Kismet Collections Reviews 

326
TrustScore 1 out of 5

1.1

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Rated 1 out of 5 stars

They are a fraud. Ordered 4 pieces of clothing and they threw in a free bag. I also paid extra 9 dollars for DHL delivery in 3 days, the items never came despite an email saying it was delivered. They... See more

Rated 1 out of 5 stars

Poor quality, the fabric is super cheap and thing, the stitching is unfinished. The return policy is terrible, basically there is no option to return. This is a cheap company manufacturing poorly mad... See more

Rated 1 out of 5 stars

Absolutely terrible. Clothing quality very poor, cheap non functioning buckles, poorly sewn and simply cheap material. Nothing like the image on the website. Took over 11weeks to arrive.... and... See more

Rated 1 out of 5 stars

Not only was service terrible (no shipping updates, finally came over a month later), but the product I purchased, a green jumper, was absolutely garbage. Wrong color, way too small, very poor quality... See more

Company details

  1. Clothing Store
  2. Women's Clothing Store

Information provided by various external sources

Bohemian and Hippie + Spiritual and Yoga Lifestyle Goods - For Nomads, Free Spirits, Yogi's and Meditators - Based in Hawaii - Kismet Collections


Contact info

1.1

Bad

TrustScore 1 out of 5

326 reviews

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No history of asking for reviews

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1.1

All reviews

(326)

2 reviews in the last 12 months

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Rated 5 out of 5 stars

Great Company

The customer service was really great! I was unhappy with one item I received and got quick responses from their team to assure that I was fully satisfied with my order! Would love to keep supporting them!!

August 27, 2018
Unprompted review
Rated 5 out of 5 stars

This company truly strives on customer…

This company truly strives on customer service. I had an experience with the Ava Cotton overalls being a little too big for my liking. I had emailed them, and got a response from Marinor right away, and I felt valued as a customer. They're responses were very fast, providing me with many options on how to further go ahead with the matter.
At the end I walked away feeling very happy with how it all turned out.
It is always nice supporting smaller business' because you know that you will get exceptional customer service.
Keep doing what you are doing Kismet Collections! Thank you for your service in the world.

August 20, 2018
Unprompted review
Rated 5 out of 5 stars

Customer service was a breath of fresh…

Customer service was a breath of fresh air. I had a small fault on the overalls that I ordered and Kismet immediately sent a replacement pair with zero effort from me. I loved the overalls I received and I'll definitely be ordering again.

August 19, 2018
Unprompted review
Rated 5 out of 5 stars

LOVE THIS SHOP

Kismet Collections is a fun shop that I have found with great prices!! They have such fun options in clothing, jewelry, accessories, etc. They aren’t the same as everyone else out there which is refreshing! Every time I have ordered it has been a pleasant experience including the process online, privacy, customer service, and shipping! My items have always arrived in the time they have estimated! The quality is great too especially at such great prices, this is a huge plus for me! It is a gamble shopping online sometimes the quality doesn’t add up! Recently I had a mishap on an order of a discount not being properly applied through the site and customer service was excellent! They replied the same day and quickly applied the discount, my money was refunded to me the next day! Plus they were super sweet during communication!

One of my favorite online shops! Definitely recommend to anyone!

August 18, 2018
Unprompted review
Rated 5 out of 5 stars

I would definitely recommend this.

I would definitely recommend this company to anyone, however just bare a few things in mind: items do take a long time to arrive; and they do have their own size chart so make sure to check your sizes against that before purchasing (maybe I'm a bit wet behind the ears when it comes to online buying!). They are amazing at offering size exchanges when something is wrong and are very quick to respond to queries - customer support is really excellent. Also I LOOOOOOVE my new clothes from them. They are great quality.

August 18, 2018
Unprompted review
Rated 2 out of 5 stars

kismet collection has been great

kismet collection has been great! I was sent the wrong order, and they responded in a timely manor and have been great in assisting me to get me the correct order! The product they did accidentally send is great material too :) I’m excited to get it my right earrings!

August 16, 2018
Unprompted review
Rated 5 out of 5 stars

I am giving Kismet 5 stars merely based…

I am giving Kismet 5 stars merely based off of their costumer support. Not to mention their trendy and comfortable clothes.

I had a mishap with one of my orders and I reached out and within 24hrs they got back to me and not only helped fix my issue but refunded me with my choice of store credit or cash!

They're shipping takes a little long, but it is understandable and worth it knowing it is coming from local artist vendors. I will continue to shop with them because they're clothes and other product are great!

August 16, 2018
Unprompted review
Rated 5 out of 5 stars

They're Great!

As an artist myself I love that this online store is so passionate about supporting independent artists all over the place.

I recently made a purchase of two items from their store, and one arrived quickly which was great!
Unfortunately the second item was lost in transit, however after getting in touch with their team this issue was resolved quickly and they were very helpful and very friendly too!

I highly recommend this store, and adore much of the items they have available, and I look forward to making future purchases!

August 16, 2018
Unprompted review
Rated 5 out of 5 stars

Exchange was fast & hassle free. As it should be.

I ordered a pair of cute cotton overalls. They were not the correct size & customer service was FABULOUS!
They immediately agreed to an exchange , it was quick, hassle, free.
I’m very impressed by how friendly & nice they were.
I will definitely be back for more clothing!
Thank You for everything!

August 15, 2018
Unprompted review
Rated 5 out of 5 stars

Awesome customer service

Awesome customer service! I ordered 2 items, which did take a long time to arrive, but it's clearly stated on the site so I expected a bit of a wait. One of my items was misdelivered, but found! So all turned out OK, and in the meantime customer service was super, super prompt. I'm also very happy with the quality, both are very comfortable :)

August 14, 2018
Unprompted review
Rated 5 out of 5 stars

Although my overalls weren't the right…

Although my overalls weren't the right fit, I really appreciated the customer service here. I will continue to shop at Kismet because I know that they are there to give their customers the best quality and experience!

August 14, 2018
Unprompted review
Rated 5 out of 5 stars

Love love love this site

Love love love this site! I have ordered a hoodie, kimono and the hope overalls and although i did not find the hope overalls nice at all when they came the team had no problem refunding me and it only took one day. No hassle at all and they are so nice and helpful! The hoodie was gorgeous and so was the kimono. I cant wait until my next orders arrive! I ordered 2 cotton overalls, the homey pants and a green crop top with buttons.

August 11, 2018
Unprompted review
Rated 5 out of 5 stars

returning customer

I’ve purchased from this store multiple times and I love the products. I receive lots of compliments on my purchases as well. As for my recent purchase, one of my packages got lost. I reached out to their customer service and they reissued my package almost instantly. Definitely would recommend!

August 10, 2018
Unprompted review
Rated 4 out of 5 stars

The jumpsuit I ordered wasn't quite the…

The jumpsuit I ordered wasn't quite the quality I was hoping for but my experience working with the customer service team was outstanding. Very responsive and willing to help resolve any issues asap. I still love the style of the items offered by Kismet - very boho chic!

August 10, 2018
Unprompted review

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