Kitchen World Reviews 

388
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 89 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, patience, and expertise in guiding them through the design process. Many highlight the exceptional customer service, noting that designers offer creative ideas and are attentive to individual needs, making the experience seamless and enjoyable. People are delighted with the high quality of the products and the finished kitchens, often exceeding expectations. However, some customers also noted occasional issues with the installation process, mentioning errors during fitting, such as incorrect measurements or misaligned components. Additionally, a few people experienced delays in project completion, including waiting for repairs or for stone work to be finished later than initially estimated.

What people talk about most

Staff

Reviewers highlight positive aspects of staff, consistently praising their helpfulness, knowledge, and... See more

Service

Clients share positive opinions on service, with many reviewers highlighting the professionalism, efficiency,... See more

Product

People report positive experiences with product, with many customers absolutely delighted with their new... See more

Customer service

Customers consistently note positive experiences with customer service, highlighting the fantastic level of... See more

Quality

Consumers find quality to be positive, with many reviewers highlighting the exceptional quality of choices,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

had the pleasure of dealing with john grace, who guided us throughout out kitchen journey. kitchen world was our first port of call and after having the pleasure of dealing with John's expertise we di... See more

Company replied

Rated 5 out of 5 stars

We recently got our new kitchen from Kitchen World, absolutely thrilled from start to finish was incredible. Michelle designed the perfect space ,she was so lovely and really did a fantastic design.A... See more

Rated 5 out of 5 stars

booked a consultation with kitchen world. we met with john grace. He immediately put us at ease and was very professional and easy to deal with. we got a fair priced quote and we decided to go ahead w... See more

Company replied

Rated 5 out of 5 stars

We’ve just had our brand-new kitchen fitted and honestly, we couldn’t be happier with the result! From day one of the design process, John at Kitchenworld, Waterford made everything so easy for u... See more


Company details

  1. Kitchen Supply Store
  2. Kitchen Furniture Store
  3. Kitchen Remodeler

Written by the company

About Kitchen World Kitchen World is one of Ireland’s leading kitchen manufacturers and retailers, proudly designing, manufacturing and installing kitchens for Irish homes for over 45 years. With showrooms across Ireland and a state-of-the-art manufacturing facility in Dublin, we combine locally manufactured kitchens with a premium German collection to offer customers a wide range of styles, finishes and price points. Our experienced design teams work closely with each customer to create kitchens that are both beautiful and practical, tailored to suit individual homes, lifestyles and budgets. From the first design consultation through to installation, our focus is on delivering a smooth and professional experience at every stage. At Kitchen World we believe great kitchens start with great design, quality materials and attention to detail. Every kitchen is built to last and installed by experienced fitters who take pride in their workmanship. We are proud to have helped thousands of customers across Ireland transform their homes, and we look forward to doing the same for many more.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

388 reviews

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4.7

All reviews

(388)

89 reviews in the last 12 months

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Rated 5 out of 5 stars

Had a great experience with kitchen…

Had a great experience with kitchen world. John was always very helpful and quick to respond to questions . The fitting went smoothly and the quality is great. Definitely recommend going with kitchen world from my experience.

Craig - Waterford

March 26, 2024
Unprompted review
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Reply from Kitchen World

Thank you so much for taking the time to leave such a lovely review

Rated 5 out of 5 stars

Gary Riedy in the Waterford store is…

Gary Riedy in the Waterford store is absolutely fantastic. He understood exactly what I wanted and made the process extremely easy. Everything was done and finished to perfection, with the kitchen being a reasonable price and excellent quality.
I cannot praise Gary enough he was just brilliant.

March 29, 2024
Unprompted review
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Reply from Kitchen World

Thank you so much for taking the time to leave such a lovely review

Rated 5 out of 5 stars

We recently had a new kitchen designed…

We recently had a new kitchen designed and fitted by Kitchen World. Patricia, from the Kinsale Rd Cork showroom, was excellent, professional and totally reliable guide through the entire process. Equally, Paul and Damien who measured and fitted the kitchen delivered their services to a very high standard. We would happily recommend Kitchen World to anyone who is planning a new kitchen. We could not be happier with the outcome and are very grateful to Patricia for delivering such a wonderful result for us.

