Brilliant company to deal with. We got a graded oven at a brilliant price and the 'damage' is so minimal it's barely noticed. Perfect way of getting a quality product at a reasonable price. The del... See more
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Review summary
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Was in need of a washing machine as old one suddenly broke down. Headed down to kingdom appliances and they did not disappoint! Customer service was amazing,staff were friendly, professional and very... See more
Company replied
Superb buying experience! One question was asked regarding delivery which was answered efficiently and promptly. I was contacted a few days prior to delivery to agree the date, and the driver called m... See more
Company replied
Recently moved house and needed an oven to match with the gas hob I already had. Kingdom Appliance has the exact oven I needed and for a great price. Honestly cannot see anything wrong with the oven... See more
Company details
Written by the company
Kingdom Appliances have been trading since 1991 and have proudly established themselves as one of the UK's leading suppliers of discounted and 'graded' kitchen appliances. They specialise in the Electrolux group of brands which include AEG, Electrolux and Zanussi.
Contact info
109 Amington Road, B25 8EP, Birmingham, United Kingdom
- 01217080865
- sales@kingdomappliances.co.uk
- www.kingdomappliances.co.uk
4.5
Excellent
118 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically takes over 1 month to reply
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Really happy with our fridge
Really happy with our fridge. Great communication from the team and great after care. Very happy with the whole package and when the next appliance needs replacing will defo visit Kingdom appliances again. Thanks guys. Excellent.
March 16, 2026
Unprompted review
Reply from Kingdom Appliances
Fantastic to hear, Raife! We're so glad you’re happy with the new fridge and the "whole package" experience.
We take a lot of pride in our after-care, so it’s great to know the team looked after you well. Thanks for the kind words—we’ll be ready and waiting whenever your next appliance decides to retire! Enjoy the fridge.
What a great experience
What a great experience! The extractor fan was new and unused, packaged in the original packaging and it worked great. But probably the best part of the experience was receiving a call from an exceptionally friendly driver to check that the delivery was convenient. He let me know when he was going to arrive. And then to receive a call afterwards rather than just a link to check that everything was okay with my purchase was quite exceptional.
February 27, 2026
Unprompted review
Reply from Kingdom Appliances
That is such a fantastic review, Geoff! We are so glad to hear you're happy with the extractor fan, but it’s even better to know that our personal touch made a difference.
Our drivers really do care about making delivery as smooth as possible, and we believe a quick phone call is much better than a generic automated link. We’ll be sure to pass your kind words along to the team—especially your driver!
Thanks for choosing Kingdom Appliances!
Excellent customer service
I ordered a Canopy hood extractor fan for the kitchen, which was faulty (no fault of Kingdom Appliances). I was called by the team to arrange collection of the damaged item and replace with a new one, which was done the following day.
March 4, 2026
Unprompted review
Reply from Kingdom Appliances
Thanks for the review, Sanjay!
We’re really sorry that the first unit arrived with a fault, but we’re glad we could jump into action and get that replacement to you by the very next day. We know how important it is to keep a kitchen project moving, so we’re happy we could get it sorted quickly for you.
Enjoy the new canopy hood!
It's all about what suits them
It's all about what suits them. Ordered washing machine, they called to organise delivery and offered the very next day - too soon as old one would need disconnecting and removing. What they didn't say was next time after that would be 2 weeks out. Then after confirming, cancelled the day before and delayed another 2 days. Then, delivered it at 6am so the driver "could avoid traffic". I wish I'd gone elsewhere.
February 16, 2026
Unprompted review
Reply from Kingdom Appliances
Hi, thank you for your feedback. We’re truly sorry that our delivery schedule didn't align better with your needs on this occasion.
We always strive to be as accommodating as possible—which is why we offered a next-day slot. While we try to keep our regional delivery routes frequent, slots can fill up fast, and we regret any frustration the wait or the subsequent rescheduling caused. Regarding the early start, our drivers often aim for early windows to ensure they can meet their committed times for all customers.
We appreciate your patience and hope the washing machine serves you well for years to come.
AEG oven
I ordered an oven from Kingdom appliances, It arrived, when they sad it would, in good condition (no transit damage) and it was a bargain.
December 22, 2025
Unprompted review
Reply from Kingdom Appliances
Great to hear it, Gareth!
We know how frustrating transit damage can be, so we’re glad your new oven arrived in perfect condition and right on schedule. It’s always a win when you can snag a high-quality appliance at a bargain price!
Thanks for the support and enjoy the cooking!
dishwasher purchase
Bought a graded dishwasher which was half the price of other websites (had a small dent on the outer casing which couldn't be seen when fitted )
Delivered within a couple of days the driver showed me the fault asked if I was happy or would have taken it back
I was over the moon !! excellent value and service this is my 2nd purchase from this company and I highly recommend them
December 8, 2025
Unprompted review
Reply from Kingdom Appliances
That is wonderful to hear, Patricia! Thank you for coming back to us for your second purchase.
We love that you were able to snag such a high-end dishwasher for half the price. Our drivers always want to make sure you're 100% happy with a graded item before they leave, so it’s great to hear that transparency gave you peace of mind. Since that little dent is tucked away, it sounds like an absolute win for your kitchen and your budget!
We really appreciate the recommendation—enjoy being "over the moon" with your new dishwasher!
