Ordered a plastic box and got a plastic box. Hats off to kitchen time for not messing that up. Feel they could calm down with the emails around that transaction though. I mean - it was just a box…. Ho... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Four stars because frying pan has some scarce on side And there is a sharp nail on handle. But It is still usable, that is why I did not give five stars. I like the frying pan I got 32 CM on sale. But... See more
Company replied
I ordered Peugot Madras 16cm Pepper & Salt grinders from Kitchentime. Unfortunately, there was a significant delay and after 6 weeks i contacted customer service. They looked at the case and agreed to... See more
Product was perfectly fine and as advertised. Communications around the purchase was fine except for the transport it self which wasn't very proactive in terms of status updates. I used budbee but ha... See more
Company details
Written by the company
KitchenTime är en köksredskapsbutik på nätet där du hittar allt för ditt kök till riktigt bra priser. Vi vill erbjuda dig fantastiska produkter som gör att du både lyckas och trivs i köket. Oavsett om du är amatör eller proffs finns något för dig, och vi hjälper dig gärna att hitta exakt vad du söker.
KitchenTime
Written by the company
- 30 Dagars Öppet Köp
- Genom vår lättnavigerade sida beställer Du enkelt inredning med leverans direkt hem till Dig. Alltid med 30 dagars öppet köp.
- Tryggt & Enkelt Att Handla
- Vi erbjuder många och säkra betallösningar, och är lätta att få tag i!
- Trevlig Kundservice
- Vi utlovar alltid kort svarstid samt ett trevligt och personligt bemötande!
Leveransinformation
Fri Frakt
På KitchenTime erbjuder vi dig att handla fraktfritt på beställningar över 495 kr.
Contact info
Stämpelvägen 3, 394 70, Kalmar, Sweden
- +46480319010
- info@kitchentime.se
- www.kitchentime.se
4.5
Excellent
42K reviews
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
No reaction from the service support
After sending more than 3 email, I didnot get any reaction.
December 6, 2022
Reply from KitchenTime.se
Hi, Thank you for your feedback. Sorry that the first contact took longer than desired, I can see that our customer service have been in contact with you now. /Kind regards, Linn
Delivery went wrong, very slow helpcenter, but eventually received my order.
According to the track and trace, the package was delivered while it was not. I contacted KitchenTime but only got a reply after 1,5 week. They said they would investigate it and didnt hear from them, so I had to contact KitchenTime. Eventually the order was resent and received in good state.
If people are wondering (like I did): KitchenTime is a legitimate website. Their customer support can be just quite slow.
November 27, 2022
Reply from KitchenTime.se
Hello Bart, Thank you very much for your feedback. Sorry that the delivery took a long time. Welcome back at any time! Best regards Therese
I payed less for the pasta machine I…
I payed less for the pasta machine I wanted than any other place I found on the internet. It was shipped within reasonable time considering holiday season. Marcato 180 Great pasta machine.
December 5, 2022
Reply from KitchenTime.se
Hej!
Tack för ditt omdöme.
Det gläder oss att du är nöjd, roligt att höra.
Vi hoppas få se dig snart igen.
Ha det fint tills dess!
Kundservice
Design classic
Good price, prompt delivery. The product (Georg Jensen candelabra) is a design classic and didn’t disappoint.
November 24, 2022
Reply from KitchenTime.se
Hej!
Tack för ditt omdöme.
Det gläder oss att du är nöjd, roligt att höra.
Vi hoppas få se dig snart igen.
Ha det fint tills dess!
Kundservice
Lots of nice things to good price
Lots of nice things to good price. Shipping was quick. Love my plates.
November 27, 2022
Reply from KitchenTime.se
Hej!
Stort tack för ditt omdöme.
Vad roligt att du är så nöjd. Det värmer verkligen.
Varmt välkommen tillbaka igen.
Allt gott!
Kundservice
Non stick frying pan
I bought the Torino green pan & am very happy with it. It has a ceramic non stick surface so I can cook using minimal oil. I like that it’s dishwasher safe.
December 1, 2022
Reply from KitchenTime.se
Hej!
Tusen tack för ditt fina omdöme.
Härligt att du känner dig nöjd med din köpupplevelse.
Du är hjärtligt välkommen tillbaka till butiken igen. Vi har öppet dygnet runt.
Ha det fint!
Kundservice
Good service and good products!
November 23, 2022
Reply from KitchenTime.se
Hej!
Tusen tack för ditt fina omdöme.
Härligt att du känner dig nöjd med din köpupplevelse.
Du är hjärtligt välkommen tillbaka till butiken igen. Vi har öppet dygnet runt.
Ha det fint!
Kundservice
Reply from KitchenTime.se
Hej!
Stort tack för ditt omdöme.
Vad roligt att du är så nöjd. Det värmer verkligen.
Varmt välkommen tillbaka igen.
Allt gott!
Kundservice
Reply from KitchenTime.se
Hej!
Tack för ditt omdöme.
Det gläder oss att du är nöjd, roligt att höra.
Vi hoppas få se dig snart igen.
Ha det fint tills dess!
Customer Support
Reply from KitchenTime.se
Hej!
Tusen tack för ditt fina omdöme.
Härligt att du känner dig nöjd med din köpupplevelse.
Du är hjärtligt välkommen tillbaka till butiken igen. Vi har öppet dygnet runt.
Ha det fint!
Customer Support
Superfina grejor
November 14, 2022
Reply from KitchenTime.se
Hej!
Tack för ditt omdöme.
Det gläder oss att du är nöjd, roligt att höra.
Vi hoppas få se dig snart igen.
Ha det fint tills dess!
Customer Support
no comments.........
October 11, 2022
Reply from KitchenTime.se
Hej!
Tack för ditt omdöme.
Det gläder oss att du är nöjd, roligt att höra.
Vi hoppas få se dig snart igen.
Ha det fint tills dess!
Customer Support
kitchen time 💙
November 9, 2022
Reply from KitchenTime.se
Hej!
Stort tack för ditt omdöme.
Vad roligt att du är så nöjd. Det värmer verkligen.
Varmt välkommen tillbaka igen.
Allt gott!
Customer Support
Decent value-for-money ratio
Decent value-for-money ratio. The bowls do not fit well on the top of each other, so require more space to stack them. But otherwise, the plates look nice, and fit our expectations.
November 7, 2022
Reply from KitchenTime.se
Hej!
Stort tack för ditt omdöme.
Vad roligt att du är så nöjd. Det värmer verkligen.
Varmt välkommen tillbaka igen.
Allt gott!
Customer Support
Super kind replies !
Super kind replies !
Good as promised.
BUT PLEASE - make the communication better.
You send me emails in Swedish. Not ok.
But I recommend this store !
October 31, 2022
Very good service and product
Very fast delivery, products as expected and at a very good price compared to other online stores.
Happy with my purchase.
October 13, 2022
Super ricecooker
October 14, 2022
Hello dear friends,
Hello dear friends,
Even 1 star is tooo much!!!!
Guarantee? Forget it!
If its broken or not working anymore no one will help you.
They dont even answer on your mails and on the phone they are friendly but thats all.
Dont buy in Kitchentime dear friends
September 23, 2022
Unprompted review
Non-existent customer service for…
Non-existent customer service for Danish market. Impossible to communicate with, especially when it comes to return due to false advertising... Svindlersfirma
August 27, 2022
Unprompted review
I received the product with defects
I received the product with defects, contacted support and still no answer.
September 26, 2022
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.