March 28, 2024
Unprompted review
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Reply from Kitchen World

Thank you so much for taking the time to leave such a lovely review

Rated 5 out of 5 stars

Waterford Kitchen World excellent job done

Even before my first consulation with John Grace in Kitchen World, Waterford, I was very impressed by the layouts and designs he had prepared from drawings I had e mailed him beforehand.
John is very easy to work with, he was very attentive to our wish list and was generous when offering advice based on his extensive experience.
Ours was a big order containig kitchen, utility, pantry, 3 walk-in wardrobes and a vanity unit for en-suite.
Each room had a different door colour, with some wardrobes being white, and others being hampton oak. John worked through everything with us, never pressuring us for a decision, and got us the best price possible.
When it came to sign off day, John went through the whole design with us, a marathon session, but made sure we were happy with every single detail.
Delivery of materials and appliances was as promised, phone calls on the day before and the morning of delivery. All the components were clearly labelled, and everything arrived as ordered.
Our fitters, Eoin & Bernard were excellent. They arrived on site as planned, and without delay, started fitting our units. They kept the site tidy, and there was plenty of communication between all parties, so everything went smoothly.
There was one panel and one door that were an incorrect size. Within 1 week the replacements had been delivered and the fitters returned to complete the job. This speed at which a tiny error was corrected was very impressive.
I would highly recommend Kitchen World for the quality of their product, the knowledge of their designers and fitters, their customer service and value for money.

March 25, 2024
Unprompted review
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Reply from Kitchen World

Thank you so much for taking the time to leave such a lovely review

Rated 5 out of 5 stars

Many thanks to Kitchen World and Gary…

Many thanks to Kitchen World and Gary in Waterford for his support and help in designing our new kitchen. Gary answered every query promptly and we felt confident throughout the whole process. We were also very pleased with the fitter: punctual and competent.
All in all a very positive experience.

March 16, 2024
Unprompted review
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Reply from Kitchen World

Thank you so much for taking the time to leave such a lovely review

Rated 5 out of 5 stars

Kitchen

Everything was easy from start to finish. John was absolutely brilliant and so helpful. I would highly recommend him.Nothing was any problem, he kept me updated from the time i put my deposit down right up to fitting. The plans for my kitchen are everything i hoped for. The kitchen is really great. I love it.

March 19, 2024
Unprompted review
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Reply from Kitchen World

Thank you so much for taking the time to leave such a lovely review

Rated 5 out of 5 stars

Happy customer

Very happy with the experience of working with this company, bought the kitchen from Ralph in Dungarvan co Waterford, very professional and extremely happy with the finished product

March 16, 2024
Unprompted review
Rated 5 out of 5 stars

Couldn't be happier with the experience…

Couldn't be happier with the experience and service of this company. Lianne in the Long Mile Road store was amazing. She guided us so well and we are delighted with the final result. Such a professional service from start to finish.

February 29, 2024
Unprompted review
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Reply from Kitchen World

Thank you so much for taking the time to leave such a lovely review

Rated 5 out of 5 stars

Amazing kitchen

We dealt with Lianne in Kitchen World in Dublin. I don't know which was more impressive, the kitchen or the wonderful service and treatment we got along the way from silly questions to measurements.
Very happy with the follow up during the process. Don't get me started on Alan, what a gentleman and such an eye for detail. Wonderful carpenter and fitter. Absolutely delighted with everything. So glad we went with Kitchen World. Best choice and such a smooth transition from old to new. I will be recommending them to anyone that will listen.
Deirdre

February 28, 2024
Unprompted review
Rated 5 out of 5 stars

Getting my new kitchen from kitchen…

Getting my new kitchen from kitchen world was such a positive experience. John was so helpful and professional from planning right through to installation. I would definitely recommend kitchen world,Waterford.

January 26, 2024
Unprompted review
Rated 5 out of 5 stars

Kitchen World Waterford

I had the pleasure of working with John from Kitchen World in Waterford City on our new kitchen design, and the experience was nothing short of amazing. John's attention to detail transformed our space into a masterpiece. From the initial concept to the final execution, his professionalism and expertise shone through. The seamless communication and dedication to understanding our needs made the entire process enjoyable. We are beyond thrilled with the outcome – a kitchen that combines functionality with stunning aesthetics. If you're looking for a designer who exceeds expectations, John from Kitchen World is the one to choose.

January 17, 2024
Unprompted review
Rated 5 out of 5 stars

NEW Manhattan kitchen

We recently got our new kitchen from kitchen world and I love it. Gary in the Waterford store was very helpful and supportive through all the decision and designing process. The kitchen arrived and was fitted super fast and effeciently by Eoin and Bernard. I really would not hesitate to recommend Gary and Kitchen world. Thank you.

