had the pleasure of dealing with john grace, who guided us throughout out kitchen journey. kitchen world was our first port of call and after having the pleasure of dealing with John's expertise we di... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Created with AI, based on recent reviews
About Kitchen World Kitchen World is one of Ireland’s leading kitchen manufacturers and retailers, proudly designing, manufacturing and installing kitchens for Irish homes for over 45 years. With showrooms across Ireland and a state-of-the-art manufacturing facility in Dublin, we combine locally manufactured kitchens with a premium German collection to offer customers a wide range of styles, finishes and price points. Our experienced design teams work closely with each customer to create kitchens that are both beautiful and practical, tailored to suit individual homes, lifestyles and budgets. From the first design consultation through to installation, our focus is on delivering a smooth and professional experience at every stage. At Kitchen World we believe great kitchens start with great design, quality materials and attention to detail. Every kitchen is built to last and installed by experienced fitters who take pride in their workmanship. We are proud to have helped thousands of customers across Ireland transform their homes, and we look forward to doing the same for many more.
DUBLIN , Ireland
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 50% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Just got my new kitchen from Kitchen world Finglas.Shannen was our designer and what an amazing job she did for us .Nothing was too much for her . And not forgetting Jimmy who put the kitchen in all by himself a fabulous worker .even the delivery men were so friendly.I would highly recommend kitchen world to anyone looking for one . I’m over the moon with my new kitchen .Many thanks to Shannen ,Jimmy and kitchen world 👍
Old fashioned- they won't quote unless you go into the shop?? Bad bad bad.
We knew exactly what we wanted. I went to a great deal of work providing photos of the exact units, exact dimensions and even listed the fixtures and fittings to be gold.
Kitchen World Bray- refused to quote and said I had to go into the show room. Not one other business said this to us. Instead they provided "guesstimates" so broad it was embarrassing to read.
We wanted to support local business in Bray and were willing to "pay a little more". We were asking for a quote for an entire fit out of a 5 bedroom house including sitting room library and utility room. It was not a small -one wardrobe being bought job! We did not expect them to come to us-but we did expect basic level of service-and business begins with a quote.

Reply from Kitchen World
Very pleased with our experience in kitchen world Waterford. John was our designer and he was great from start to finish. He made it easy and stress free for us. I would highly recommend John to anyone who is looking at kitchens. Not only was our experience great our kitchen is just fantastic. Thanks again John !

Reply from Kitchen World
Very pleased with new kitchen from Kitchen World . Designer Gary , was excellent to deal with and super innovative in design and functionality for the space available . He is great to deal with and made several site visits to ensure the installation went to plan . Very pleased with Gary and Kitchen World..

Reply from Kitchen World
We recently had our kitchen designed by Michelle from the Long Mile Road, Dublin store. From the very first time we met Michelle, she put us at ease straight away, and with her knowledge of materials, colours available and tips on what she would do if it was her own kitchen, we knew we were in the right place. Michelle went above and beyond to make sure we got our dream kitchen, and even called us at 5pm on her day off to make sure we were happy with how the fitting went that day. Fantastic customer service. Cant recommended Kitchen World enough.

Reply from Kitchen World
We dealt with Gary in the Waterford branch and he could not have been more helpful. We had no idea as to cost, timelines etc and he guided us through the process. Every change was added in, no matter what we wanted. His expertise ensured that we got the best possible outcome. Can't recommend highly enough. Chris, from the Newbridge branch, installed the kitchen and I can honestly say, I have never met a better craftsman. Installed perfectly in one day, the last thing he did was hoover the floor. I would highly recommend kitchen world if you are considering remodeling your kitchen.

Reply from Kitchen World
Very poor quality product and service.
The vinyl wrap on the cabinet doors fitted by Kitchen World has started to peel off. When I asked I asked what it would cost to replace the doors they quoted me over €150 per door. You can buy the exact same doors in B&Q for under €50.
So you spend a lot of money for a fitted kitchen and when the product fails the try to rip you off.

