespoke suit

I recently collected my full bespoke suit and would like to say that I am very pleased with it. There were a few issues along the way, ( I am a bit fussy ) but Karl was excellent throughout and I was never made to feel that I was being a pain. I would also like to mention Daniel who made the adjustments he did a fine job. It was a team effort and they are a very good team.

September 2, 2022
Unprompted review
Rated 5 out of 5 stars

Dress alteration

I was in a panic on Thursday as I needed my dress shortening and had left it until the very last minute. I went into King and Allen in Knutsford and Karl was great. He pinned my dress there and then and said it would be ready in an hour. What a life saver. Thank you Karl for fantastic service

August 25, 2022

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