January 18, 2024
Unprompted review
Rated 4 out of 5 stars

Thank you Kitchen World for your Knowledge, Expertise

John & I would like to thank you for your knowledge & expertise at the consultation stage with ideas that worked perfectly in our kitchen layout. With your help we now have a kitchen with lots of cupboard space & storage that we never imagined.
Kitchen was delivered on time & fitted on the date we decided. Fitter was very professional ,neat & tidy. Overall we are very pleased
Regards John & Geraldine Curtis

November 9, 2023
Unprompted review
Rated 5 out of 5 stars

Kitchen World Waterford

I would like to thank kitchen world in Waterford city for such a fantastic service. We dealt with a guy name Gary (who was excellent) and from the moment we walked in we were made feel extremely welcome. Gary was extremely helpful and honest as the kitchen we initially liked (most expensive also) was not right for us from the off due to having dogs at home. The design process! I'm sure we wrecked Gary's head as we had a few ideas but we are the worst at making the final decision and didn't really know what we wanted, which Gary took with a smile and nothing was an issue. We were working to a schedule as we done a full refit so we started fresh and had tilers, electricians booked in and kitchen world were on time every time with measuring, delivery and fitting. The 2 lads fitting( Bernard and he's colleague) were on site on the day at 7.30am and were so efficient that the had a 1.5 day job done in 8 hours, All done perfectly, and any issues on our end with plumbing and sockets etc were sorted without any issues or the usual tradesmen moaning. We couldn't be happier with every part of the service from Gary and the team at kitchen world, and we would highly recommend them to anyone looking for a new kichen in the south east of the country. 5 stars from us😎😎

January 23, 2024
Unprompted review
Rated 5 out of 5 stars

Martin, Kitchen World Swords

From the moment we walked into kitchen world Swords and met Martin to the day our kitchen was finished was a great experience. Even when we had a few hiccups along the way Martin was on hand to sort it out , always available to take our calls or return same day. He was extremely helpfull on the day he measured up and gave us more ideas to make our kitchen bigger with much more counter space. He always delivered what he promised. The fitters were amazing and really did an excellent job and finish. I would highly recommend Kitchen World swords. Thank you Martin for all your help. We love our kitchen.

December 4, 2023
Unprompted review
Rated 5 out of 5 stars

Gary in Waterford

Our house isn’t the biggest and went to a few places to get a kitchen design and they didn’t listen to use properly what we wanted and said it couldn’t be done. We went to Waterford and meet Gary. He said it is possible and put some much work into it. Gary was so easy to get on with and understand what we wanted. We could have contacted him anytime and he would have fixed any problems very fast. I would highly recommend him to anyone as he was the first person to properly listen to what we wanted.

January 11, 2024
Unprompted review
Rated 5 out of 5 stars

Waterford Store

Waterford Store
Consultant : John Grace

Need a kitchen? Contact John Grace. Knowledgeable, professional, personal and genuine. Nothing was ever a problem. John was also not afraid to disagree with us if he thought it might affect the final design and was in our best interests.

Myself and my partner had hundreds of questions be it in person through email or by phone and John was there to answer everyone at a moments notice.

The only issue we had was some of the doors that came from the factory and were marked and this happened a second time. This put a bit of a dampner on the excitement of a new kitchen but nevertheless John was there to sort out the problem and in the end we love our kitchen. We love the layout, the Quooker tap, the down draught hob the le man's shelving unit, the island that we didn't think we could have but John made it work and so on (you get the idea)

If you need a kitchen, ring Kitchenworld Waterford. Look for John Grace and watch your idea become a reality.......

Thank you John.

A&D

August 28, 2023
Unprompted review
Rated 5 out of 5 stars

A five star experience right from the…

A five star experience right from the first phone call! Lorna from the Bray store was incredibly helpful and understanding of my needs, and imparted so much great advice, using her experience to design exactly what I needed. Each step along the way was clearly outlined and all options clearly explained. Lorna was so good at listening to me and came up with a perfect design for my kitchen. Every interaction was straightforward, delivery was exactly on time and the fitter was fantastic.
I would absolutely recommend KitchenWorld and particularly Lorna in the Bray store.

December 13, 2023
Unprompted review
Rated 5 out of 5 stars

We bought a kitchen from Ralph who…

We bought a kitchen from Ralph who couldn’t have been anymore professional in his approach to our needs and went above and beyond in dealing with us. Highly recommend buying a kitchen from kitchen world dungarvan and the lads that installed it were fantastic

December 7, 2023
Unprompted review

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