Reply from Kitchen World
We are delighted with our new kitchen Hugh and Chris worked so quickly from start to finish and designed exactly what we wanted loads of storage and Chris fitted it so fast,Shannen at Signature Space brilliant too love the worktops finishes off the whole look ,Thanks Hugh and Chris ,Kitchen World Newbridge 5🌟🌟🌟🌟🌟
We had a great experience with kitchen world! We are absolutely delighted with our new utility room which was completely transformed from a very small pokey space into a beautiful functional utility room and all for a very reasonable price.
The service was fab from start to finish, every step of the way was clearly explained and I found them very respectful, mindful and accommodating. Despite it being a small project we were made to feel like valued customers.
In particular we are very grateful to Lorna, (from the Bray branch) who made the experience enjoyable, stress-free, was brilliant with her designs & recommendations, was very flexible and open to any ideas we had ❤️ if we imagined it, she made it materialize.
Thanks again and would highly recommend!
⭐⭐⭐⭐⭐
We worked with John Grace in the Waterford branch from initial showroom walkthrough, design and fit out of our new kitchen, utility and laundry room. John provides an excellent service, we are delighted with the finished rooms and the quality of the materials used. We would highly recommend Kitchen World and their team.
From the first meeting with John Grace (designer) we were guided through the entire project and wonderfully advised what would and wouldn’t work. The plans gave exact details so that all electrical and plumbing work could be finished and in place before the fitters started
The fitters were top notch and very friendly people to have in our home. Their work rate was well matched by their cleanliness
Very happy overall with our new kitchen from Kitchen World. We completely ripped out the old kitchen, floor tiles, wall tiles, plumbing, electrics and appliances from our old kitchen and replaced the whole lot top to bottom. We have an apartment so it was quite a small space but the whole job was managed well by Lorna in the Bray branch. They used contractors for the plumbing and electrics who also ripped out the old kitchen and installed the new appliances. They lose one star for us having to get a new pump and having to get our plumbing completely re-done after the job was finished. This should have been flagged beforehand. So maybe this can be done with other customers going forward? Always check your plumbing . Otherwise very happy. And Shannon even made us a bespoke drawer for above the cat litter. So to sum up I'd describe the experience as an "under-promise, over-deliver" one.
Had kitchen designed by Stephen Crosse. I am delighted with my new kitchen. Stephen made the process so easy and had a lot of patience for us when deciding on the details. I didnt feel pressured or oversold things i did not need. The kitchen is just as i imagined. Would highly recommend .
After initially meeting with a number of kitchen companies in Waterford and Dungarvan, we decided to go with Kitchenworld in Waterford. Our design consultant was John Grace and he could not have been more helpful at every stage of the process from design right through to installation. I would have no hesitation in recommending Kitchenworld. It’s 5 months now since we moved into our new home and we could not be happier with the kitchen that John helped us to design.
Great experience from day 1, we went to multiple kitchen companies for designs and queries, Martin from kitchen world was the best to deal with. The whole experience was Very enjoyable! Accomodating with anything we were looking for or changes to be done after initial design.
We had few post fittings queries and everything is solved quickly, shows how well they treat their customers, as other places would ignore you once payment and fitting is done.
Thank you Martin from Kitchen World, you're a gent.
I found Gary in Kitchen World very helpful in designing a kitchen island for my living room. From start to finish I had no problems and I'm delighted with the new island. Would highly recommend Kitchen world.
We recently had our kitchen fitted for a new build with Kitchen World, from the very beginning Gary was excellent to work with, very professional and listening to our every need. Gary was very thorough with each step, ensuring that we were happy with the final design and finish. His customer service was second to none and made us feel very reassured throughout the process.
This is our second time dealing with kitchen world as we got our kitchen and now our walk in wardrobe done! We are absolutely over the moon with our walk in wardrobe and we can not thank Gary enough for his assistance , he was great to work with and new exactly what we wanted! We are delighted with how easy and quick the whole process was and we would recommend Gary to everyone as we would go back to him in a heartbeat.
Kitchen World, Waterford have just fitted our new kitchen and study. Our consultant, John Grace, went above and beyond to help us with the design process - external finishes, internal layout and colour, door handles, work-tops, shelving etc. John gave us the benefit of his considerable expertise and helped us get the best out of the two areas we were fitting. He gave us a great deal and introduced us to Kitchen World's appliance package which was really convenient and saved us money.
After agreeing terms, we paid a deposit and did not have to pay the final payment for a few weeks. We agreed a date for fitting and the kitchen/study were fitted on that date. No hold-ups. The kitchen and study turned out beautifully and we are delighted with the result. Thank you, John for all your help.
P.S. The fitters, Bernard and Peter were lovely. They couldn't have been more helpful and accommodating. Our house was like a building site and they rowed in extremely well with the builders already working here.
All in all, very satisfied customers.

Reply from Kitchen World
Got a new kitchen installed by kitchen work..Dealt with Gary who was just brilliant and very professional.
His understanding of the product was fantastic,and his knowledge of design was excellent. The fitters were so professional, neat and tidy.I would have no hesitation recommending Gary and his team.

Reply from Kitchen World
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.