Reply from Kingdom Appliances
Short and sweet—thanks for the review! We're glad we could get your order delivered quickly and at a price you were happy with. Thanks for choosing Kingdom Appliances!
On time exactly when they said it would…
On time exactly when they said it would be nice and earlier appliance was as described if anything a little better than I imagined, complete all accessories, original paperwork user and install manual. Recommended seller save £££ off brand new especially since this was an under counter fridge and you don’t actually see any little scratches etc.
December 19, 2025
Unprompted review
Reply from Kingdom Appliances
Thanks for the recommendation, Dom!
We’re so glad you’re happy with the fridge. You’ve hit on the "pro tip" for appliance shopping—choosing a graded unit for under-counter use is the perfect way to save £££ since those minor marks stay completely hidden once it's installed!
It's great to hear that having all the original manuals and accessories made the experience even better than you imagined. Enjoy the savings and the new fridge!
Great service
Excellent service. Happy with machine, well communicated and delivery driver was excellent. Highly recommended.
January 1, 2026
Unprompted review
Reply from Kingdom Appliances
Thanks for the review, Ben!
We’re glad to hear you’re happy with the machine and that our communication kept everything on track. We'll be sure to share your praise with the delivery driver as well—they always appreciate hearing that their hard work was noticed.
Thanks for the recommendation!
The best price and service online item…
The best price and service online item came in better condition than expected delivery was swift
November 18, 2025
Unprompted review
Reply from Kingdom Appliances
Thanks for the feedback, Shahbaj!
It’s always a great feeling when an item arrives in even better condition than expected. We aim to combine the best online prices with the fastest service possible, so we're glad we hit the mark for you.
Enjoy your purchase!
Second time of using
After ordering from KA 18 months ago, I decided to use them again for my washing machine and tumble dryer appliances. When the items were delivered the driver was fantastic and brought them up a few steps and into the house and let me check them over before signing. Happy with purchases, any damage was as described for a graded items. Only thing to be aware of is trying to organise delivery with my work schedule and when they have vans coming to the area, so took about a month to sort, but that was fine for me as I already had working appliances.
December 17, 2025
Unprompted review
Order on the your website
Order on the your website
Brilliant service and price
Delivered on time 👍brought into the kitchen
And unpacked took rubbish with the driver
November 16, 2025
Unprompted review
Awful experience THE WORST
Awful experience. Ordered a hob. Builders told me it was too big. Contacted KA for a return. They accepted and arranged the return collection. Called me a day before and said they are cancelling as I had requested the return 1 day late yet the latest returns date was set for that day as per their t&cs. I explained this and they then agreed for a collection. An hour later they emailed me back cancelling this for the second time. They were extremely rude both on the phone and on email. I emailed formally stating my rights under consumer law. They ignored me and cut all contact. I contacted my bank and trading standards who managed to get my payment back. KA then phoned to collect the item. No apology nothing. Disgraceful.
October 13, 2025
Unprompted review
Reply from Kingdom Appliances
Hi Gabrielle,
Thank you for taking time to leave us a review of our services.
We can confirm you had purchased a combination AEG hob hood on our website on the 7th of September which was promptly despatched to you from our warehouse on the 9th of September. On delivery, you had inspected the hob hood and signed our Proof of Delivery stating you were happy with the item and it met the condition described on our website.
You then reached out to us on the 7th of October, almost a month after receiving the item, bringing to our attention that you had mistakenly purchased the wrong hob size. We advised you of our Returns Policy – that you had far elapsed the 14-day return window and we would be unable to facilitate a collection for refund given the timescales involved. However, we still offered you a fair resolution by means of an exchange with a potential model that was the correct size for your kitchen, which you rejected.
Following our offer to exchange the item, you opened a claim with your payment provider fraudulently claiming the item was not as described and had arrived to you damaged. You sought a full refund. At this point, we decided to proceed with the collection to safeguard against any losses on our part.
It is with regret that you did not consider the value of double checking the hob size before committing to purchase the item from us. And it is extremely disheartening to have had a fraudulent payment dispute opened against us when we made an earnest effort to resolve the issue with you directly both amicably and fairly.
Regards
After-Sales Team
Excellent all round service
Excellent all round service. Purchased cooker, great price and first rate condition.Had purchased previously and again was very pleased.Would highly recommend.
December 2, 2025
Unprompted review
Bargain oven from kingdom appliances
Bargain oven from kingdom appliances. Quick delivery also. Thanks
November 1, 2025
Unprompted review
Excellent customer service
Easy ordering, had an issue on which product to buy and received good advice.
Delivery guy was superb, bought the appliance in for us and unpacked it and "insisted" we inspected it, and all was OK.
Saving of approx £400 so a no brainer and are going to order another appliance from them.
October 31, 2025
Unprompted review
Very satisfied
Great service and a washing machine that looks and works like brand new—exactly as expected. Delivery was on time and the whole buying experience was smooth. The only downside was having to arrange my own installation; otherwise, this would have been a 5-star experience.
October 23, 2025
Unprompted review
Competitive price and prompt delivery
Competitive price and prompt delivery. Even brought the item up to my fifth floor flat! Excellent service.
November 19, 2025
Unprompted review
Prompt delivery
Delivered promptly on inspection on my AEG induction hob, seems all good although not plugged in yet, I would recommend Kingdom
December 12, 2025
Unprompted review
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